Asst. Outlet Manager / Counter staff - Magnolia Bakery (Bangalore)

As a Food and Beverage Upselling Associate, your main responsibilities will include upselling food and beverages, handling customer inquiries and interactions, taking orders, managing stock inventory, ensuring that both the front and back areas are well stocked, maintaining the overall upkeep of the outlet, and adhering to brand standards. Additionally, you will be expected to respond efficiently to customer complaints, maintain the quality and consistency of guest experiences, and actively manage daily operations. You will also be required to coordinate with both Front of House (FOH) and Back of House (BOH) teams for in-house operations, foster a positive working culture for all team members, regularly check the quality and expiration dates of products, organize shifts effectively, and ensure that safety regulations are strictly followed in the outlet. Maintaining cleanliness and hygiene standards in both the outlet and washrooms, placing stock requisitions in a timely manner, depositing cash as per specified schedules, and handling joining formalities and salary accounts for new staff are also part of your responsibilities. Furthermore, you will need to ensure that all equipment is in good working condition, the outlet's displays meet set standards, lights and music are operational during business hours, product statuses are updated daily on the company's mobile application, name tags are readily available, and upselling practices are consistently implemented. The ideal candidate for this role must possess a Hotel Management Diploma or Degree, excellent communication skills, and fall within the age group of 20 to 30. The budgeted salary for this position ranges from 2.5 to 4 lakhs annually, with a full-time, permanent employment type. Additionally, you will be entitled to benefits such as health insurance, leave encashment, life insurance, paid sick time, paid time off, and Provident Fund contributions. If you are someone who is detail-oriented, proactive, and thrives in a fast-paced environment, this position may be the perfect fit for you. Join our team and contribute to delivering exceptional guest experiences while upholding the highest standards of service and quality.,