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2.0 - 4.0 years

5 - 9 Lacs

Pune

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Area of Responsibility: Good experience in Infotainment testing Hands-on experience in Automation testing Implementation and coordination of the test project. Planning, effort estimation, monitoring, and control of test activities to achieve project objectives, considering test risks and considering cost-effectiveness. Participation in risk management. Creation, coordination, and responsibility for the implementation of the test strategy and the test management plan Creation of test definitions based on current test design methods and state-of-the-art documentation specifications (ISO/IEC/IEEE -29119) Test resource management. Ensuring appropriate project and interface communication (internal & external). Continuous test process improvement Design of the test environment Defining and implementing test automation frameworks

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7.0 - 11.0 years

4 - 9 Lacs

Hyderabad, Pune, Chennai

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Title: Automation Lead Location: Hyderabad/Chennai/Pune/Noida/Indore Experience: 5 to 8 Years Job Summary: We are seeking an experienced Automation Lead to design, develop, and implement automation strategies across Mobile Web, Desktop Web, Native Mobile Apps, and APIs. The role requires expertise in multiple automation tools and frameworks (Selenium, Appium, Cypress, Playwright), CICD pipeline integration, and building scalable automation frameworks and solutions. Key Responsibilities: Design and implement robust automation frameworks for web, mobile, and API testing. Lead automation tool selection, framework building, and cross-platform automation strategies. Integrate automated tests into CICD pipelines using GitHub Actions, Azure DevOps, etc. Required Skills: Proficiency in at least one(or more) of the following: Selenium, Appium, Cypress, Playwright, and programming languages (C#, Python, JavaScript, etc.). Experience in automation framework design and CICD integration. Strong understanding of cross-platform testing and API automation.

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5.0 - 8.0 years

7 - 10 Lacs

Chennai

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Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: API Automation Testing.: Experience: 5-8 Years.

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5.0 - 8.0 years

7 - 10 Lacs

Chennai

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Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Salesforce Functional Testing.: Experience: 5-8 Years.

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

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Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: API Automation Testing.: Experience: 5-8 Years.

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1.0 - 3.0 years

3 - 5 Lacs

Chennai

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Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Defined Contributions (DC) Tech.: Experience: 1-3 Years.

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5.0 - 8.0 years

10 - 20 Lacs

Kolkata, Chennai, Bengaluru

Hybrid

Role & responsibilities SDET Skill : Mandatory skill - only looking Automation Test , API , Assured, CUCUMBER BDD JAVA, GIT VERSION Anywhere in India Experience : 5 - 8 Years only Immediate - 30 Days - Hybrid Mode Preferred candidate profile Description • Proficient with JavaScript or a similar programming language • Strong experience with WebdriverIO for automation testing • Experience with both REST and GraphQL API testing • Proficient with utilizing Mocha or similar tools for test assertions • Experience with CI tools such as Jenkins or GitLab CI • Strong experience with Git version control • Hands-on experience with reporting and tracking tools such as Jira • Experience in accurate defect investigation and reporting • Experience with test planning, execution, and reporting • Strong experience with the Page Object Model for browser automation testing • Efficient and accurate debugging and troubleshooting skills • Strong attention to detail • Strong communication skills

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5.0 - 8.0 years

8 - 12 Lacs

Hyderabad

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Lead - Workday Testing Hands-on experience in defining the Test Strategy & Plan for the Workday implementation program with 8 plus years of experience Experienced in delivering finance testing on workday or similar ERP programs Good understanding of Business Process on financials domain like Accounting and finance, cash management, AR, AP, EM and financial planning Good Understanding of Workday modules Defect Management & Defect Triage Track, Monitor & Report test metrics-Daily, Weekly & Monthly Good exposure in complete testing cycle including various phases ST, SIT, E2E, UAT support Experience in Managing a small team and responsible for their deliverables Collaborate and co-ordination with various stake holders Work in a multi-vendor environment to manage & deliver test activities Mandatory Skills: Workday Testing. Experience: 5-8 Years.

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3.0 - 5.0 years

6 - 10 Lacs

Hyderabad

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Recruitment - TOSCA Automation Exp 7 9 yrs Key Responsibilities: Design and develop automated test scripts using Tosca across web platforms.Collaborate with cross-functional teams to understand requirements and translate them into test scenarios.Execute and maintain test cases, ensuring coverage and accuracy.Perform manual testing for database and API layers when automation is not feasible.Analyze test results and generate detailed reports.Participate in defect triage and provide root cause analysis. Required Skills:Minimum 4 years of hands-on experience in Tosca Automation (Web).Manual/Automation testing experience in DB and API testing is a strong plus.Strong understanding of test data management and validation techniques.Excellent communication and documentation skills Location : Pune,Bangalore,Hyderabad,Chennai Mandatory Skills: Tosca Testsuite - Test Automation. Experience: 3-5 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Hyderabad

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5 to 8 years of experience Should have skills, exposure and hands-on in Selenium Automation with Core Java or any other tool preferably Selenium with Robotframework would be additional advantage SQL Skills (Able to create basic queries) Good communication skills Should have knowledge and experience in Banking Domain Should have good exposure and hands on in tools like Jira Should have knowledge in database - PLSQL Developer API Testing (Postman or any other tool) Good knowledge and experience in Agile methodology Should be able to work independently Mandatory Skills: Selenium. Experience: 3-5 Years.

