Title US Inbound Tech Support Process Adeeba e Services Pvt. Ltd.

0.0 - 3.0 years

0 - 0 Lacs

west bengal

On-site

Adeeba E-Services Pvt. Ltd. is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014. Within a short span of time, the company has built its foundation on a high level of customer satisfaction and unmatched services and support functions. Adeeba E-Services Pvt. Ltd. operates in consonance with trust, accountability, and reliability of their own products and technical services. This approach has not only enhanced the performance of their in-house talents but also increased the productivity of the company and its related products through continuous research and development. The company prides itself on being a single point platform for all solutions to their customers, ensuring continual delivery in IT-enabled support systems. We are currently hiring for the position of Inbound Technical Support Associate for the US Shift. Join our team and work at a company that provides great benefits and numerous growth opportunities. Job Profile: - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing the problems efficiently and recommending the most suitable solution to the customer. - Selling technical support plans along with relevant software. Candidate Profile: - Required Experience: Minimum 6 months to 1 year in Outbound Tech Support. - Ability to independently close calls. - Strong convincing and sales skills. - Salary Range: Rs. 15,000-22,000/month (fixed) + Lucrative Incentives. - Shift Timing: US Shift. Benefits and Facilities: - Fixed Salary credited on the 1st of every month in a Salary Account along with generous incentives. - 24 leaves in a year including comp offs and birthday leaves. - Daily and Monthly Incentives. - Spot Incentives. - No Extension of Shift Timings. - Medical Benefits. - Salary is negotiable for the right candidate. - Working Days: 6 days a week. For further details or to apply, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be kept confidential in accordance with EEO guidelines.,

Posted 1 week ago

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Looking for Exp Agents in Inbound Tech Support Campaign Adeeba e Services Pvt. Ltd.

0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Adeeba E-Services Pvt. Ltd. is an International Contact center with operations in India and the US. Since 2014, the company has been providing Telemarketing services to offshore consumers and businesses. With a focus on customer satisfaction and support functions, Adeeba E-Services has established a reputation for trust, accountability, and reliability in its products and technical services. Through continuous research and development, the company has improved its in-house talents and increased productivity day by day. Adeeba E-Services aims to be a one-stop platform for all customer solutions, particularly in IT support systems. We are currently seeking individuals to join our team as Inbound Technical Support Associates for the US Shift. This is an immediate hiring opportunity with a growing company that offers excellent benefits and numerous career advancement opportunities. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers - Diagnosing technical problems and providing appropriate solutions - Recommending and selling technical support plans and relevant software to customers **Candidate Profile:** - Minimum 6 months to 1 year of experience in Outbound Tech Support - Ability to effectively close calls - Strong convincing and sales skills - Salary Range: Rs. 15,000-22,000 per month (fixed) + Lucrative Incentives - Shift: US Shift **Benefits and Facilities:** - Fixed Salary credited on the 1st of every month to the Salary Account - Generous incentives on a daily and monthly basis - Immediate spot incentives - 24 leaves per year, compensatory offs, and birthday leaves - No extension of shift timings - Medical benefits - Salary is negotiable for the right candidate - Working Days: 6 days a week If you meet the above criteria and are interested in this opportunity, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be treated with strict confidentiality in accordance with EEO guidelines.,

Posted 1 week ago

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Title US Inbound Tech Support Specialist Adeeba e Services Pvt. Ltd.

0.0 - 3.0 years

0 - 0 Lacs

west bengal

On-site

You are invited to join Adeeba E-Services Pvt. Ltd. as a Tech Support Associate for the Inbound Technical Support Process during US Shifts. This is an immediate hiring opportunity that provides a chance to work in a dynamic environment with numerous growth prospects and attractive benefits. As a Tech Support Associate, your primary responsibilities will involve addressing inbound calls related to printer, router, and antivirus issues raised by customers. Your role will include diagnosing the problems effectively and suggesting suitable solutions to the customers. Additionally, you will be responsible for offering technical support plans and relevant software to enhance customer experience. To excel in this role, you should have a minimum of 6 months to 1 year of experience in Outbound Tech Support. It is essential that you possess the ability to independently resolve customer queries and successfully close calls. Strong persuasive and sales skills are also required to effectively communicate with customers and promote technical support plans. The compensation for this position ranges from Rs. 15,000 to Rs. 22,000 per month (fixed) along with substantial incentives. The working shift is aligned with the US timings. At Adeeba E-Services Pvt. Ltd., we offer numerous benefits and facilities to our employees. These include fixed salary disbursement on the 1st of every month, generous incentives on a daily and monthly basis, immediate spot incentives, a comprehensive leave policy with 24 leaves in a year, as well as comp offs and birthday leaves. We ensure strict adherence to shift timings without any extensions and provide medical benefits to all employees. The salary package is negotiable based on the candidate's suitability for the role. If you are seeking a challenging yet rewarding career opportunity in the field of technical support, Adeeba E-Services Pvt. Ltd. is the place for you. Join us and be a part of a supportive team environment that values your contributions and offers continuous growth opportunities. For further details and to apply for this position, please contact Priyanka (HR) at 9804149788. Rest assured, all your personal information will be handled with utmost confidentiality in compliance with EEO guidelines.,

Posted 2 weeks ago

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