Assistant Front Office Manager ( hotel industry)

The Front Office Manager role at Pal Heights Mantra, located in Pahal, Bhubaneswar, is a full-time position within the hospitality industry. As a Front Office Manager, your primary responsibility will be to oversee the day-to-day operations of the front office, ensuring high levels of customer satisfaction through excellent service. You will lead the front office staff, handle guest inquiries, and maintain seamless communication with other departments to ensure a cohesive guest experience. To excel in this role, you must possess strong Office Administration and Front Office skills, coupled with a deep commitment to Customer Satisfaction and Customer Service. Effective Communication skills are crucial for interacting with guests and team members alike. The ability to multitask and thrive in a fast-paced environment is essential, along with a proven track record of leadership and organizational abilities. Candidates for this position are required to have a minimum of 8 years of experience in the front office of a hotel, including at least 3 years in an Assistant Front Office Manager role. A Bachelor's degree is preferred, and familiarity with IDS, STAAH, and OTAS systems is advantageous. The role involves working in a rotational shift schedule at the physical location of Pal Heights Mantra in Bhubaneswar. In addition to a competitive salary, the role offers benefits such as cell phone reimbursement, commuter assistance, provided meals, internet reimbursement, and Provident Fund contributions. Join our team at Pal Heights Group of Hotels, where we believe in creating lasting friendships with our guests and delivering exceptional service at every opportunity.,