5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As an experienced and proactive Change Manager, you will lead and oversee the change management process in a dynamic, large-scale high-tech enterprise. Your responsibilities will include managing and improving the global change management process, driving the Change Advisory Board (CAB), and ensuring smooth implementation of changes with minimal impact on business operations. You will be responsible for managing the end-to-end change management process, ensuring all changes are assessed, authorized, and implemented with minimal risk. Establishing and maintaining change management policies and ensuring adherence to best practices across the organization will also be part of your role. Additionally, you will act as a central point of contact for change-related issues and escalations. Driving and leading global Change Advisory Board (CAB) meetings to review, assess, and authorize changes will be crucial. You will ensure all necessary input is captured, and CAB participants represent all relevant teams/IT domains. Providing regular reports and dashboards on the status and effectiveness of the CAB and associated changes will also be expected. Continuous evaluation and improvement of the change management process with the Change Management Process Owner to increase efficiency, minimize risk, and align with business needs will be a key responsibility. You will collaborate with key stakeholders to identify gaps in the current process and drive improvements. Leading the deployment and adoption of process improvements, tools, and automation across global teams will also be part of your role. You will partner with operations, project, and business teams to ensure change requirements and impacts are well understood. Providing regular training and guidance to teams on change management processes and best practices will be essential. Maintaining proactive communication with leadership and stakeholders about high-impact changes, risks, and mitigation plans will also be expected. As a qualified candidate, you should have proven experience (5+ years) in change management within a large-scale high-tech or enterprise environment. An in-depth understanding of ITIL/ITSM frameworks, particularly the change management process, is required. Strong leadership experience, exceptional analytical and problem-solving skills, familiarity with ITSM tools, and excellent communication and stakeholder management skills are essential. If you are a motivated change management expert looking to drive process excellence and lead impactful changes across a global organization, we invite you to join our team!,

Posted 4 days ago

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