Assistant Manager (Server)

Job Description

Qualifications and Experience 1. Qualifications: Bachelor's degree or equivalent experience. 2. Minimum of 5- or 7-years Windows Systems Engineering experience within a large infrastructure environment 3. Minimum of 5 years UNIX/Linux Engineering experience within a large infrastructure environment 4. Very strong problem-solving skills, with proven ability to analyze, determine root cause and resolution of complex problems 5. Experience in tracking and analyzing performance and resource utilization of systems, as well as recommending capacity changes, upgrades, and enhancements based on technical analysis to ensure high availability and maintenance of SLAs 6. Good analytical skills with the ability to thrive in a fast-paced environment while working independently or in a team environment 7. Strong experience in production support of 24/7 live environments. Must be able to work under extreme pressure with a good understanding of the risks and potential impact of managing client-facing global environments 8. Participate in the implementation of solutions involving data encryption, data masking, secure file transfers, and data leakage prevention 9. Experience with Active Directory including remediation and consolidation, as well as a strong foundation in other directory service technologies including GPO, DNS, and DHCP 10. Hands-on experience designing and configuring Microsoft Windows Server / LINUX or UNIX technology including antivirus, patch management, Citrix, and System Administration tools. 11. Able to work flexible hours (including nights and weekends) if needed Motivated, hardworking, and exceptional attention to detail Proven crisis management skills Strong interpersonal and written / verbal communication skills. Responsibilities : 1. Engineering, implementation, and maintenance of Operating Systems and monitoring tools Daily administration of systems infrastructure. 2. Build and implement automated deployment and management tools and processes for efficiency and consistency. 3. Analysis and resolution of system-related incidents. 4. Participate in the continuous improvement process for refining the architecture, performance, and scalability to improve the quality and uptime of the environment 5. Coordinate the deployment of new hardware to meet client expectations 6. Develop and enhance system policies, procedures, and controls 7. Ensure adherence to Information Security guidelines 8. Collaborate with international clients and global internal teams 9. Technologies integral to our operating environments include: Microsoft Windows 2019/2022, Red Hat Enterprise Linux is a plus, Automation and deployment tools, Virtual IP management Server hardware platforms: Dell / HP / IBM DR technologies: Cloud-based DR, DRaaS (Disaster Recovery as a Service), Virtualization Virtualization Hypervisors: VMware, Ovirt, RedHat KVM SAN/NAS Storage (e.g., Vast, EMC, Hitachi, NetApp) Monitoring tools (e.g., DataDog,WPA, WPR, Nagios, ITRS, Spectrum etc.) AWS / AZURE / GCP experience is a plus