Account Manager

This is not a Finance Related job post

About the Company: AiQ Brand Quotient Brand of InnoServ Group, established in 2017, is a growing entity with 160+ employees across the group
Right from defining organizational culture for conglomerates like Aditya Birla Group and FMCGs like Colgate Palmolive, LOral C Marico; we are helping attract potential top talent for unicorns C start-ups like Car Dekho, Dream11 C Khatabook while leading them with solutions to stay competitive
Accelerating growth through attracting and maintaining the right talent remains our focus at MNCs like Hafele and Medtronic, to name a few active client lists
(www
cobuzz
co
in) Along with CoBuzz, InnoServ Group has been able to achieve success with the other focused vertical brand; InnoServ Digital and FMA Digital as well as penetrating into the Automobile, Education, Healthcare, Real Estate and Corporate sectors (www
innoserv
group)
About the Role: The Account Manager is the link between the client and the entire agency team
Along with their team the account manager acts as both the salesperson for the agency and as the client's representative within the agency
The Account Manager also leads the agency's ideas presentation, ensuring the ideas remain faithful to the brief
The most important task in account management is to design the brief; a well targeted brief can be the making of a great campaign

Responsibilities:
Communicating with clients to understand their needs and explain product value

Building relationships with clients based on trust and respect

Collaborating with internal departments to facilitate client need fulfilment

Responsible for execution and timely delivery of all client projects / tasks

Plan the quarterly planners, monthly calendars and present the same to the client for approvals

Responsible for creating Monthly Reports, analyzing them from a business point of view and taking actions as per the need of the next month

Responsible for completing the entire agreed monthly SOW, tracking SOW and maintaining the work balance for an account

Monthly Client Meetings to review last month's performance, challenges, discussion on report and further road map with planned strategies

Leverage knowledge of industry trends, client challenges and analyzing data to develop and deliver compelling value propositions

Lookout for up-sell opportunities in the account

Look out for up-sell of other services / offerings of ISPL

Introducing and getting additional sales on suggesting new services for additional billing opportunities

Qualifications:
The candidate should possess a minimum of 3+ years of experience in managing key accounts in an agency and Social Media marketing

Experience in managing clients

Expertise of competence on social media management

Any person coming from a background of communication studies would be preferred

Experience including but not limited to Facebook, LinkedIn, Google+, Google Communities, Twitter, Flickr, YouTube, Pinterest, and more

Knowledge of social media and analytics software (Hoot suite, Raven Tools, Google Analytics, Facebook Insights, etc
)

Working knowledge of social media paid advertising campaigns including Facebook, LinkedIn, Instagram and Twitter

Pay range and compensation package: Salary: As per industry norms

We are hiring for onsite currently