12 Account Director Jobs

Role: Senior Account Manager Location: Mumbai, India About the role: OLIVER is a rapidly expanding creative services agency with a twist - we provide our clients with bespoke dedicated agencies that operate from within their offices. We are building a team of individuals who have the ability and confidence to learn on the job and help the client transform their marketing capabilities. The Senior Account Manager is responsible for running the day-to-day operations in the studio. You are responsible for liaising with the Clients and internal teams to ensure the on-time, on-brief delivery of high- quality digital projects. As the Senior Account Manager, you will be leading project delivery, from ideation to execution, for a number of brands, working with multiple internal and external teams. You will support business growth by ensuring that projects are delivered on-time, within budget and to the highest quality standards. You will also work closely with the Account Director and Business Director to ensure that the Clients are happy, and to look for up-selling opportunities. What you will be doing: Responsible for the day-to-day execution of accounts, from an operational, output, Client, and team management perspective Accountable for the delivery of the growth and achievement of growth targets Accountable for receiving positive Client feedback for all projects delivered Manage and develop positive Client relationships Manage and develop junior team members. What you need to be great in this role: 5 years of experience from outside of the studio Minimum 2 years of experience in Account Management level Experience of managing multiple teams and skill sets Evidence of growth Record of re-signing accounts Self-motivated, working with little supervision Collaborative team player, open minded and non-political Proven ability to communicate and liaise with junior to senior-levels in the business Discrete about all confidential and personal information Driven, proactive, helpful, and an enthusiastic team player Financial rigor and business acumen Quality of being extremely thorough and accurate Demonstrable leadership abilities Passion for and inquisitive about AI and new technologies Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical Req ID: 13776 #LI-SP1 #LI-Onsite Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Manages and/or provides dedicated account management support to a complex portfolio of national accounts. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals across all Marriott lodging brands in the market. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving national account sales for all properties. Leverages Marriott s products and services as a team member within their assigned account portfolio. Responsible for increasing Marriott s preference, loyalty and profitable share within assigned national accounts and contribute to overall National Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned national accounts to generate and maximize business. May lead and direct a specific sales team in the processes of strategic account management and team-based sales. CANDIDATE PROFILE Education and Experience Required : Minimum of 10 years of relevant sales and marketing experience. Preferred : Relevant university or college qualification or degree. Total Account Management experience. Hospitality sales experience. English language, written and spoken. Local language, written and spoken. CORE WORK ACTIVITIES The role of the Account Director, National Sales is to support the National Sales Team vision and mission by executing transactional sales excellence. Sales and Account Management Develops and implements the overall account strategy for assigned accounts. Execute sales strategy to achieve account goals. Retains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives. Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business. Maintains current business accounts for new business within accounts. Qualify potential accounts and re-qualifies existing accounts with accuracy. Articulates the financial benefits of a proposal as it pertains to the customer s business objectives. Collects and analyzes key information about the customer s business and/or operation. Counsels internal stakeholders on optimal negotiating stance. Demonstrates benefits of total account management and team-based sales. Demonstrates working knowledge of legal issues within industry. Develops opportunity sales plan with actionable steps to attain revenue goals. Identifies key purchase points and decision-makers that influence the buy decision. Maintains account information in SFA to ensure accurate and up-to-date account reporting of leads. Qualifies each business opportunity and recommend Marriott products that match both the customer needs as well as the hotel s business needs. Suggest positive alternatives whenever necessary. Leverages appropriate sales and property Leadership to ensure account saturation, pull-through of account strategies and selling solutions at the local property level. Supports data gathering, reporting & tracking functions. Understands traditional industry processes (pricing, RFPs, proposals, etc) Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to Marriott International. Revenue Generation Relates customer needs to product capabilities. Routinely quantifies the business impact to both the customer and Marriott. Works with Revenue Management to support account strategy in-market. Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings, including sales calls, entertainment, familiarization ( fam ) trips, trade shows, etc. Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats. Value Creation Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction. Delivers on commitments to customers. Delivers value-added products and services to create long term customer loyalty. Focuses on two-way communication to ensure win-win relationship is maintained. Serves as the account s local service guarantee by ensuring that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the customers 100% satisfaction. Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. Act as the customer s advocate through understanding account needs and opportunities. Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership). Resolve guest issues that arise in the sales process effectively and brings issues to the attention of property leadership, as appropriate. Positions self as Subject Matter Expert in terms of customer or account activity, business segment activity or market/region activity. Uses knowledge of Marriott s operations, its markets and competitors to promote dialogue and enrich customer interactions. Market Integration & Team Participation Ensures account sales strategies are communicated, implemented and updated as market conditions fluctuate. Facilitates educational opportunities that enhance credibility and integration between the National Sales Team and internal stakeholders. Identifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization. Participates with account team in market pull-through activity. Other Performs other duties as assigned to meet business needs. .

