ABOUT US Anker Innovations is a multinational consumer electronics company. Our various consumer brands, including Anker, Nebula, eufy, and Soundcore, develop innovative products that are sold worldwide. Today we have over 5000 employees in Asia, Europe, the Middle East and the United States, and we are always looking for top talent to join our team. ABOUT THIS ROLE We are seeking a dynamic and experienced Customer Service Specialist in Bangalore, India . The ideal candidate will have to create long-term, trusting relationships with our customers. JOB RESPONSIBILITIES Online Platform Star Rating Management: responsible for the star rating of Amazon and other platforms, responsible for the follow-up and maintenance of user reviews of products and stores on the Amazon platform, improving user reviews and experience, and enhancing brand recognition; Critical Customer Complaint Management: responsible for major user complaint cases in the region, timely follow-up and resolution to avoid exposure, and maintain brand image. VOC Management: cooperate with service representatives to complete the output of VOC reports related to each node of the product, promote the introduction of product serviceability and improve user experience. RMA Management: timely analyze and summarize RMA cost-related data and issues, and collaborate with related teams to improve the RMA costs. QUALIFICATIONS & EXPERIENCE 2 years or more of customer service related work experience. Good communication skills and teamwork spirit, able to communicate and coordinate effectively with different departments. Experience in handling complex electronic product services and Amazon platform customer service experience is preferred. WORK ENVIRONMENT Office based role in Bangalore, Karnataka, India Occasional travel for industry events or company meetings may be required

Position: Marketing Manager – India Reports to: Head of Marketing About Anker Innovations Anker Innovations is a global leader in consumer electronics and the parent company of pioneering brands including Anker, soundcore, eufy, and Nebula. With a strong global footprint across Asia, Europe, the Middle East, and North America, our mission is to empower smarter lives through innovative, high-quality technology products trusted by millions worldwide. About the Role We are seeking a results-driven Marketing Manager to lead marketing strategy and execution across India . Based in Bengaluru , you will be responsible for driving brand growth, local relevance, and consumer engagement through integrated campaigns, partnerships, and go-to-market excellence.This is a strategic, hands-on role with direct impact on brand visibility and commercial success in one of our most dynamic regions, with a special focus on e-commerce marketing for platforms such as Amazon, Flipkart, and emerging quick commerce channels. Key Responsibilities Develop and lead holistic 360° marketing strategies tailored to India, aligned with brand and commercial objectives Execute integrated marketing campaigns across digital, retail, PR, influencer, and experiential channels Lead local activations, partnerships, sponsorships, and events to build brand love and awareness Drive platform-specific strategies for Amazon, Flipkart, and quick commerce players (e.g., Blinkit, Zepto), including campaign planning, merchandising, and seasonal calendar alignment Collaborate with e-commerce teams to boost visibility and conversion on key platforms through content, deals, and performance marketing Manage the regional social media and digital content calendar in collaboration with agencies and global teams Partner with product and sales teams to launch new products with strong GTM strategies and market-specific messaging Own and manage marketing budgets, ensuring cost-effective execution and maximum ROI Monitor and analyze campaign performance, generating actionable insights and continuous optimization Act as the brand custodian for the portfolio in the region, ensuring consistency in tone, messaging, and customer experience Build and manage relationships with external agencies, vendors, and partners to deliver high-quality output on time Qualifications & Skills Bachelor’s degree in Marketing, Business, or related field; MBA is a plus 10+ years of experience in brand or marketing roles, ideally in consumer electronics or tech Proven success in developing and executing integrated campaigns across digital and offline channels Hands-on experience in managing marketing for Amazon, Flipkart, and/or quick commerce platforms Deep understanding of e-commerce growth levers: platform media, A+ content, ratings/reviews, merchandising, and seasonal calendar execution Strong analytical mindset with ability to use data to inform strategy and optimize performance Excellent cross-functional collaboration and stakeholder management skills Ability to thrive in a fast-paced, multicultural, and agile environment What We Offer Opportunity to lead marketing for globally recognized tech brands Exposure to regional and global leadership and cross-functional teams A dynamic, fast-paced, and collaborative work environment in Bengaluru Career growth and development in a high-impact role within a rapidly scaling organization If you're passionate about bringing innovative technology to life, building e-commerce momentum, and shaping brand stories that resonate across cultures, we'd love to hear from you.