Area Manager Hotel Operations

Daily Operations:

• Responsible to minimize OPEX
• Deployment of staffs as per the requirement
• Setting up operational SOPs for the properties
• Maintain operational efficiency
• Coordinating with internal team for doing the property audit whenever there is a new property coming up
• Coordinate with internal and external team for any escalations.
• Coordinating with RPM on daily basis for smooth operations
• Site Visiting on regular basis and site audit
• Monitoring the daily operations
• Tracking the Google review
• Tracking the Cash book & Cash Management
• Tracking Petty cash

Financials:

• Follow up with finance to make sure payment made to the vendors on time.
• Preparing income and expenses statement on monthly basis.
• Submitting the AMC and monthly invoices to finance team on time.

Stay Experience:

• Handling Escalation, complaints of the tenants and come out with best suitable solutions in time.
• Maintain a positive and productive relationship with tenants and staffs
• Handing Move out and evictions in best possible way without creating any hassles for tenants.

Leadership and Trainers Attitude:

• Area manager is responsible to ensure the best performance and outcome from Property Manager stationed at the property, training them, motivating them, maintaining discipline is the key, implementation of check lists and work routine.
• Should execute TRAINING session at the property level.

Company Policy and Ownership:

• Area Manager is responsible for managing all aspects of assigned property.
• He or she is responsible to take ownership and manager all the Physical assets in the property (

What We Look into a person for Area Manager:

• Hotel Management Graduate
• Minimum Experience of 5 years in Front Office
• Good communication and pleasing personality
• Well versed with Microsoft office
• Positive attitude: support others, taking ownership and responsibility outside the prescribed points.