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2.0 - 6.0 years
6 - 15 Lacs
Chennai
Work from Office
Job Title: WLAN Testing Engineer Location: Chennai Job Type: Full-time Experience: 2-6 Years Skills Required: Technologies with sound knowledge WLAN IEEE802.11 a/b/g/n/ac/ax Test experience with minimum of 2+ years Testing Experience Functional / Performance / IOT / Certification WLAN tests Protocols/Layers with good theoretical & practical knowledge Sound knowledge on Layer 1, 2, 3, IEEE802.11 a/b/g/n/ac/ax Knowledge on WPA2/WPA3, MU-MIMO, OFDMA, Beamforming, Roaming etc
Posted 4 hours ago
14.0 - 24.0 years
50 - 75 Lacs
Bengaluru
Hybrid
How You'll Help Us Connect the World: We are looking for talented software professional as Wi-Fi Architect for Wi-Fi engineering group in India. The candidate will be driving architecture, design and development of next-gen carrier-grade wireless access points that will enable carrier and enterprise customers to stay ahead of the exploding demand for high-bandwidth applications and services. Required Qualifications for Consideration: B.Tech/ M.Tech or Ph.D. in Networking or Wireless fields Prefer 15+ years of experience in embedded software development Must have strong Wi-Fi AP product knowledge with good understanding of Wi-Fi standards Must have hands on experience in architecture/design/development of advanced Wi-Fi features of WiFi6/6E/WiFi7 standards Must have good understanding of chip vendor firmware/target SDK and high-level architecture Must have architected/developed modules or in embedded RTOS and/or Linux kernel environment Should be able to work in a fast-paced environment Should be good mentor, capable building strong technical team focused innovation Must be eager to drive and push the boundaries of technology to achieve best in class solution
Posted 4 hours ago
2.0 - 7.0 years
5 - 8 Lacs
Vijayawada, Guntur, Amaravathi
Work from Office
Job description Job Summary We are seeking a highly skilled and certified Network Engineer with expertise in CCNA, CCNP, CWNA, and FortiGate technologies. The ideal candidate will be responsible for designing, implementing, managing, and troubleshooting complex network infrastructure to ensure seamless connectivity, security, and performance. This role demands a proactive professional with hands-on experience in both wired and wireless networks, advanced routing and switching, firewall administration, and network security. Designation: Network Engineer L3 / NOC Engineer Industry Type: Telecom / ISP Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Electronics/Telecommunication, Electrical Key Skills: WLC Cisco Routers, CCNA CCNP. CISCO WLC, Routing & Switching. Must have knowldge on: Work Experience required on the following fields. Cisco 1. Cisco switches 2. Cisco routers 3. Cisco WLC & Ruckus( Optional) 1. IEX switches 2. Ruckus SmartZone WLC or Zone Directory WLC Key Responsibilities Network Design & Implementation Design, configure, and maintain enterprise-level network infrastructures using Cisco (CCNA/CCNP) and FortiGate devices. Deploy and optimize wireless networks based on CWNA best practices and 802.11 standards. Develop and document network architecture diagrams and configurations. Network Administration Configure and manage Cisco routers, switches, VLANs, and FortiGate firewalls. Monitor and maintain wireless networks for optimal performance, coverage, and security. Set up and manage VPNs, firewalls, and security policies using FortiGate appliances. Troubleshooting & Support Diagnose and resolve network performance issues, connectivity problems, and security breaches. Perform advanced troubleshooting on network infrastructure, including wireless and wired connections. Provide Level 2/3 escalation support for network-related incidents. Security Management Implement and manage network security policies, including access controls, intrusion prevention, and endpoint security. Regularly update firmware, patches, and configurations to ensure compliance with industry standards. Conduct periodic network vulnerability assessments and risk mitigation. Documentation & Reporting Maintain detailed documentation of configurations, procedures, and network changes. Provide regular reports on network performance, uptime, and incidents. Required Skills & Qualifications Certifications: CCNA (Cisco Certified Network Associate) CCNP (Cisco Certified Network Professional) CWNA (Certified Wireless Network Administrator) FortiGate (Fortinet NSE Level 4 or equivalent) Technical Skills: Proficiency in routing protocols (OSPF, EIGRP, BGP) and switching concepts (STP, VLANs, Trunking). Knowledge of wireless networking fundamentals, RF principles, and 802.11 standards. Experience with Fortinet products, including FortiGate firewalls and FortiManager. Network monitoring tools (e.g., SolarWinds, PRTG, Wireshark). Understanding of IPSEC and SSL VPNs, NAT, ACLs, and QoS. Experience: 3 to 5 years of hands-on experience in network engineering roles. Experience in managing and troubleshooting enterprise-level networks. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Ability to work under pressure and manage multiple tasks simultaneously. Preferred Qualifications Experience with SD-WAN solutions. Knowledge of cloud networking (AWS, Azure) and hybrid environments. Familiarity with automation tools like Ansible or Python for network scripting. Work Environment Hybrid/On-site, with periodic travel to data centers or client locations. On-call availability for critical network incidents. This role is ideal for individuals passionate about networking technologies and eager to apply their certifications and expertise in a dynamic and challenging environment.