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3.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Experience in Rest Assured API Good knowledge on Core Java, Test NG frameworks. Good communication, presentation, and reporting skills 1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros 2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score Mandatory Skills: SDET. Experience: 3-5 Years.

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5.0 - 8.0 years

10 - 14 Lacs

Bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: SAP Test Management. Experience: 5-8 Years.

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5.0 - 8.0 years

3 - 7 Lacs

Hyderabad

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Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality teams intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption Mandatory Skills: Microfocus QTP - UFT Automation Testing. Experience: 5-8 Years.

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5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

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Role Purpose The purpose of the role is to lead various automation initiatives pertaining to strategic accounts in a BU ensuring better client engagement Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipros capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps Mandatory Skills: API Automation Testing.: Experience: 5-8 Years.

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2.0 - 5.0 years

6 - 10 Lacs

Gurugram

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The Job We are seeking highly motivated QA Analyst-Hybrid professionals with at least 2+ years of experience who will strengthen our technical capabilities and help us maintain our collaborative, respectful, and inclusive company culture. This is an excellent opportunity to be part of a team based in Gurgaon , working with colleagues from multiple regions globally. Responsibilities: Work closely with product team to understand the requirements from business perspective Coordinate with Product and QA teams to ensure the specifications are implemented in Gherkin format and thus easier implementation to BDD automation framework Design and write maintainable automated feature scripts using Java, Cucumber/Gherkin. Execute/run test cases, review test results and report defects using Elastic Search. Extensive coordination with product and Dev team on requirement gaps and functional issues resolution Coordination with Performance test team to provide the necessary functional details The candidate should have strong desire to be a functional tester with the technical capability to maintain tests. (This is not complete technical role) Your Profile What Were Looking For: Understanding & Hands-on experience of Investment Banking Domain Good understanding of Financial Products Understanding of FPML schema designing, XML messaging/MQ’s & assisting BA functions Trade Lifecycle & Workflow Understanding Programming experience in Java Testing Certifications – ISTQB Domain Certifications - NCFM, CFA Foundation

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3.0 - 5.0 years

10 - 15 Lacs

Bhubaneswar, Kolkata, Hyderabad

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5 years of experience in Cyara automation testing Strong functional testing experience including End to end testing experience of multiple systems 2 years of exp in AWS or GCP experience 2 years of experience in IVR testing Excellent communication

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3.0 - 5.0 years

5 - 9 Lacs

Bengaluru

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Responsibilities: - Design, develop, and maintain robust automation frameworks using Python and JavaScript. - Create and execute automated test scripts for both front-end and back-end (API) testing. - Develop and implement comprehensive test plans and test cases. - Perform API testing and automation to ensure the reliability and performance of web services. - Utilize performance/load testing tools like K6, Locust, or similar to evaluate system performance under load. - Collaborate with development and DevOps teams to integrate automated tests into CI/CD pipelines using Jenkins. - Deploy and manage test environments using Docker and AWS. - Identify, document, and track defects and issues, working with development teams to ensure timely resolution. - Continuously improve testing methodologies and processes to enhance quality and efficiency. - Stay updated with the latest industry trends and technologies to ensure the continuous improvement of our testing practices. - Creating test cases, also perform test case execution for feature under test using Test Management Tool - Reporting defects for issues found under testing and manage the defect through its life cycle. - Collaboratively work with the design and development team members to resolve identified issues/bugs in timely manner. - Applying the functionality knowledge and understanding to determine the impacted testing areas and produce the relevant regression testing scope Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 3-6 years of experience in quality assurance/testing, with a focus on automation. Strong proficiency in Python and JavaScript. Proven experience in creating and maintaining automation frameworks. Solid understanding of API testing and automation. Hands-on experience with performance/load testing tools such as K6, Locust, or similar. Knowledge of AWS services and cloud architecture. Proficiency with Docker for containerization. Experience with CI/CD tools, particularly Jenkins. Excellent problem-solving skills and attention to detail. Strong communication and teamwork skills. Ability to work independently and manage multiple tasks simultaneously. Familiarity with Agile/Scrum methodologies. Primary Skills: Proven experience in creating and maintaining automation frameworks using Python. API Testing/Automation Functional Testing Secondary skills AWS, Docker, Snowflake Mandatory Skills: API Automation Testing. Experience:3-5 Years.