Job Summary : As a Business Manager, you will lead the overall service delivery of the recruitment team and work closely with the Account Director to measure KPIs and build strong stakeholder relationships. Awareness of the latest trends and sharing knowledge with the wider Allegis Global Solutions RPO community is critical in ensuring we add value to our clients at all times. Reporting to the Associate Director / Account Director you will assist in driving best practices across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction. Your duties may include, but are not limited to: Having Experience in Bulk Hiring - Risk, Ops Communicating the process and benefits of the solution to key stakeholders, including changes in process, new initiatives/ projects and additional service offerings. Analyzing and communicating recruitment trends, results and insights (business unit, client and external market) to drive future recruitment activity, improve compliance and reduce risk. Monitoring the delivery of recruitment services in accordance with the AGS Way , ensuring seamless delivery between the onsite and offshore resources. Ensuring the team is fully briefed on the contractual recruitment delivery process to include in- scope activities, SLAs, mandatory recruitment activity stages and team responsibilities. Developing an effective Talent Pool framework for all Business units to include: job segmentation, defined sourcing strategies, and an articulated engagement plan per role type. Managing relationships with third party service providers as assigned. Representing the client brand in the market to attract and retain talent, developing a reputation of recruitment best practice/employer of choice. Monitoring service delivery against contractual terms and manage out of scope service requests and provide support for proposal management where appropriate. Recruiting, inducting and training new team members where and when required. Ensuring effective performance optimization of all team members, ensuring all KPIs are set, appropriate development plans are devised and mentoring is provided, as required.

Key Responsibilities : Project Success Ratio : Ensure that the PPC projects meet client CPL/CPA expectations, monitor and report monthly success rates, and submit performance reports to the PPC Team Lead. CostMetrics Adherence : Ensure CPC, CPL, and CPA metrics meet client commitments, keep deviations within 20%, and report discrepancies and corrective actions to the team lead and stakeholders. CampaignOptimization and Hygiene Process Compliance : Perform optimization and hygiene checks before launching campaigns, adhere to established processes, and document and report steps and results to the team lead and Account Director. Project Management : Execute Projects, with high-priority ones assigned to the Senior PPC Executive, ensuring all projects meet deadlines and performance goals while providing regular updates to the team lead and account director. Performance Analysis and reporting : Analyze campaign performance using analytics tools to track key metrics like CTR, CPC, and ROAS, and submit monthly performance summaries to management on time. Collaboration and Communication : Collaborate with marketing teams to align PPC campaigns with overall strategies and address client concerns to maintain high satisfaction. TrendAnalysis and Adaptation : Stay current with PPC and digital marketing trends, adapt strategies based on industry insights, incorporate one new trend each quarter, and report on its e ectiveness. Experience : 2+yearsin PPC management with a proven track record of optimizing high-performing campaigns across multiple platforms and implementing strategic improvements. Skills : Expertise in managing and optimizing PPC campaigns across multiple platforms. Advancedanalytical skills for interpreting data and improving ROI. Proficient in budget management and maximizing PPC investment. Ability to craft compelling ad copy and creative assets. Strongleadership in collaborating with cross-functional teams. Skilled in advanced A/B testing, bidding strategies, and campaign optimization. Requirements Additional Requirements: Adaptswiftly to evolving PPC strategies and proactively resolve issues. Manageclient and team relationships to ensure smooth collaboration. Usecreative thinking to develop and execute impactful PPC strategies. Overseecampaign performance and guide the team to achieve strategic goals. Promoteteamwork and ensure e ective coordination across functions