Posted 1 day ago
1.0 - 6.0 years
3 - 4 Lacs
Chennai
Work from Office
Hi All, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Engineer - Troubleshooting WIFI devices Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to client Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technical skills: Self-Motivated & Ability to Work Under Pressure Should have good comprehensibility and understandability of what customers want Should have critical thought process and decision-making capability with focus on accuracy Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies Customer centricity and eagerness to drive himself/herself for upgradation in knowledge. Ability to sell/Upsell Soft Skills: Should possess good English verbal skills Excellent logical reasoning Computer Proficiency: Basics understanding of Hardware and Software, Computer fundamentals, Internet and Networking fundamentals Diversity, Equality & Inclusion: Movate is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please note that we are a purely merit-based employer and have not authorized any agency or individual to collect money or request a security deposit to receive a job offer at CSS Corp We don't send job offers from email services like Gmail, Rediff mail, Yahoo mail, Hotmail, etc. We never request for fees for any purpose during or after the hiring process
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
Lucknow
Work from Office
Video Editor Job description Editing high-quality video content for various projects using Macs Final Cut Pro software Collaborating with the production team to understand project requirements and timelines Developing and implementing creative editing solutions to enhance visual storytelling Managing and mentoring junior editors to ensure consistency and quality Meeting deadlines and delivering projects on time Staying up-to-date with industry trends and software updates to continuously improve editing skills Proficient in using Macs Final Cut Pro software to: Import and organize footage Create and manage timelines Edit and trim clips Add transitions and effects Color grade and mix audio Export final projects in various formats Experience Minimum 2 years of experience is required. Qualification Bachelors (Preferred) Location Lucknow
Posted 1 week ago
4.0 - 9.0 years
1 - 6 Lacs
Bengaluru
Work from Office
Network Engineer with over 4+ years of Hands-on Experience in Network Cabling, Routers, Switches, Firewall Configuring Cisco WLC, Access points, and Aruba Access points Certifications such as CCNP and CCNA are highly preferred
Posted 1 week ago
1.0 - 2.0 years
2 - 4 Lacs
Kolkata, Solan
Work from Office
Networking Knowledge: Basic understanding of networking protocols (TCP/IP, DNS, DHCP, etc.), and hands-on experience with Cisco networking devices (). Familiarity with Cisco IOS and other network operating systems. network support or IT support
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Navi Mumbai, Mumbai (All Areas), MAHARASHTRA
Work from Office
Job Description: Note: If you are selected, you have to work in Airport. (Navi Mumbai/Mumbai). A Wireless LAN Controller (WLC) is a network device that centralizes the management of wireless access points (APs) in a wireless network - You have to work on WLC 1. Customer Support: Respond to customer inquiries and technical issues related to Wi-Fi connectivity, network performance, and related hardware or software problems. Provide timely and effective solutions to ensure customer satisfaction. 2. Troubleshooting : Diagnose and resolve complex Wi-Fi connectivity issues, signal problems, and other wireless network-related problems. Utilize troubleshooting tools and techniques to identify the root cause of problems and implement appropriate solutions. 3. Network Monitoring : Monitor Wi-Fi network performance and proactively identify potential issues or areas for improvement. Take necessary actions to optimize network performance and ensure high availability. 4. Device Configuration: Assist customers with configuring Wi-Fi devices, including routers, access points, and client devices (e.g., laptops, smartphones) to ensure seamless connectivity. 5. Escalation and Collaboration: Collaborate with Level 3 (L3) network engineers and other technical teams to escalate and resolve complex or widespread Wi-Fi issues. Provide detailed information and logs to facilitate troubleshooting. 6. Documentation: Document and maintain detailed records of support interactions, troubleshooting steps, and problem resolutions. Contribute to the knowledge base to enable self-help for common Wi-Fi issues. 7. Network Security: Assist in implementing and maintaining Wi-Fi security measures, including encryption protocols, authentication mechanisms, and intrusion prevention systems. 8. Firmware and Software Upgrades: Coordinate and assist with firmware or software upgrades for Wi-Fi devices to ensure they are running on the latest stable and secure versions. Qualifications: 1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. Relevant industry certifications, such as CCNA Wireless or CWNP certifications, may be preferred. 2. Experience: Prior experience in providing technical support for Wi-Fi networks and troubleshooting Wi-Fi-related issues is beneficial. 3. Technical Skills: Strong knowledge of Wi-Fi networking technologies, including 802.11a/b/g/n/ac/ax standards, Wi-Fi security protocols (WPA, WPA2, WPA3), and Wi-Fi device configurations. 4. Troubleshooting Skills: Proficiency in Wi-Fi troubleshooting methodologies and tools to diagnose and resolve connectivity and performance issues effectively. 5. Communication: Excellent communication and customer service skills to interact with end-users, customers, and team members professionally and empathetically. 6. Time Management: Ability to handle multiple support tickets and prioritize tasks to meet service level agreements (SLAs). 7. Adaptability: Willingness to learn and keep up-to-date with the latest developments in Wi-Fi technologies and protocols. Job Types: Full-time, Permanent Salary: Best In the Industry. Benefits: Health insurance Provident Fund Application Question(s): Candidate must have passport to get selected, since we work in airports for verification purpose in the airport, passport is mandatory. State whether you have passport or not, if yes mention date of attaining your passport. Candidates with lesser notice period of 15 - 20 days are preferred, mention about your notice period days. Experience: total work: 1 year (Required) Work Location: In person
