Collections Executive - Retail MFB - Collections - Sathupally - Ayyagaripeta - J Grades Tata Capital

2.0 - 6.0 years

0 Lacs

telangana

On-site

The key objective of the job is to drive the collection process of receivables across multiple sources in order to reduce the total outstanding amount and associated average number of days. The primary focus is to manage the collection process while maintaining strong client partnerships intact. The major deliverables of the role include keeping track of the portfolio for specific buckets within the assigned area, controlling delinquency on a bucket-wise and DPD wise basis, and focusing on non-starters. The role also involves providing efficient customer service related to collection issues, processing customer refunds, handling account adjustments, small balance write-offs, customer reconciliations, and processing credit memos when necessary. Moreover, the job requires ensuring that customer files are updated with relevant information, including recording times and dates of customer contact and details of information provided to customers regarding their debts. The role also involves tracing defaulters and assets in coordination with the agency's tracing team and recommending appropriate remedial actions. Identifying defaulting accounts, investigating reasons for default, and maintaining a healthy relationship with customers are crucial aspects of the job. In cases where necessary, the role may involve enlisting the support of sales and senior management to accelerate the collection process, including assisting the collection manager in repossessing assets and seeking legal and police support as required. Furthermore, ensuring compliance with all audit and regulatory bodies, as well as adherence to company policies and procedures, is essential. The educational qualification required for this role is a Graduate degree.,

Posted 23 hours ago

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Collection Officer Tata Capital

2.0 - 6.0 years

0 Lacs

kurnool, andhra pradesh

On-site

You will play a crucial role in driving the collection process for receivables from various sources with the objective of reducing the total outstanding amount and the associated average number of days. Your primary focus will be on maintaining client partnerships while effectively managing delinquency. Your responsibilities will include: - Monitoring the portfolio for specific buckets within your assigned area to control delinquency, both bucket-wise and Days Past Due (DPD) wise, with a special emphasis on non-starters. - Keeping customer files updated by documenting all contact times and dates, as well as the information provided to customers regarding their debt. - Collaborating with the agency's tracing team to locate defaulters and assets, and recommending appropriate actions. - Investigating reasons for default in defaulting accounts while striving to sustain a positive relationship with customers. - Engaging sales and senior management as needed to expedite the collection process, which may involve supporting the collection manager in asset repossession and seeking legal and police assistance when necessary. - Ensuring strict adherence to all Audit, National Housing Bank (NHB), and Internal Rating Based (IRB) regulations, as well as company policies and procedures. Qualifications required for this role include a Graduate degree, with preference given to candidates with Masters or Postgraduate qualifications.,

Posted 3 days ago

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The cleaned title from the given string is Collection Officer Tata Capital

2.0 - 6.0 years

0 Lacs

tamil nadu

On-site

The primary goal of this position is to oversee the collection process of receivables from various sources in order to decrease the total outstanding amount and the average number of days while also striving to uphold positive client relationships. Key responsibilities include: - Monitoring the specific portfolio buckets within the designated area to manage delinquency levels, both bucket-wise and based on Days Past Due (DPD), with a focus on non-starters. - Updating customer files with the details of all interactions, including the times and dates of contact, as well as information provided to customers regarding their debts. - Collaborating with the agency's tracing team to locate defaulters and assets, and recommending appropriate actions to be taken. - Identifying defaulting accounts and investigating the reasons for default, while actively working to maintain a positive rapport with customers. - Engaging sales and senior management support when necessary to expedite the collection process, which may involve assisting the collection manager in asset repossession and seeking legal or police assistance as needed. - Ensuring adherence to all Audit, NHB, IRB regulations, as well as the company's internal policies and procedures. Qualifications required for this role include a Graduate degree, with preference given to candidates holding a Masters or Postgraduate qualification.,

Posted 5 days ago

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