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: SDET Experience: 5-8 Years

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5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: SDET Experience: 5-8 Years

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5.0 - 8.0 years

7 - 10 Lacs

Mumbai

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Groovy Scripting Experience: 5-8 Years

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2.0 - 7.0 years

10 - 16 Lacs

Bengaluru

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Hi Connections!!!!! Hiring for Quality Engineer Exp: 2 Years Loc : Bangalore Work Mode : 5 days Work from office Shits : General shifts NP: Immediate Skills Needed: Manual testing, selenium, automation Test case creation, execution and planning Should be good to have some experience in coding. Excellent Communication Skills Interested drop resumes on arpitha.mb@twsol.com / Arpitha MB

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4.0 - 9.0 years

12 Lacs

Pune, Ahmedabad, Vadodara

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Role & responsibilities : Why you'll love this role as Software Test Engineer at Civica As a Software Test Engineer, you will collaborate with a cross-functional team of software engineers to implement automated solutions that proactively identify potential issues early in the development process. Youll take ownership of designing, developing, and continuously enhancing test infrastructure and frameworks, ensuring your team has the right tools to deliver high-quality products to our users. You will take a proactive approach to ensuring overall product quality within your functional domain, lead the testing community by developing standards, mentoring software test engineers, and promoting best practices. Youll be responsible for tackling complex and critical testing scenarios, troubleshooting and resolving intricate issues to ensure seamless software delivery. Youll design, develop, and maintain automated test frameworks for web applications (including cross-browser compatibility), API, and backend systems to ensure high-quality and reliable software releases. Conducting API testing using tools such as Postman, Insomnia, or K6, you’ll validate both the functional and performance aspects of services. Your role will also involve collaborating with product managers, designers, and other colleagues to enhance product design, testability, and implementation strategies. You will work closely with development teams to integrate automated tests into CI/CD pipelines, ensuring efficient and streamlined workflows. Your participation in code reviews will help drive continuous improvements in test automation quality, while you’ll also analyse test results, report bugs, and collaborate with cross-functional teams to resolve issues quickly and effectively. Additionally, you will identify opportunities for process improvements and implement best practices to enhance testing efficiency and effectiveness. You may also be involved in recruitment processes, including conducting technical assessments when needed. Your expertise and leadership will play a key role in shaping Civica’s approach to quality, ensuring that our testing standards drive excellent customer outcomes and the delivery of reliable, user-focused software. Preferred candidate profile : What you will need to be successful in this role Experience in test automation, specialising in developing and maintaining reliable and scalable automated test frameworks Experience with Playwright Proficiency in programming languages such as Javascript, Python, or TypeScript Understand and validate basic database queries to support end-to-end testing. Solid understanding of API architectures, including REST and gRPC, with expertise in testing and validating API requests and responses Hands-on experience with CI/CD pipelines and integrating automated tests with CI/CD tools Collaborate with developers, designers, and QA engineers in Agile sprints to support early testing and quality assurance. Familiarity with cloud platforms such as AWS or Azure Experience with Agile development methodologies Proficiency in .NET (C#) is preferred Knowledge of containerisation tools (e.g. Docker) and orchestration frameworks (e.g., Kubernetes)

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3.0 - 5.0 years

12 - 22 Lacs

Pune

Hybrid

Warm Greetings from SP Staffing!! Role :Automation Testing Experience Required :3 to 8 yrs Work Location :Pune Required Skills, Candidate should have good hands-on in Selenium / Java / Cucumber framework. Should be well versed with API concepts and API automation Should have banking experience (E.g. Core / Retail banking, Payment, Loan, etc any of them) Well versed with agile methodologies like scrum Interested candidates can send resumes to nandhini.spstaffing@gmail.com

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5.0 - 10.0 years

10 - 20 Lacs

Chennai

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Responsibilities : Perform design and analysisfor deliverables. Lead large project design sessionsfor system-level architecture solutions. Lead planning and execution of quality validation, automation, and release sign-offs Design, build, and contribute to automation toolsthatsimulate end-userscenariosfor QE validations Work closely with multiple teams across geographies for continuous improvements, innovate and own initiatives, and ensure those are adopted and rolled outsuccessfully. Work closely with engineering, operations, and partner teamsto understand the functionality and define & develop test strategies for business use cases. Conduct code reviews, manage automation code quality, and guide teamsfor improvements and adherence to best practices. Reliably ship cloud platform feature (compute, network, and storage) releases across cloud environments supporting hosted apps and services. Develop teststrategies, and create and execute test plans both manually and via automation for ongoing releases. Code and automate application test cases for cloud platforms. Work Location : Chennai Experience : Min 5 to 8yrs Notice period : Immediate Requirements : MS/BS in Computer Science or equivalent At least 6 years of experience in Product development and quality function including design and development tasks along with Code review/bug analysis / Testing. 3 years of CI/CD experience using Jenkins or equivalent. Strong understanding of computerscience fundamentals, data structures, OS, and networking concepts. Strong understanding of Core cloud computing concepts- Compute, networking, and Storage, and SAAS products. Experience architecting, building, and maintaining test automation framework forthe unit, API, UI, and integration testing Interested candidates can apply. Regards, HR Mangaer