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Ahmedabad, Jaipur, Thiruvananthapuram
Work from Office
Job Description: Note: If you are selected, you have to work in Airport. (Navi Mumbai/Mumbai). A Wireless LAN Controller (WLC) is a network device that centralizes the management of wireless access points (APs) in a wireless network - You have to work on WLC 1. Customer Support: Respond to customer inquiries and technical issues related to Wi-Fi connectivity, network performance, and related hardware or software problems. Provide timely and effective solutions to ensure customer satisfaction. 2. Troubleshooting : Diagnose and resolve complex Wi-Fi connectivity issues, signal problems, and other wireless network-related problems. Utilize troubleshooting tools and techniques to identify the root cause of problems and implement appropriate solutions. 3. Network Monitoring : Monitor Wi-Fi network performance and proactively identify potential issues or areas for improvement. Take necessary actions to optimize network performance and ensure high availability. 4. Device Configuration: Assist customers with configuring Wi-Fi devices, including routers, access points, and client devices (e.g., laptops, smartphones) to ensure seamless connectivity. 5. Escalation and Collaboration: Collaborate with Level 3 (L3) network engineers and other technical teams to escalate and resolve complex or widespread Wi-Fi issues. Provide detailed information and logs to facilitate troubleshooting. 6. Documentation: Document and maintain detailed records of support interactions, troubleshooting steps, and problem resolutions. Contribute to the knowledge base to enable self-help for common Wi-Fi issues. 7. Network Security: Assist in implementing and maintaining Wi-Fi security measures, including encryption protocols, authentication mechanisms, and intrusion prevention systems. 8. Firmware and Software Upgrades: Coordinate and assist with firmware or software upgrades for Wi-Fi devices to ensure they are running on the latest stable and secure versions. Qualifications: 1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. Relevant industry certifications, such as CCNA Wireless or CWNP certifications, may be preferred. 2. Experience: Prior experience in providing technical support for Wi-Fi networks and troubleshooting Wi-Fi-related issues is beneficial. 3. Technical Skills: Strong knowledge of Wi-Fi networking technologies, including 802.11a/b/g/n/ac/ax standards, Wi-Fi security protocols (WPA, WPA2, WPA3), and Wi-Fi device configurations. 4. Troubleshooting Skills: Proficiency in Wi-Fi troubleshooting methodologies and tools to diagnose and resolve connectivity and performance issues effectively. 5. Communication: Excellent communication and customer service skills to interact with end-users, customers, and team members professionally and empathetically. 6. Time Management: Ability to handle multiple support tickets and prioritize tasks to meet service level agreements (SLAs). 7. Adaptability: Willingness to learn and keep up-to-date with the latest developments in Wi-Fi technologies and protocols. Job Types: Full-time, Permanent Pay: 25,000/- PER MONTH Benefits: Health insurance Provident Fund Application Question(s): Candidate must have passport to get selected, since we work in airports for verification purpose in the airport, passport is mandatory. State whether you have passport or not, if yes mention date of attaining your passport. Candidates with lesser notice period of 15 - 20 days are preferred, mention about your notice period days. Experience: total work: 1 year (Required) Work Location: In person
Posted 2 weeks ago
5.0 - 10.0 years
10 - 20 Lacs
Bengaluru
Remote
Sales manager required for selling IP network security, bandwidth management, telecom billing products, end point security, IOT Security, Anti-Virus, Anti Spam products. MUST HAVE excellent domain knowledge with good contacts in Indian telecom, ISP & enterprise customers (Education & Hospitality). Job Responsibilities: Looking for a techno-commercial professional. Establish a sales presence & achieve growth in new & existing region(s). Generate new leads from the region/territory Drive sales using both direct & channel strategy Define, negotiate and meet sales targets Establish partnerships with relevant companies Key account management Role Requirements: Candidates MUST have sufficient experience and expertise in having managed similar products. Must possess minimum 3 years of experience is Sales (Direct/In-Direct). Similar industry experience to be preferred Ability to manage entire life-cycle of sales A target achiever, Must possess strong regional/national presence Strong negotiation and closing skills Strong client relationship skills Extensive Travelling Core Requirements: Masters in Business Administration (Sales, Sales and Marketing)/B.E/BTECH/MCA to be preferred. Must possess excellent written and verbal communication skills. Must possess business understanding and external awareness. An Individual contributor and strong team player Energetic, Innovative and critical thinking. Self-Motivated, Aggressive & Go getter.