Key Responsibilities : Project Success Rate : Ensure that PPC teams projects meet client expectations for Cost Per Lead (CPL) or Cost Per Acquisition (CPA), and monitor, report, and document the success rate and client satisfaction for each project monthly Cost Metrics Adherence : Ensure all CPC, CPL, and CPA metrics meet the committed targets promised to clients, and ensure timely report of any discrepancies and corrective actions to the team lead and relevant stakeholders. Campaign Optimization and Hygiene Process Compliance : Perform optimization and hygiene checks before launching campaigns, adhering to manager-set processes, and ensure compliance with audits, reporting outcomes to the team lead and Account Director. Project Management : The FH and TL will assign projects, with the PPC ATL handling more than six. Senior PPC executives will manage high-target projects. Ensure all projects meet deadlines and goals, and regularly update the team lead and account director. Performance Analysis and Reporting : Utilize analytics tools to analyze campaign performance and track key metrics like CTR, CPC, and ROAS. Trend Analysis and Adaptation : Stay current with PPC trends, adapt strategies based on insights, and implement one new trend or practice and report its impact. Mentorship to new team members : Mentor new team members by training them in their roles, addressing their queries, and assisting their integration into the company culture. Requirements Requirements : Experience : 4+ years in PPC , including 1 year in a leadership or mentoring role, with a strong track record in campaign optimization and team support. Skills : Proficient in managing and optimizing pay-per-click campaigns across various platforms (Google Ads, Bing Ads, social media) to achieve performance goals. Strong ability to analyze campaign data, interpret metrics, and generate actionable insights to improve ROI and drive strategic decisions. Skilled in allocating and managing PPC budgets effectively to maximize return on investment while adhering to financial constraints. Expertise in crafting compelling ad copy and creative assets that drive engagement and conversions, while adhering to best practices and platform guidelines. Proven ability to lead and collaborate with cross-functional teams, including designers, content creators, and other PPC specialists, to ensure cohesive campaign execution. Adept at conducting A/B testing, adjusting bidding strategies, and implementing optimization techniques to enhance campaign performance and meet KPIs.

Job Summary : As a Business Manager, you will lead the overall service delivery of the recruitment team and work closely with the Account Director to measure KPIs and build strong stakeholder relationships. Awareness of the latest trends and sharing knowledge with the wider Allegis Global Solutions RPO community is critical in ensuring we add value to our clients at all times. Reporting to the Associate Director / Account Director you will assist in driving best practices across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction. Your duties may include, but are not limited to: Communicating the process and benefits of the solution to key stakeholders, including changes in process, new initiatives/ projects and additional service offerings. Analyzing and communicating recruitment trends, results and insights (business unit, client and external market) to drive future recruitment activity, improve compliance and reduce risk. Monitoring the delivery of recruitment services in accordance with the AGS Way , ensuring seamless delivery between the onsite and offshore resources. Ensuring the team is fully briefed on the contractual recruitment delivery process to include in- scope activities, SLAs, mandatory recruitment activity stages and team responsibilities. Developing an effective Talent Pool framework for all Business units to include: job segmentation, defined sourcing strategies, and an articulated engagement plan per role type. Managing relationships with third party service providers as assigned. Representing the client brand in the market to attract and retain talent, developing a reputation of recruitment best practice/employer of choice. Monitoring service delivery against contractual terms and manage out of scope service requests and provide support for proposal management where appropriate. Recruiting, inducting and training new team members where and when required. Ensuring effective performance optimization of all team members, ensuring all KPIs are set, appropriate development plans are devised and mentoring is provided, as required.

Role: Account Director Location: Mumbai, India About the role: Working in true collaboration with our client, we have one goal in mind: to be the leading agency partner for the development of stunning and effective needs-based content and digital media campaigns to be the core craft and digital partner powering global and regional creative excellence, achieved by elevating our people, expertise and culture to deliver shared success This is a great opportunity for a level headed , strategic thinker, who has gravitas with a client and would like to play a big part in defining and advancing a positive and highly productive design culture for OLIVER. The Account Director is the client s partner to bounce things around with and to own the relationship, and they are the agency leader to be responsible for projects, the team resource required and the work to be delivered . They think ahead, spotting problems before they occur, managing client and internal expectations, support their team both managing up and down, and contingency planning as they go. They develop close relationships and a sense of partnership with their clients and foster trust based on their ability to deliver. This trust enables them to develop, nurture and protect the best work possible through the client process. Internally they have strong relationships with all team members and a thorough understanding of how to lead their team to create great work and help problem solve when it s needed. They work in partnership with both Strategy and Creative , a nd are fluent in the strategic debates regarding their brands. They are passionate about our creative product and know what best in class looks like both in terms of creativity and results. What you will be doing: Ability to manage a project with the client from beginning to end To provide leadership and expertise to the onsite creative team at Unilever Identify the best resource within your team to deliver the brief. Schedule and manage team priorities and deadlines across client projects Championing a lasting and strategic partnership that cultivates a client experience to engage and delight Financial accountability. Stellar project management, fully responsible for financ ial management regarding jobs/accounts including forecasting . Process Development and f ulfilment - maintaining ongoing communications, both internal and external, to keep processes and resources streamlined Brand guardianship Presenting your work internally and to clients and manage workloads within agreed timings. Resource Management - Working alongside the Creative Director to ensure you have the right people at the right time to deliver to client/ project needs What you need to be great in this role: Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. Passion for deep-diving into a client s business to get under the skin of it and fully understand their brands, products, and ways of working The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity. A strong understanding and experience of working with end to end digital creative solutions ; particularly across Social Media , eCommerce and Social Commerce Knowledge of account management , project management and invoicing. Highly creative with the ability to generate ideas and practically contribute to studio output. Ambition to push for the best and create award-winning work Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. E xperience working with major FMCG clients , as well as beauty or cosmetic brands a huge bonus Embodies the can-do attitude and is seen as a constant positive force on the team Passion for and inquisitive about AI and new technologies Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