Posted 4 weeks ago

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5.0 - 10.0 years

10 - 16 Lacs

Chennai, Bengaluru

Work from Office

Greetings ! Photon Interactive Private Limited is excited to offer excellent opportunities for QA Automation Backend Testing (Pytest) and to join our team at our office located in DLF, Manapakkam, Chennai. Job Summary: We are looking for a skilled and detail-oriented QA Automation Engineer with strong experience in backend testing using Python and Pytest . You will be responsible for designing, developing, and maintaining automated test suites that ensure the robustness and reliability of our backend services and APIs. Responsibilities: Design and develop automated test scripts using Pytest for RESTful APIs, microservices, and backend systems. Build and maintain robust, scalable, and reusable test frameworks and tools. Work closely with developers, DevOps, and product teams to understand backend architecture and testing requirements. Identify, log, and track bugs through their life cycle using tools like Jira or similar. Integrate automated tests into CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI). Conduct performance and load testing using appropriate tools (e.g., Locust, JMeter, etc.). Ensure test environments are properly configured and managed. Contribute to improving test strategy, processes, and overall product quality. Required Skills & Experience: 3+ years of experience in QA automation with a focus on backend testing . Strong expertise in Python and Pytest framework. Proficient in testing RESTful APIs, including authentication, headers, status codes, payloads, etc. Experience with tools like Postman , Curl , or Swagger for manual API testing. Familiar with JSON , XML , and data validation. Knowledge of CI/CD tools and version control systems (e.g., Git). Experience with mocking/stubbing tools and techniques for backend systems. Strong understanding of software QA methodologies, tools, and processes. Preferred Qualifications: Experience with containerized environments (Docker, Kubernetes). Familiarity with databases (SQL and/or NoSQL) for test data setup and verification. Experience with cloud environments (AWS, Azure, or GCP). Knowledge of performance/load testing tools (Locust, JMeter). ISTQB or other QA certifications (optional but beneficial). Salary: Not a constraint for best talents Position: Permanent Very good communication skills (written and oral) is must About Photon: Photon, a global leader in AI and digital solutions, helps clients accelerate AI adoption and embrace DigitalHyper-expansion to make tomorrow happen today. We work with 40% of the Fortune 100, enabling them to stay agile and future-ready in an era of converging digital and AI boundaries. Powering billions of touchpoints a day, Photon combines AI management, digital innovation, product design thinking, and engineering excellence to drive lasting transformation for F500 clients. We employ several thousand people across dozens of countries. Learn more at www.photon.com ! Join/follow me at https://www.linkedin.com/in/rajashree-r-43a544356/ to get updates on the latest opportunities with us. If interested in the above opening, plz reply to rajashree.ramakrishnan@photon.com with your latest resume along with the following details... 1. Full Name(As mentioned in your Aadhar Card): 2. Total years of experience: 3. Relevant years of experience in Pytest: 4. Relevant years of experience in Backend testing: 5. Date of Birth: 6. Current salary: 7. Expected salary: Negotiable up to: 8. Notice period: Negotiable up to: 9. Present Company: 10. Present Location (Kindly specify the exact locality within Chennai): 11. Native Location: 12. Willing to work from DLF - Manapakkam, Chennai / Bangalore(work from office all days and no work from home option available): Yes / No: 13. Highest Educational Qualification: 14. University: 15. Year of completion: 16. Currently working as (Contract / Permanent): 17. Reason for Job Shift: 18. Attended any interview with Photon for the past 6 months: Yes / No: If Yes, When: 19. Can take an in-person interview at DLF - Chennai: Yes / No: Note: a. Kindly go through the Job Description completely before sending your profile b. Fill up all the details requested above, so that it will be helpful for us to process your profile immediately for the requirement. c. If you feel that you have worked on the technologies mentioned in the requirement details, please make sure to mention them in the projects of your profile in which you have worked. Best Regards, Rajashree Ramakrishnan Executive Talent Acquisition Photon Interactive Private Limited M: +91 6374449398(WhatsApp) rajashree.ramakrishnan@photon.com www.photon.com https://www.linkedin.com/in/rajashree-r-43a544356/

Posted 4 weeks ago

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