Area Operations Manager

As an Area Operations Manager at Treebo, you will be responsible for overseeing the operations of a cluster of hotel properties or a region. Your primary objective will be to ensure strict compliance with the brand's standards while translating the company's objectives into actionable strategies at the allocated regions/properties. One of your key duties will be to perform Root Cause Analysis to identify and eliminate quality-related issues, thereby improving the overall guest experience and increasing hotel reputation to encourage repeat guests. You will be required to mentor, motivate, and develop the staff at assigned hotels to achieve service excellence and uphold the highest standards of quality, cleanliness, maintenance, and safety across all departments. In this role, you will conduct daily quality audits, quality assurance exercises, and follow-ups with the staff to maintain consistent high standards of quality. Additionally, you will be responsible for liaising between the company and hotel partners to address any support or communication needs. Your problem-solving skills will be crucial in identifying key issues, analyzing them, and implementing effective solutions to enhance the quality at the properties. To excel in this position, you should possess excellent communication, leadership, and client relationship management skills. Attention to detail, effective coordination, and the ability to motivate and enable staff to perform at their best are also essential. With at least 1-3 years of experience in leading teams or operating multiple stores in the hospitality industry, you should demonstrate an entrepreneurial approach, problem-solving capabilities, and strong reporting skills. If you are looking to work in a dynamic environment that values professionalism, teamwork, and continuous improvement, Treebo offers you the opportunity to contribute to our commitment to providing high-quality stays at affordable prices. Join us in our mission to redefine budget travel and create a sustainable business that prioritizes guest satisfaction and employee growth.,