Responsible for activation, retention, minimizing risk and maximizing revenue opportunities for growth of assigned client mix Strategize & plan day to day production tasks (campaign set up, launch, tracking & optimization) Cultivate and grow relationships with a regional client portfolio, including key decision makers, through opportunity identification, strategic client relationship management, and up-sell/cross-sell initiatives Identifies trends in data to drive optimization strategies Manages campaign calendar, performance & strategic business reviews and contractual discussions with clients Primary point of contact for clients and internal teams on all aspects and channels of the Ad Cloud, and on the wider programmatic industry including competitive landscape and positioning Understand, evangelize and apply Ad Cloud sales plays and use cases, especially related to Adobe Analytics and Adobe Audience Manager; Support integration efforts where applicable Work with regional Account Director to develop efficient resource allocation plans Accountable for meeting/exceeding client needs, issues management and resolution, and escalation Able to independently drive medium to large projects/initiatives from inception through completion Works with the Account/Campaign Managers, Trading Analysts, and other cross functional support to execute day to day production tasks (campaign set up, QA, launch, tracking & optimization), adhering to agreed upon SLAs In some cases, responsible for end-to-end orchestration of unique third-party publisher and data executions Interacts with clients and sales on a regular basis to provide updates on campaign performance and overall customer health Orchestrate customer workplans, campaign calendars, trafficking assets and client approval process as needed

Manages and/or provides dedicated account management support to a complex portfolio of national accounts. Builds and maintains business relationships with key buyers by applying the principles of strategic account management to achieve account market share goals across all Marriott lodging brands in the market. Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving national account salesfor all properties. Leverages Marriott s products and services as a team member within their assigned account portfolio. Responsible for increasing Marriott s preference, loyalty and profitable share within assigned national accounts and contribute to overall National Sales Team success through the direct sales efforts of revenue generation and value creation. Executes the overall account strategy for assigned national accounts to generate and maximize business. May lead and direct a specific sales team in the processes of strategic accountmanagement and team-based sales. CANDIDATE PROFILE Education and Experience Required : Minimum of 10 years of relevant sales and marketing experience. Preferred : Relevant university or college qualification or degree. Total Account Management experience. Hospitality sales experience. English language, written and spoken. Local language, written and spoken. CORE WORK ACTIVITIES The role of the Account Director, National Sales is to support the National Sales Team vision and mission by executing transactional sales excellence. Sales and Account Management Develops and implements the overall account strategy for assigned accounts. Execute sales strategy to achieve account goals. Retains, expands and grows account revenue of assigned accounts through total account penetration, margin management, and implementation of sales and marketing initiatives. Penetrates assigned accounts for group and transient, as well as exploring opportunities for extended stay and catering sales business. Maintains current business accounts for new business within accounts. Qualify potential accounts and re-qualifies existing accounts with accuracy. Articulates the financial benefits of a proposal as it pertains to the customer s business objectives. Collects and analyzes key information about the customer s business and/or operation. Counsels internal stakeholders on optimal negotiating stance. Demonstrates benefits of total account management and team-based sales. Demonstrates working knowledge of legal issues within industry. Develops opportunity sales plan with actionable steps to attain revenue goals. Identifies key purchase points and decision-makers that influence the buy decision. Maintains account information in SFA to ensure accurate and up-to-date account reporting of leads. Qualifies each business opportunity and recommend Marriott products that match both the customer needs as well as the hotel s business needs. Suggest positive alternatives whenever necessary. Leverages appropriate sales and property Leadership to ensure account saturation, pull-through of account strategies and selling solutions at the local property level. Supports data gathering, reporting & tracking functions. Understands traditional industry processes (pricing, RFPs, proposals, etc) Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building an Account and loyalty to Marriott International. Revenue Generation Relates customer needs to product capabilities. Routinely quantifies the business impact to both the customer and Marriott. Works with Revenue Management to support account strategy in-market. Builds and strengthens accounts with existing and new customers, industry organizations and brand network to enable future bookings, including sales calls, entertainment, familiarization ( fam ) trips, trade shows, etc. Pursues initiatives to capitalize on strengths and market opportunities, and to counter competitive threats. Value Creation Anticipates and quickly seizes opportunities not obvious to others to build customer satisfaction. Delivers on commitments to customers. Delivers value-added products and services to create long term customer loyalty. Focuses on two-way communication to ensure win-win relationship is maintained. Serves as the account s local service guarantee by ensuring that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the customers 100% satisfaction. Understands the overall market dynamics - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell to assigned accounts. Act as the customer s advocate through understanding account needs and opportunities. Identify emerging business opportunities and risks within assigned accounts and provide feedback to key stakeholders (i.e. property Leadership). Resolve guest issues that arise in the sales process effectively and brings issues to the attention of property leadership, as appropriate. Positions self as Subject Matter Expert in terms of customer or account activity, business segment activity or market/region activity. Uses knowledge of Marriott s operations, its markets and competitors to promote dialogue and enrich customer interactions. Market Integration & Team Participation Ensures account sales strategies are communicated, implemented and updated as market conditions fluctuate. Facilitates educational opportunities that enhance credibility and integration between the National Sales Team and internal stakeholders. Identifies and cultivate relationships with key colleagues and stakeholders in other parts of the organization Participates with account team in market pull-through activity. Other Performs other duties as assigned to meet business needs. .

