Hiring For Customer Support Trainee!! Writer Corporation

0.0 years

0 - 2 Lacs

Chennai

Work from Office

Dear Job Aspirants, Greetings from Writer Information! We are currently looking for candidates for the Domestic Voice Process. Eligibility Criteria: Any graduate ( with arrears or dropouts will be considered) Any diploma graduate Good communication skills (Tamil and English) Flexibility to work in rotational shifts and take rotational week-offs Compensation: We offer the best compensation in the industry, along with attendance bonuses, retention bonuses, and night shift allowances. Interested candidates can send their updated resumes to keerthana.yuvaraj@writerinformation.com or walk in directly to the following venue on the specified dates and times: Venue: Writer Business Services Pvt. Ltd. 3rd Floor Chamiers Towers, Chamiers Road, Tenampet, Chennai 18 Walk-in Timings: Monday to Friday, from 11 AM to 3 PM We look forward to meeting you! Regards Writer Informations

Posted 11 hours ago

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Hr Voice - Salary 3LPA - Us voice support Trigent Software

0.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Greeting rom Trigent !!Share CV : Nagarathna_g@trigent.com JOB DESCRIPTION: Hiring for 6 month contract Role for international voice (HR VOICE SUPPORT) ( NOTE : Contact Ends on 15th Dec 2024 ) Share your CV who are okay to work for 6month contract role Responsibilities: Make outbound calls to the candidate and motivate them to complete job application. • Schedule/reschedule first day of work for the employees and sharing necessary information. • Review application form and make sure all the details are filled appropriately. • Handle inbound calls and resolve candidates queries. • Respond to candidates queries over email/text. • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage • Provide excellent experience to the candidates. • Maintaining a quality score of 90% and above throughout. • Escalate issues and seek advice when faced with complex issues/problems • Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participate in Team building activities Ensure and maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls. • Experience working and delivering under strict timeline. • Should have neutral accent • Excellent communication skills (verbal and written). • An ability to handle sensitive and confidential information. • Agile and flexible with work schedule. • Experience working and navigation on multiple systems/tools. • Logical and analytical thought process. • Willing to work in any US shift (EST/CST/MST/PST). • Willing to work in rotational shifts and rotations week off as and when required NOTE : Contact Ends on 15th Dec 2024 Location : Bangalore Immediate joiner Fresher with Who all have Original gradution marks sheets and convocation can apply Freshers salary : 25k CTC (20K In hand ) Rounds of Interview 1 .HR basic screening round (Comminication check) 2 . Versant Test (Cut off 60 ) 3. CD round 4. Ops round Regards Nagarathna G Recruitment specialist

Posted 4 days ago

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