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2.0 - 5.0 years
4 - 6 Lacs
Pune
Work from Office
Role Designation MIS Analyst Position Summary Able to effectively analyze and report on all aspects of day-to-day operations Ability to download, collate, analyze, pull up trends and highlight key performance metrics. Reports have to be daily, weekly, monthly and quarterly Detailed reporting with sub-metric drill downs and also summary dashboards have to be published Trend analysis to be done and data for various time periods readily available Reports to be generated and published at specific and pre-determined times and days Required skill set Minimum experience of 2 years with 12-18 months of relevant experience in similar role Working knowledge of multi-user computer systems, applications, and equipment along with work force management tools and techniques Excellent knowledge of MS Office Good written and verbal communication skills, including experience communicating technical information to non-technical staff Good analytical and communication skills Experience in usage of reporting tools like Avaya/Cisco Job duties and responsibilities RCAs on daily, weekly, monthly and quarterly basis Data preservation in an appropriate and easily accessible format Report generation as agreed with the clients and operations Create governance around timelines for report generation and publication and adhere them Education and other requirement Graduate Willingness to work in rotational shifts # KINDLY MAIL YOUR RESUME ONLY IF YOU MAY JOIN WITH A NOTICE PERIOD OF 30 DAYS WITH YOU EXISITING CO OR YOU ARE AN IMMEDIATE JOINER . MAIL CV WITH SUBJECT AS -- MIS - PUNE NO PLACEMENT CHARGES
Posted 4 days ago
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