Posted 2 weeks ago
11.0 - 15.0 years
12 - 22 Lacs
Bengaluru
Work from Office
Client Engagement Visit client sites to assess needs design and implement network solutions Optimize routers switches firewalls load balancers Conduct testing troubleshoot issues ensure compliance with standards document processes and manage projects
Posted 2 weeks ago
1.0 - 5.0 years
0 - 3 Lacs
Vadodara
Work from Office
IMMEDIATE JOINER Install, configure, and maintain network devices and IT hardware (routers, switches, computers). Troubleshoot connectivity and hardware issues. Provide on-site support, , and ensure network stability MALE CANDIDATES ONLY
Posted 2 weeks ago
5.0 - 7.0 years
3 - 7 Lacs
Mumbai
Work from Office
Network Services Specialist are the gatekeepers to the many systems that run our company and our clients. As a Senior Network Services Specialist with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource data. You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role Responsibilities: Technical Skills: Candidate should have strong knowledge and hands-on experience on below products and technologies. Routing – Products – Cisco Routers, Models – ISR 44xx Series, ASR xx Series, Catalyst xx Series. Technologies - WAN Technology, BGP configuration, Path Selection, FHRP.. Switching – Products – Cisco, HP, Arista, Dell Models – Nexus 9K, 5K, Catalyst C9200, C3850X, Wireless – Product – Cisco - Model – Controller – 9800, 5508, AP- 1800,2800,1700, 91XX Cisco ISE – Product – Cisco Load Balancer – Product – F5 and Citrix. SD WAN – Product – Cisco, FortiGate, Network Monitoring & Ticketing Tool – Product – Solar-wind, Ops Manager, BMC Remedy. BMC Helix Additional certifications on F5 LB. (BIG-IP LTM (301)/ BIG-IP DNS (302)) Additional certifications on F5 LB. (BIG-IP LTM (301)/ BIG-IP DNS (302)) Required education Associate's Degree/College Diploma Preferred education Associate's Degree/College Diploma Required technical and professional expertise L2 Network Engineer with 5 - 7 yrs. Good To Have excellent hands ON on the products mentioned above. . Should have supported Network deployments. Should have Min 3 years of experience in CORE Network operational Technical support. Analyses, troubleshoots, tracks, and repairs complex enterprise data communication network problems. Oversees the process used to document network engineering. Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, training, and resources. Collaborate with all teams to ensure alignment between all deployment-related activities. Liaising with the customer technical representatives. Provide recommendations to client on deployment of new features. Ability to create HLD/LLD, SOPs Implement the changes as applicable, test the changes and handover to customer. Troubleshoot issues with Network Deployment. Troubleshooting critical incidents and problem tickets. Identify potential failures and recommend solution. CCNP ENCORE Excellent knowledge and troubleshooting skills on SD WAN, LAN segmentation, Cisco Switches, Cisco Wireless Access Points, Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, Checkpoint, Cisco, Riverbed Bandwidth Optimizers, F5 Load Balancers, and Citrix Load balancers. Maintain design of LAN/WAN including protocols and routing. Identify potential failures and recommend solution. Update knowledge base with known errors. Excellent Written and Verbal Communication. Flexible to work in 24x7 Shifts Preferred technical and professional experience NA
Posted 2 weeks ago
4.0 - 9.0 years
5 - 9 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Experienced in implementing and maintaining LAN/WAN/WLAN, configuring Cisco switches/routers, managing firewalls (Cisco ASA, Fortinet), wireless tech (Cisco, Meraki, ISE), with strong troubleshooting skills in routing, switching, and network security
Posted 2 weeks ago
3.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Experience with Enterprise networking technology. Experience with LAN Switching, Routing. Experience with Cisco Wireless Products - WLC (Wireless LAN Controllers), Access Points (AP), MSE, CMX, Prime Infrastructure (PI) etc Basic understanding of IEEE 802.11 standards (a, b, g), 802.1x, Wi-Fi Basic Knowledge of Wireless security Exceptional communication (written, verbal and presentation) skills Desired Skills (Good to have as value add to this role) Demonstrated abilities to juggle simultaneous work tasks ranging from system/solution integration to complex technical issues dealing with protocols, Access Points and other technical area Experience with Cisco and Third Party network elements, Routers, Wireless LAN controllers, Access Points and network management products desired Good knowledge of Cisco CMX, Hyper-location, BLE products/technologies and applications or equivalent 3rd party solutions Deep troubleshooting knowledge of Wireless Roaming, 802.11r Configuration/troubleshooting knowledge of flex connect networks Configuration/troubleshooting knowledge of mesh networks Solid knowledge on AAA protocols (TACACS+, RADIUS, 802.1x, EAP-TLS, EAP-PEAP & Captive Portals) as well as experience working on BYOD & Guest networks Foundation knowledge of WiFi 6 is a plus Foundation knowledge of 9800 controller will be a plus Scripting skills (Perl, shell-scripting, XML, etc.). Experience with programming to Application Programming will be a plus
Posted 2 weeks ago
5.0 - 10.0 years
11 - 14 Lacs
Chennai
Work from Office
