Analyst - Master Data Document Verification

• Jr. Document Verification Associate

• Sr. Document Verification Analyst

Requirements:

• Must possess a bachelors degree
• 0-2 years of work experience in data entry, document verification, or related fields

• Good English communication skills (written and spoken) mandatory

• Basic proficiency in MS Office (Word and Excel)
• Ability to work under supervision and follow instructions
• Willingness to learn and adapt to team processes

Sr. Document Verification Analyst:

• Must possess a bachelors degree
• 3-5 years of work experience in document verification, data management, or related fields
• At least 1 year of experience mentoring or guiding junior team members

• Good English communication skills (written and spoken) mandatory

• Proven ability to meet SLA and KPI targets
• Flexibility to adapt to varying work schedules

Key Duties & Responsibilities:

• Perform assigned document verification tasks with high accuracy
• Upload, modify, and verify data on web portals
• Adhere to established policies, procedures, and SLA/KPI targets
• Participate in training sessions to learn verification processes and tools
• Escalate document discrepancies or issues to senior team members or Team Leader
• Maintain accurate records of processed documents
• Collaborate with team members to ensure smooth workflow
• Provide feedback on process improvements during team meetings
• Communicate effectively with team members and supervisors to report progress or issues
• Adhere to work schedules and demonstrate punctuality

Sr. Document Verification Analyst:

• Independently handle complex document verification tasks with high accuracy
• Review and validate data entries performed by Jr. Document Verification Associates
• Assist the Team Leader in task assignment and monitoring team performance
• Provide task-based training and mentorship to junior team members
• Identify and report discrepancies in document verification processes
• Contribute to developing and refining verification processes and policies
• Prepare and share daily/weekly performance reports with the Team Leader
• Handle escalated email-based inquiries and resolve issues efficiently
• Communicate effectively to share insights and best practices in team meetings
• Monitor adherence to SLA and KPI metrics and suggest improvements
• Foster a collaborative and innovative team environment
• Support the Team Leader during peak workloads or training periods

Required Skills:

• Basic experience or familiarity with web portals for data uploading and verification
• Proficiency in MS Office (Word and Excel)

• Good written and spoken English communication skills

• Basic computer literacy and ability to navigate online platforms
• Strong attention to detail and accuracy
• Ability to work in a team environment and communicate effectively
• Time management skills to meet deadlines
• Flexibility to adapt to work schedules supporting global teams

Sr. Document Verification Analyst:

• 3+ years of experience working on web portals for data uploading, modification, and verification
• Advanced proficiency in MS Office (Word and Excel)

• Good written and spoken English communication skills

• Strong knowledge of online platforms, email systems, and computer operations
• Leadership and mentoring skills to guide junior team members
• Problem-solving and analytical skills for verification challenges
• Ability to prioritize tasks, manage time effectively, and handle multiple assignments
• Attention to detail and commitment to high-quality standards
• Flexibility to adapt to changing schedules and global team requirements

Shared Attributes:

• Mandatory good English communication skills

  to ensure clear interaction with team members, supervisors, and global stakeholders
• Proficiency in working on web portals and online platforms for document verification tasks
• Flexibility with work timings to support global team requirements
• Report to the Team Leader Document Verification and contribute to achieving team SLA and KPI targets
• Commitment to maintaining high-quality standards and fostering a collaborative team environment