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Assistant Manager - HR

3 - 5 years

6 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title:

Key Responsibilities:

  • Lead end-to-end HR operations for a BPO unit, including onboarding, employee engagement, and exit formalities.
  • Drive and manage bulk hiring with a focus on voice and non-voice processes.
  • Partner with stakeholders to understand manpower requirements and ensure timely closures.
  • Handle employee grievances, conduct investigations, and support disciplinary actions.
  • Manage HRMS data and ensure timely updates of employee records.
  • Prepare HR dashboards, reports, and MIS for leadership review.
  • Drive retention, R&R, and employee engagement programs to boost morale and performance.
  • Support compliance audits and ensure labor law adherence.
  • Coach and guide a small HR team or executive-level staff.

Key Requirements:

  • Mandatory BPO experience

    in a core HR generalist or HRBP role.
  • Proven ability in handling large teams and fast-paced environments.
  • Excellent communication and stakeholder management skills.
  • Hands-on experience with HRMS tools, Excel, and reporting.
  • Strong understanding of Indian labor laws and HR policies.

Qualifications:

  • Bachelors or Master’s degree in HR, Business Administration, or a related field.
  • Certifications in HR (preferred but not mandatory).

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