3 5G Networks Jobs

The Wireless Technical Support / Customer Support / App Support Analyst role based in Mangalore involves providing exceptional technical assistance to customers using wireless-enabled products such as cellular trail cameras, GPS tracking devices, and app-connected outdoor gear. You will be responsible for troubleshooting connectivity issues, assisting with device setup, and guiding customers through technical challenges via phone, email, and live chat. To qualify for this role, you should have a background in BCA, BSc Computers, MSc Computers, or BCOM with computers, along with at least 2 years of experience in technical support, preferably in wireless communications or IoT devices. You should be familiar with LTE, 3G/4G/5G networks, SIM provisioning, wireless configuration, mobile apps (iOS/Android), and remote device diagnostics. Key responsibilities include providing first-level support for wireless products, diagnosing and resolving issues related to wireless connectivity, device syncing, app integration, and firmware updates. You will also assist customers with activation, configuration, and data plan setup, troubleshoot mobile app compatibility, cloud services, and signal strength problems, and document customer interactions and solutions in CRM software. Career progression in this role includes advancement from Junior Analyst to Analyst, Senior Analyst, and Team Manager. Alternative paths may lead to roles such as Quality Analyst, Trainer, WFM Analyst, and other specialized positions. This job profile offers a comprehensive learning experience that combines technical knowledge with customer service, preparing you for a successful career in technical support and beyond. The work environment includes 9-hour shifts with a fixed schedule and 2 days off per week, starting at 6:30 pm and ending at 3:30 am. You will work as part of a dynamic team in a supportive, growth-oriented environment that values collaboration, innovation, and continuous improvement. Continuous learning is encouraged to stay updated with the latest technology trends and product updates to provide the best support possible. Joining this team offers impactful work where you can make a real difference by helping customers solve their technical problems, an innovative environment working with cutting-edge technology, and a supportive team that values your contributions and supports your growth. If you are passionate about technology and enjoy helping others, this role as a Wireless Technical Support / Customer Support / App Support Analyst could be a great fit for you.,

We are searching for a highly skilled Python Automation Engineer with expertise in 5G networks and IMS (IP Multimedia Subsystem) testing to become a part of our dynamic team. The perfect candidate will have practical experience in automating test scripts, telecom protocol testing, and ensuring the quality, performance, and resiliency of 5G/4G network functions. As a Python Automation Engineer, you will have a significant role in the validation of IMS architecture, automation of test cases, and performance verification of network functions. Your responsibilities will include developing and maintaining automated test scripts utilizing Python, TCL, and BDD to validate IMS functionalities and 5G/4G network features. You will design, execute, and enhance test cases for telecom protocols such as SIP, Diameter, MAP, SBI, RTP, and DNS. Additionally, you will be performing integration, performance, and resiliency testing of IMS applications and 3GPP nodes like HLR, HSS, UDM, SMSC, PGW, SMF, and MME. Building and maintaining automation frameworks to streamline test execution and reporting, conducting manual and automated testing for IMS-based services such as VoLTE, VoWiFi, and RCS, simulating network traffic, and testing performance under various conditions using tools like IxLoad, Landslide, and EXFO are crucial aspects of the role. Furthermore, you will be responsible for debugging and troubleshooting issues at both software and network levels using logs, stats, Grafana, and protocol analyzers like Wireshark. Your collaboration with software engineers, network engineers, and DevOps teams to resolve issues and enhance system performance is essential. Integrating automated tests into CI/CD pipelines using Kubernetes, Flux/GitOps, testing system resiliency, geo-redundancy, hardware failure scenarios, and conducting chaos testing will also be part of your duties. To excel in this role, you must possess strong programming skills in Python, along with experience in TCL and BDD. A solid understanding of IMS and its components (HSS, PCRF, CSCF), practical experience with 5G/4G networks and 3GPP nodes, deep knowledge of telecom protocols (SIP, Diameter, MAP, SBI), experience with automation tools and frameworks like Robot Framework, Selenium, or pytest, proficiency with network simulators and analyzers, hands-on experience with Kubernetes, GitOps (Flux), and CI/CD pipelines, strong networking knowledge, experience in performance/load/stress testing and debugging at scale, familiarity with monitoring tools and bug tracking tools, understanding of telecom standards and IMS-based services, as well as excellent communication skills and ability to work in a collaborative environment, are crucial. In return, we offer a competitive salary and benefits package, a culture focused on talent development, opportunities to work with cutting-edge technologies, employee engagement initiatives, annual health check-ups, and insurance coverage for self, spouse, children, and parents. Persistent Ltd. is committed to fostering diversity and inclusion in the workplace, providing hybrid work options and flexible working hours, and creating an inclusive environment where all employees can thrive. Join us at Persistent and unleash your full potential. Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.,

As a Sr. Network Engineer at our Hyderabad location, you will be responsible for developing system code/scripts and addressing standard problems related to system maintenance. You should hold a Bachelor's degree in Engineering with 3-4 years of relevant experience. Your key accountabilities will include performing development and maintenance of code logic for systems deployment, supporting proof-of-concept to demonstrate technical feasibility of system infrastructure, documenting technical architecture, code changes, issue resolutions, and procedures, as well as providing solutions for common and known problems in system deployment and maintenance. STL is a leading global optical and digital solutions company offering advanced solutions to construct 5G, Rural, FTTx, Enterprise, and Data Centre networks. STL Digital, a wholly owned subsidiary of STL, focuses on providing exceptional digital transformation experiences for enterprises through services such as product engineering, cloud and cyber security, data and AI, and enterprise SaaS.,