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Spinny
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Assistant Customer Relationship Manager

Assistant Customer Relationship Manager

Spinny

0 - 31 years

0 Lacs

Mumbai/Bombay

Posted:1 month ago| Platform: Apna logo

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Skills Required

engagement assessment negotiation pricing test inventory management support

Work Mode

Remote

Job Type

Full Time

Job Description

Key Responsibilities: Customer Engagement: Meeting and interacting with customers to understand their needs and preferences. Building Relationships: Developing and maintaining positive relationships with customers to foster loyalty and repeat business. Product Knowledge: Understanding the features, benefits, and specifications of different car models. Needs Assessment: Identifying customer needs and preferences to recommend the right vehicle. Negotiation: Assisting with pricing and financing negotiations. Showcasing Vehicles: Presenting cars to customers and conducting test drives. Inventory Management: Managing the inventory of vehicles at the dealership or hub. Problem Resolution: Addressing customer concerns and complaints in a timely and effective manner. Follow-up: Contacting customers after the sale to ensure satisfaction and gather feedback.

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Assistant Customer Relationship Manager