Hi All, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Technical Support Engineer L3 Engineer Job Location : Chennai Experience : Minimum 5 year's experience is MUST Shift : Night shift General Summary: The candidate must be technical oriented person with comprehensive experience in network design, implementation and troubleshooting with networking equipment, including routers, security appliances, switches, and network storage and wireless products. The person will be providing 3rd tier escalation support to our call centers as well as working hands-on with various products to reproduce, test and validate product functionality. Principal Duties and Responsibilities: 1) Provide 3rd level escalations support for various routers, security appliances, switches, network storage devices and other networking devices. 2) Replicate customer reported issues to provide validation of defects to engineering. 3) Participate in product testing to assist in the new product release process. 4) Review/validate internal documents and knowledge articles for internal and public dissemination. 5) Analyze customer calls to identify product problems in the field and recommend call avoidance strategies. 6) Develop and conduct technical training to support staff and/or client partners. 7) Up to 10% travelling time to provide field support. Requirements: BS degree in a technical discipline or equivalent experience and a minimum of 5 years of experience in supporting network environments. In lieu of experience, Person must be familiar with Wireless Products at high level. 2) CCNA certified or equivalent experience in networking. 3) Must demonstrate understanding of network topologies, as well as network implementation and design. 4) Must have in-depth knowledge of networking technologies including wireless, firewalls, VPN, switches, and network storage technology. 5) Must have in-depth knowledge of network and routing protocols. 6) Must have experience with MS-Window/Linux networking applications. 7) Candidate must have excellent communication and presentation skills, both oral and written. 8) Must have excellent analytical, organizational, prioritization, and time management skills.
Posted 2 weeks ago
3.0 - 7.0 years
8 - 18 Lacs
Hyderabad, Gurugram, Bengaluru
Hybrid
Key Responsibilities: Design, develop, and optimize embedded firmware for WiFi Access Points and related devices Integrate and customize open-source wireless solutions, including TIP OpenWiFi components Implement, test, and validate WiFi features (802.11 protocols, security, roaming, etc.) Work closely with hardware, QA, and network teams to deliver high-performance, stable firmware Analyze logs, debug issues, and provide fixes for field-reported problems Contribute to continuous performance tuning and system stability enhancements Required Skills & Experience: 3+ years of experience in embedded firmware development for WiFi or networking devices Strong knowledge of WiFi protocols: 802.11a/b/g/n/ac/ax, WPA2/3, DFS, Mesh, etc. Proficient in C/C++ for embedded systems Hands-on experience with Linux-based platforms (OpenWRT, Yocto, or similar) Familiarity with network debugging tools (Wireshark, tcpdump) Experience in performance tuning, memory management, and low-level driver development
Posted 2 weeks ago
4.0 - 9.0 years
10 - 20 Lacs
Bengaluru
Hybrid
How You'll Help Us Connect the World The Sr Technical Support Engineer (TSE) will be responsible for providing first level of Technical Support for various technologies in Ruckus Wireless products to our Enterprise customers. Required Qualifications for Consideration: Be the first technical point of contact for the customer Should possess the ability to handle critical (P1) cases soon after the training in Ruckus Products Demonstrate the ability to work with Escalation team and/or engineering teams to manage raised cases Work closely with SE teams internally on larger networks and more sophisticated issues Identify customer problems/issues and assist customer to resolve issues while consistently providing great Customer Experience Identify and reproduce customer technical problems in a test/lab environment Work on day-day tickets, follow-up with clients, provide feedback and see problems through to resolution Ensure proper case documentation and closure Generate clear and concise documentation in the form of case notes, technical tips and white papers Contribute to the knowledge base by creating KB articles Advise and discuss with Staff or Principal Engineers on calls and emails that require assistance. Timely handoff (critical issue) of cases that require sophisticated technical investigation by the LTE Team Manage customer expectation and make sure customer is receiving the highest quality of service Document customer issues for future reference and build knowledge base of the solutions given to the customer Actively participate in trainings and improve product and process knowledge Strict alignment to Service Level Agreement important metrics Understand the SLAs and work/align style of working towards meeting them KRAs include: CSAT, Active Backlog, Aged Backlog, Time to Resolve and Time to Close, Critical issue %, KB Contribution You Will Excited Us If You Have: Minimum of 4 years of customer support experience in IP networks, WiFi or related environment. Data networking is required, Wireless networking experience is desired. Preferably worked as an engineer TAC Excellent written and oral communication ability, including formal presentation skills to customers, partners, Ruckus accounts and support teams Good understanding and applied knowledge of TCP/IP, L3 routing, L2 