Application Lead

Project Role :Application Lead

Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills :Microsoft Endpoint Configuration Manager

Good to have skills :NAMinimum
3 year(s) of experience is required

Educational Qualification :15 years full time educationJob Title:MECM/SCCM L2 Support Engineer.Experience:56 YearsManagement level:CL10Job Type:Full-TimeWork Mode:HybridJob
Summary:The MECM (Microsoft Endpoint Configuration Manager) / SCCM (System Center Configuration Manager) L2 Support Engineer will be responsible for providing second-level support for endpoint management systems, including patch management, software distribution, and compliance reporting. The role involves working closely with L1 support, IT operations, and security teams to ensure a stable and secure end-user computing environment.Key Responsibilities:Provide L2 support for MECM/SCCM-related issues, including troubleshooting client and server-side problems.Monitor and manage software deployments, patch compliance, and system updates.Support monthly patching cycles (WSUS integration, SUP, ADR, maintenance windows).Assist with application packaging and deployment using SCCM.Perform client health checks and remediation for non-compliant systems.Monitor SCCM infrastructure and perform basic administration tasks.Manage collections, task sequences, and operating system deployment (OSD) processes.Generate and analyze reports (via SSRS or Power BI) for patching, compliance, and inventory.Work on incident, problem, and change management processes (ITIL-based).Collaborate with vendors and cross-functional teams to resolve complex issuesTechnical Skills Required:Strong experience in MECM/SCCM administration and support.Good knowledge of Windows Server and Windows OS (7, 10, 11).Application packaging tools (MSI, PowerShell, VBScript) knowledge is an advantage.Familiarity with Active Directory, Group Policy, and WSUS.Understanding of Patch Management Lifecycle and Security Baselines.Scripting knowledge (PowerShell preferred).Experience with remote tools (CM Remote Tools, RDP, etc.).Reporting experience with SCCM reports and/or Power BI.Windows server administration and patch management. Soft

Skills:

Strong analytical and troubleshooting skills.Excellent communication and documentation skills.Ability to work independently and within a team.Customer-focused with a proactive mindset.Certifications (Preferred but not mandatory):Microsoft Certified:Endpoint Administrator AssociateITIL Foundation CertificationCompTIA A+ / Network+ / Security+ (optional)
Qualification
15 years full time education