Associate Manager - BPM (Accounts Receivable)

6 - 11 years

6 - 10 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Work From Office Only

Shift Time - 4pm - 1am

What are we looking for?

We are seeking highly motivated and detail-oriented individuals to join our Business Process Management You will play a crucial role in managing the client's financial transactions, ensuring accuracy in billing and collections. This position provides an excellent opportunity for recent graduates to kickstart their career in finance and accounting. Job Responsibilities: Process Analyst - Accounts Receivable (AR)

  • Perform data analysis on

    Accounts Receivable (AR) key performance indicators (KPIs)

    such as Days Sales Outstanding (DSO), aging, collection rates, and dispute resolution cycle times, ensuring compliance with payment terms and service level agreements (SLAs).
  • Responsible for the operational and managerial reporting related to

    Accounts Receivable processes

    .
  • Process

    invoices, payments, credit memos, and remittance information

    through established

    Accounts Receivable and ERP systems

    .
  • Develop and maintain excellent customer service for both internal stakeholders (e.g., Sales, Finance) and external customers regarding

    AR inquiries and dispute resolution

    .
  • Identify

    Accounts Receivable process improvement opportunities

    and drive active discussions to explore and implement them.
  • Monitor and evaluate the performance of every

    AR sub-process (e.g., invoicing, cash application, collections, dispute management)

    to ensure seamless and efficient operations.
  • Ensure proper time management by establishing expertise over

    AR processes

    and facilitating cross-process training within the team.
  • Ability to effectively collaborate across diverse functional domains (e.g., Sales, Finance, Legal) and quickly grasp the fundamental aspects of new business nuances impacting AR, all while managing complexity and a substantial volume of financial information without feeling overwhelmed.
  • Thorough knowledge of

    Accounts Receivable process mapping

    and

    process re-engineering methodologies

    .
  • Accumulate data through procedure mapping, stream graphing, and workshops to help enhance existing

    Accounts Receivable business processes

    or develop new ones. Meet with internal stakeholders (e.g., Finance, Sales, Operations) and external clients on a regular basis to gather data and information and to build a healthy rapport.
  • Coordinate with cross-functional teams (e.g., Sales, Customer Service, Finance) to

    drive daily and weekly Accounts Receivable performance metrics

    for the business unit.
  • Demonstrate a strong sense of urgency and ability to effectively manage and prioritize multiple work requirements to meet critical AR deadlines.
  • Skilled in MS Office applications (Excel, Word, PowerPoint).

Qualification:

  • Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a

    Bachelor's degree in Commerce, Business Administration, or a related field.

  • Exceptional attention to detail and accuracy

    in

    process execution and data integrity

    , particularly within financial workflows.
  • Team handling experience is a must
  • Excellent communication and interpersonal skills, crucial for interacting with both internal teams and external customers regarding AR process matters.
  • Proficiency in

    MS Excel/Google Sheets (for robust data analysis and process reporting)

    , and experience with

    ERP systems, financial process management tools, or workflow automation platforms

    is a significant plus.
  • Ability to work effectively in a team-oriented environment and consistently meet critical operational deadlines.
  • Solid understanding of

    Accounts Receivable process flows, key financial concepts involved in receivables management, and their operational impact on broader business functions

    .
  • Strong organizational and problem-solving skills, especially for optimizing AR workflows and streamlining dispute resolution processes.
  • Willingness to learn and adapt quickly to new AR processes, emerging financial technologies, and automation tools.

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