switching, Multicast, firewalls, QOS Good understanding and solving skills with wireless technologies 802.11x, WLAN authentication, encryption, EAP, PSK, Radius, AAA, DNS Good understanding of RF transmission and antenna behavior Technical expertise in fixing and resolving sophisticated Layer 2/3 and/or wireless issues in multi-vendor environments Experience providing support to advise customers, resellers, and field personnel in resolving company product related issues Experience working in a support lab environment for problem replication Experience documenting the sequence of events related to resolving customer technical issues Proficient with analyzing data traces from protocol analyzers such as Wireshark Hands on experience on protocol analyzers tools such as Wireshark, Ethereal, Ruckus Wireless Products, Ethernet switching, Routing and Data Centers, Wi-Fi solutions, Multi-tenant solutions, Hotspot services, IOT solutions. Bachelor or diploma in a computer related field or equivalent work experience Experience considered favorably: Experience with Wireless survey tools like Ekahau Solid Understanding of Salesforce and JIRA. Multiple language skills Experience working with Linux Experience working in (or with) a vendor Relevant industry accreditations/certifications: CWNA, CCNA, CCNP, JNCIA, JNCIS Communication/work style: Excellent communication/interpersonal skills to clearly and simply articulate ideas, frame problems and offer solutions Strong interpersonal skills with a focus on customer satisfaction A belief in ownership Ability to drive for results and meet tight deadlines while maintaining a high level of accuracy and attention to details Must maintain a professional attitude, demeanor and be highly motivated and self-directed Encourages and accepts feedback Work Schedule: Monday through Friday or ‘staggered work week’, i.e. Sunday through Thursday or Tuesday through Saturday and weekend or overnight hours as required.
Posted 2 weeks ago
3.0 - 8.0 years
8 - 18 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Requirement Details: Experience: 3-9 Years Notice period : Immediate - 30 Days Location: Bangalore / Chennai / Hyderabad Mandatory Skills: Wi-Fi Standards (802.11)-Like a/b/g/n- 2GHz/5GHz Wi-Fi Standards differences- basic and supported rates WLAN protocols- DHCP, IPv4/IPv6, TCP vs UDP Security types 4 way hand-shake Good to have skills: WPA3-optional Should have basic knowledge on Wireshark, iperf, tcpdump, etc How a device connects to a router and get IP (Beacon-Probe-Assoc-4waykey-Auth-DHCP) Candidate is expected to have basic debugging skills around WiFi issues around connectivity and stability of signals etc. Further candidate shall be familiar with Wireshark and associated filters for log collection and debugging.
Posted 3 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Description: Note: If you are selected, you have to work in Airport. (Navi Mumbai/Mumbai). A Wireless LAN Controller (WLC) is a network device that centralizes the management of wireless access points (APs) in a wireless network - You have to work on WLC 1. Customer Support: Respond to customer inquiries and technical issues related to Wi-Fi connectivity, network performance, and related hardware or software problems. Provide timely and effective solutions to ensure customer satisfaction. 2. Troubleshooting : Diagnose and resolve complex Wi-Fi connectivity issues, signal problems, and other wireless network-related problems. Utilize troubleshooting tools and techniques to identify the root cause of problems and implement appropriate solutions. 3. Network Monitoring : Monitor Wi-Fi network performance and proactively identify potential issues or areas for improvement. Take necessary actions to optimize network performance and ensure high availability. 4. Device Configuration: Assist customers with configuring Wi-Fi devices, including routers, access points, and client devices (e.g., laptops, smartphones) to ensure seamless connectivity. 5. Escalation and Collaboration: Collaborate with Level 3 (L3) network engineers and other technical teams to escalate and resolve complex or widespread Wi-Fi issues. Provide detailed information and logs to facilitate troubleshooting. 6. Documentation: Document and maintain detailed records of support interactions, troubleshooting steps, and problem resolutions. Contribute to the knowledge base to enable self-help for common Wi-Fi issues. 7. Network Security: Assist in implementing and maintaining Wi-Fi security measures, including encryption protocols, authentication mechanisms, and intrusion prevention systems. 8. Firmware and Software Upgrades: Coordinate and assist with firmware or software upgrades for Wi-Fi devices to ensure they are running on the latest stable and secure versions. Qualifications: 1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. Relevant industry certifications, such as CCNA Wireless or CWNP certifications, may be preferred. 2. Experience: Prior experience in providing technical support for Wi-Fi networks and troubleshooting Wi-Fi-related issues is beneficial. 3. Technical Skills: Strong knowledge of Wi-Fi networking technologies, including 802.11a/b/g/n/ac/ax standards, Wi-Fi security protocols (WPA, WPA2, WPA3), and Wi-Fi device configurations. 4. Troubleshooting Skills: Proficiency in Wi-Fi troubleshooting methodologies and tools to diagnose and resolve connectivity and performance issues effectively. 5. Communication: Excellent communication and customer service skills to interact with end-users, customers, and team members professionally and empathetically. 