7 - 12 years

5 - 15 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

Area Collection Manager Mortgage (LAP/NPA Focus)

Key Responsibilities:

  • Portfolio Management:

    • Monitor and manage the delinquency buckets especially 30+, 60+, and 90+ DPD accounts.
    • Drive resolution for Non-Performing Assets (NPA) and write-off cases.
  • Collection Strategy Execution:

    • Implement and execute bucket-wise collection strategies.
    • Coordinate with tele-calling, field collection teams, and legal teams for recoveries.
  • Legal and Recovery Action:

    • Coordinate and initiate legal actions including SARFAESI, Section 138, and arbitration as applicable.
    • Follow up with legal counsel, courts, and enforcement agencies for execution.
  • Agency Management:

    • Manage and monitor third-party collection agencies for performance, compliance, and productivity.
    • Conduct regular training and audits for agency staff.
  • Field Visits and Negotiation:

    • Conduct field visits for skip tracing, settlement discussion, and asset verification.
    • Engage with customers for restructuring/settlement when required.
  • Reporting and Compliance:

    • Maintain and report MIS on daily/weekly/monthly basis.
    • Ensure adherence to RBI guidelines and companys internal collection policy.

Preferred candidate profile

  • Strong knowledge of mortgage/LAP products and recovery mechanisms
  • Expertise in managing stressed assets and legal proceedings
  • Excellent negotiation and communication skills
  • Proven experience in skip tracing and hard collections
  • Ability to manage teams and agencies effectively
  • Working knowledge of SARFAESI, DRT, arbitration, etc.

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