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. India Procurement Manager Work Dynamics (Client Account) ROLE AND RESPONSIBILITIES OVERALL ROLE The Procurement Manager will oversee and manage all Account associated procurement strategy and implementation on a global banking client s India portfolio. The role will ensure that country teams follow established processes for planning, budgeting, obtaining all required approvals to execute procurement needs on behalf of the client. MAJOR RESPONSIBILITIES Manage all account vendor contracts for various services like manpower, technical AMC, consumables, facility services, etc Source the right vendor partner to meet JLL and Client s strategic objectives, including, Operational, Sustainability and Health Safety requirements Manage implement the Account s saving initiatives to meet annual Saving Glidepaths. Drafting requirements for bidding and conduct various sourcing references including requests for information, proposals and quotations. Draw up contracts and find opportunities to drive costs down and ensure all existing and new contracts are on an outcome based model Handle the development, implementation and maintenance of purchase orders and benchmark reports Carry out scheduled audits to ensure that both contract and insurance requirements are met Take part in growing the business by actively participating in tender/pricing activities Monitor vendors who can deliver on time and live up to our quality standards at the right price Build strong and lasting relationships with the suppliers and keep track of their performance to make sure that we partner with only the best ones Monitor the vendor management programmes - TPO compliance, vendor evaluations, vendor registration, insurance coverage, etc Manage the procurement team, lead and guide them on all procurement aspects. Conduct yearly goal settings, performance reviews and control attrition. CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Bachelor degree in Business Administration, Real Estate, Facility Management, Supply Chain Management or a related discipline A minimum of 10 years of strategic sourcing experience and at least 3 years experience managing a procurement team within a change environment Past experience in banking, projects or facilities management industry is a plus Be competent and goal-driven Demonstrated track record in successfully managing multiple projects and delivering project objectives in a timely manner Management experience in integrated outsourcing and supply chain management and procurement with the ability to accomplish results through vendor management Practical knowledge of facilities management, maintenance operations and engineering and risk management and capable of changing them to meet new and evolving needs will be highly regarded Efficient with productivity software, including Microsoft Outlook, Word, Excel, Project, and SharePoint Previous experience working with cross-functional teams. Exceptional communication skills; ability to support cross-functional teams through influence, advice, and modeled behavior versus micromanagement; excellent interpersonal skills; calm under pressure Proven self-starter with strong organizational skills. Critical Competencies for Success Client Focus Relationship Management Ease of interaction with a wide range and wide level of client staff Has a customer-oriented attitude Demonstrates proactive professional approach to program delivery Project Management Organizational Skills Excellent planning organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving Strategic Thinking Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Strong communicator - Excellent presentation skills and possesses strong verbal written communication skills (English); also an active listener Passion for quality - has an eye for detail to make sure the best delivery of services Self-motivated; confident energetic Ability to effectively deal with stressful situations Flexible - able to adapt to rapidly changing situations Strongly goal-oriented - able to focus on meeting all performance targets Is a team player - able to cooperate and work well with others to meet targets Proven ability to initiate and follow through with improvement initiatives Exhibits honesty trustworthiness Open to new ideas willing to challenge status quo KEY STAKEHOLDERS City Leads, Engineering Leads Client Leads REPORTING TO India Account Director Location: On-site -Mumbai, MH Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