6. Time Management: Ability to handle multiple support tickets and prioritize tasks to meet service level agreements (SLAs). 7. Adaptability: Willingness to learn and keep up-to-date with the latest developments in Wi-Fi technologies and protocols. Job Types: Full-time, Permanent Pay: 300,000.00 - 400,000.00 per year Benefits: Health insurance Provident Fund Application Question(s): Candidate must have passport to get selected, since we work in airports for verification purpose in the airport, passport is mandatory. State whether you have passport or not, if yes mention date of attaining your passport. Candidates with lesser notice period of 15 - 20 days are preferred, mention about your notice period days. Experience: total work: 2 years (Required) Work Location: In person
Posted 3 weeks ago
4.0 - 6.0 years
5 - 10 Lacs
Mumbai
Work from Office
Title: Managed Wi-Fi Support Engineer Location: Mumbai Position Overview: A Managed Wi-Fi Support Engineer plays a crucial role in overseeing and maintaining the performance and reliability of managed Wi-Fi networks, often for a variety of clients in a business or enterprise environment. Here’s a detailed job description for this role: Responsibilities: Network Monitoring and Troubleshooting: Continuously monitor managed Wi-Fi networks to ensure optimal performance and quick resolution of any issues. Use diagnostic tools to troubleshoot network problems and perform root cause analysis on connectivity or performance issues. Client Support: Provide direct support to clients for all Wi-Fi related issues, including configuration, authentication, network access, and consistent performance. Respond to customer inquiries in a timely and professional manner. System Maintenance: Perform regular updates and maintenance on network hardware (like routers, switches, and access points) and software to ensure security and efficiency. This includes applying patches and upgrading systems as necessary. Installation and Configuration: Assist with the installation and configuration of Wi-Fi hardware and management software. Set up user accounts, permissions, and access controls according to security policies. Performance Optimization: Analyze network traffic, usage patterns, and client feedback to optimize the performance and scalability of Wi-Fi networks. Make recommendations for enhancements and upgrades to improve overall service quality. Documentation: Maintain comprehensive documentation regarding network configurations, processes, and service records. This documentation should be regularly updated and available for audits and compliance checks. Training and Guidance: Provide training and guidance to users on how to utilize network resources effectively. Create user manuals and FAQ resources for client reference. Security Compliance: Ensure all managed Wi-Fi networks comply with relevant laws and regulations regarding data security and privacy. Implement and manage network security tools and protocols, such as firewalls, VPNs, and encryption technologies. Skills and Qualifications: Bachelor’s Degree in Computer Science, Information Technology, or related field. Knowledge of network diagnostic, monitoring, and management tools. Strong problem-solving skills and ability to work under pressure. Excellent communication and customer service skills. Knowledge in network management and support, specifically with Wi-Fi technologies. Strong understanding of networking protocols (e.g., TCP/IP, DHCP) and a working understanding of Wi-Fi standards (IEEE 802.11). Certifications (desirable but not essential): Certified Wireless Network Administrator (CWNA) Cisco Certified Network Associate – Wireless (CCNA Wireless) CompTIA Network+ This role demands a mix of technical expertise, proactive maintenance, and excellent interpersonal skills to ensure that Wi-Fi services are seamless, secure, and efficient for all users.
Posted 3 weeks ago
5.0 - 10.0 years
6 - 16 Lacs
Bengaluru
Hybrid
Key Responsibilities: - Conduct manual and automated testing of Wi-Fi devices in various environments. - Perform signal strength, throughput, latency, and coverage tests. - Validate firmware updates and new feature rollouts. - Identify and document bugs, performance issues, and inconsistencies. - Collaborate with development and support teams to troubleshoot and resolve issues. - Maintain test logs, reports, and documentation for internal and external stakeholders. - Simulate real-world usage scenarios to evaluate product reliability. Required Skills & Qualifications: (one line added for Wifi 7 testing if needed we can keep it) - Strong knowledge in Wi-Fi standards (802.11a/b/g/n/ac/ax). - Strong knowledge in Wifi feature Testing - Experience in Performance testing , Stability Testing, IoT Testing in Wifi - Familiarity with networking tools like iPerf, Wireshark, and NetSpot. - Ability to set up and configure routers, extenders, and access points. - Understanding of Issues, analytical and problem-solving skills. - Design and execute test plans for functional, performance, and stress testing. - Identify, document, and track bugs or performance issues. - Basic understanding of Wifi 7 features, MLO , MIMO , Beam Forming. - Ability to analysis the protocols like 802.11 wireshark packets Preferred: - Experience in WiFi QA testing roles. - Basic Knowledge of scripting (Python, Shell) to understand the error occurs in script or while running the script. - Certifications like CWNA or similar.
