Hiring Senior Technical Support Analyst !! Semi voice !!CTC 6lac JobShop

0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Hiring Senior Technical Support Associate (Semi Voice Process) Location: Bangalore CTC: Up to 6 LPA Call John on 6362028414. Or You can also visit our website jobshop.ai to chat with our HR Recruiters Eligibility Criteria: Graduate or Undergraduate Minimum 1 year experience in technical support (semi voice) Excellent communication skills (written & verbal) Immediate joiners only Willing to work in US shifts Technical Skill Requirements: Strong troubleshooting skills In-depth knowledge of Microsoft products (O365, Outlook, Windows OS) Experience in hardware troubleshooting Familiarity with ticketing systems and remote desktop tools is a plus Roles & Responsibilities: Handle customer queries via email, chat, and occasional calls Provide technical support and issue resolution for Microsoft products Troubleshoot hardware, software, and connectivity issues Document issues accurately and escalate where necessary For More Details Call John on 6362028414. Or You can also visit our website jobshop.ai to chat with our HR Recruiters

Posted 3 days ago

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