At Kulfi Collective, we are a diverse team of storytellers, technologists, and cultural enthusiasts who believe in the power of content to shape minds and inspire change. We are on a mission to create original and branded content that resonates with Gen Y and Gen Z audiences, merging authentic narratives with cutting-edge digital experiences. What are we looking for Account Lead/ Sr. Account Lead Reporting to: Account Director Company: Kulfi Collective Location: Mumbai About the role At Kulfi Collective, we are on a mission to make the world (wide web) a brighter place, one incredible story at a time.. We are looking for an Account Lead who shares our passion for shaping culture by combining talent, tech and data and building strong partnerships with some of the most progressive brands and platforms globally. An Account Lead will be responsible to lead and manage our client relationships, drive growth, and ensure the delivery of high-quality work. A day in the life of an Account Lead Understand Kulfis revenue and profitability model and ensure work is completed within given budgets, timelines and at the highest quality Manage the revenue and forecast for the allotted brands. Assist Account Directors in pitching for new business opportunities and driving growth on assigned brands to convert them to mega brands Responsible for managing and maintaining a cohesive and successful partnership between brands and relevant cross-functional teams/departments that are involved with the client Managing the projects, developing account management strategies and providing strategic recommendations to drive growth and achieve revenue targets. Have a comprehensive understanding of clients business and have a thorough understanding of industry business trends. Be alert to changes in clients marketplace. Have in-depth knowledge of what s going on in the marketplace to offer solutions to clients Variablizing (building an external team) for projects as and when required Own the brand. Own and communicate regularly with the client and the extended internal/external team Foster a culture of innovation, excellence, and continuous improvement Qualities and skill sets we would like for you to showcase 3-5 years of experience in client servicing and account management. Proven track record of building strong relationships with clients and brands, and delivering exceptional results. Good understanding of end to end production which includes budgeting for projects. Excellent strategic thinking and problem-solving skills, with the ability to develop innovative solutions Strong workflow management and project management skills, with experience managing complex projects and teams Excellent team building and leadership skills, with the ability to motivate others Strong negotiation skills, with the ability to balance client needs with agency profitability Excellent written and verbal communication skills, with the ability to present complex ideas in a clear and concise manner More about Kulfi Collective We are committed to building an inclusive and diverse team at Kulfi Collective. We welcome candidates from all backgrounds, and strive to create a culture that values and respects diversity. Want to know more about Kulfi s incredible work, our culture, the benefits we offer, our journey and everything in between Here is everything you need to know.

As an Account Director, you will lead multiple brand mandates with a strong focus on creativity, digital strategy, and social relevance. You ll be the strategic partner clients count on and the spark that lights up cross-functional teams. This is a key leadership position for someone who can think like a marketer and feel like a creator. Key Responsibilities Own and lead strategic planning and execution across key client accounts. Drive social-first, creatively compelling campaigns that deliver tangible brand impact. Serve as the primary point of contact for CXOs and senior client stakeholders. Collaborate with creative, content, performance, and media teams to deliver integrated solutions. Translate briefs into breakthrough ideas and ensure their seamless execution. Stay plugged into cultural, social, and digital trends to guide storytelling and platform relevance. Conduct quarterly business reviews, manage performance metrics, and report ROI to clients. Identify growth opportunities through upselling, cross-selling, and value-added initiatives. Mentor and inspire client servicing teams, nurturing a culture of ownership, creativity, and high performance. Maintain high client satisfaction through strategic insight and delivery excellence. What We re Looking For Experience: 10- 12 years in client-facing roles at integrated or digital marketing agencies. Education : Bachelor s degree . You Must Bring: A strong creative and social media sensibility you understand culture, content, and conversions. Deep understanding of both digital and traditional media ecosystems. Strategic thinking with the ability to translate client objectives into compelling campaigns. Leadership, mentoring, and team management experience. Excellent presentation and communication skills. Budget planning, forecasting, and business growth orientation.