2 Acma Jobs

Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provide sfirst line remote and onsite technical support to clients. Provides first line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communicate skills, both verbal and written Ability to plan activities and projects well in advance, and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc. Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc. Collaboration certifications such as - Valid CCNA Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; and Webex Calling certification advantageous. Required Experience: Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony. Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Collaboration technologies. Entry level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.). Entry level understanding of Network routing and switching.

Drive implementation and operations of Astellas EPM systems to support global planning for Astellas. Maintain financial operation of EPM systems and ensure that data is consistent with other systems BPC, SAP. The position is also responsible to implement new or enhancement in planning systems, drive consistency across divisions and provide solutions to planning requirements. Responsibilities: Responsibility for financial planning system and day to day operation Facilitate and drive a globally consistent end-to-end system process execution with defined roles, responsibilities, outputs and expectations Works with IS, GBS, Finance Business Partners and COE process, delivery and reporting teams to implement and operate financial planning system Cross functional collaboration with FBPs and COE towers to translate requirements into functional requirements and use cases Accountable for financial controls for financial planning system Align financial planning systems operations with enterprise planning requirements Collaborate with operational teams across Astellas to integrate operational and financial planning Support on legacy financial planning systems migration of businesses and activities to Astellas latest EPM system Provide BAU support for post production of EPM models Provide hands-on training to end users to facilitate adoption of the EPM system or enhancements to existing EPM models. Drive standardization and efficiency through process improvements and projects Location(s) Bengaluru, India Requirements Required Qualifications: Undergraduate degree(or international equivalent) with emphasis in Finance or Accounting or Computer Science(or related data analysis degree) 10+ years of financial analysis and / or accounting experience, in a multi-national, multi-currency environment Minimum of 5+ years analysis and systems experience, preferably in the pharmaceutical industry and 3+ years financial modelling experience 3+ years experience managing and coaching staff including vendor resources Pharma Finance experience a plus Poise, confidence, adaptability and effective influencing skills needed for interacting with Astellas leaders in challenging situations Recent experience and demonstrated aptitude leveraging enterprise-grade data / reporting systems Demonstrated initiative and creativity in pioneering new approaches and ways of working Effective interpersonal skills and with ability to operate among diverse cultures Strong teamwork and partner behaviours Well-developed written and oral communication skills in English History of developing high achieving staff Working knowledge of various statistical modelling techniques and their application within complex analytical projects, e.g., regression modelling, ROI, portfolio attrition. Preferred Qualifications: CPA, CA, CMA, CIMA, CGMA, ACMA or international equivalent MBA in Finance Experience successfully working in a geographically distributed team Experience supporting pharma in a finance or planning role strongly preferred Experience with systems like Anaplan, SAP, SAC, Tableau, Qlik and BPC a plus Experience improving financial planning and reporting activities. At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas Responsible Flexibility Guidelines.