Posted 3 weeks ago
6.0 - 7.0 years
8 - 15 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Title: Cisco Tech SME Experienced: 6 Yrs Location: Navi Mumbai Job Type: Full-time / Work from Office Notice Period : 15 to 20 Days Requirement 6 years of hands-on experience in Cisco network administration. Strong expertise in Switching (VLANs, STP, EtherChannel) and Routing (OSPF, BGP, EIGRP, MPLS). Experience with Cisco ISE (Identity Services Engine) for network access control. Hands-on experience in Cisco SD-WAN (Viptela/Meraki) deployments. Knowledge of VPNs (IPsec, GRE, DMVPN), NAT, ACLs, and QoS policies. Familiarity with firewalls, load balancers, and network security principles. Proficiency in using network monitoring tools (SolarWinds, PRTG, etc.). Strong troubleshooting and problem-solving skills. Good understanding of ITIL processes for incident and change management. Certifications: Cisco Certified Network Professional (CCNP) Enterprise, Security, or SD-WAN (Preferred) Cisco Certified Specialist Enterprise Advanced Infrastructure Implementation (Preferred) CCNA Must ITIL Foundation Certification (a plus)
Posted 4 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
Chennai
Work from Office
Exp3-9yrs : Development of software for WiFi products such as Access Points and Wireless LAN Controllers. Working knowledge of the 802.11n/ac standard. Working knowledge of HostAP Daemon software and its interfaces Working knowledge of 11ax a plus, if not at least theoretical understanding of 11ax. Deep understanding of the 802.11 management plane (protocols), WiFi security (WPA2/3), beam forming, band steering, MIMO, Channel Bandwidth, MCS rates etc. Working knowledge in one or more WiFi chipset SDK such as Broadcom, Qualcomm, Quantenna etc. Working knowledge of the linux wifi stack, such as mac80211 and cfg80211, and hostapd. Basic IP data networking. Comfortable with linux programming Very strong in C programming Contribution towards SRS and Design documents, and is mandatory. Field debugging of WiFi issues an added plus. Should have managed at least a small team of engineers. - Grade Specific Exp3-9yrs : Development of software for WiFi products such as Access Points and Wireless LAN Controllers. Working knowledge of the 802.11n/ac standard. Working knowledge of HostAP Daemon software and its interfaces Working knowledge of 11ax a plus, if not at least theoretical understanding of 11ax. Deep understanding of the 802.11 management plane (protocols), WiFi security (WPA2/3), beam forming, band steering, MIMO, Channel Bandwidth, MCS rates etc. Working knowledge in one or more WiFi chipset SDK such as Broadcom, Qualcomm, Quantenna etc. Working knowledge of the linux wifi stack, such as mac80211 and cfg80211, and hostapd. Basic IP data networking. Comfortable with linux programming Very strong in C programming Contribution towards SRS and Design documents, and is mandatory. Field debugging of WiFi issues an added plus. Should have managed at least a small team of engineers.
Posted 4 weeks ago
5.0 - 10.0 years
9 - 14 Lacs
Chennai
Work from Office
Hi All, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Technical Support Engineer L3 Engineer Job Location : Chennai Shift : Night shift The client is a leading manufacturer of quality networking products. We are currently expanding our Technical Support team and looking for a Technical Support Engineer to support customers of our commercial products . General Summary: The candidate must be technical oriented person with comprehensive experience in network design, implementation and troubleshooting with networking equipment, including routers, security appliances, switches, and network storage and wireless products. The person will be providing 3rd tier escalation support to our call centers as well as working hands-on with various products to reproduce, test and validate product functionality. Principal Duties and Responsibilities: 1) Provide 3rd level escalations support for various routers, security appliances, switches, network storage devices and other networking devices. 2) Replicate customer reported issues to provide validation of defects to engineering. 3) Participate in product testing to assist in the new product release process. 4) Review/validate internal documents and knowledge articles for internal and public dissemination. 5) Analyze customer calls to identify product problems in the field and recommend call avoidance strategies. 6) Develop and conduct technical training to support staff and/or partners. 7) Up to 10% travelling time to provide field support. Requirements: BS degree in a technical discipline or equivalent experience and a minimum of 5 years of experience in supporting network environments. In lieu of experience, Person must be familiar with Netgear Products at high level. 2) CCNA certified or equivalent experience in networking. 3) Must demonstrate understanding of network topologies, as well as network implementation and design. 4) Must have in-depth knowledge of networking technologies including wireless, firewalls, VPN, switches, and network storage technology. 5) Must have in-depth knowledge of network and routing protocols. 6) Must have experience with MS-Window/Linux networking applications. 7) Candidate must have excellent communication and presentation skills, both oral and written. 8) Must have excellent analytical, organizational, prioritization, and time management skills.
Posted 1 month ago
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