Dot Net API Technical Support Engineer Reuters

8.0 - 12.0 years

5 - 15 Lacs

Hyderabad, Telangana, India

Remote

About the role In this role as a.Net API Technical Support Engineer,you will: Provide engineering expertise on several complex products. Interface with product support groups and development groups. Perform customer site break fix activities remotely (or dispatch to site when required) and full time on-site, using global consistent methodologies and tools. Provide support for alpha and beta programs. Provide second level support for problem resolution, including reproduction of customer issues. Act as experts in their areas to provide high quality advice about the products assigned to internal stakeholders and 3rd party engineers. Maintain awareness of relevant technical and product trends through self-learning/study, training classes and job shadowing. Maintain site documentation. Provide feedback to development and qualification teams. Provide technical training to both front line support teams and 3rd party engineers. Escalate major, elusive or recurrent issues that affect customer satisfaction. Support pre-sales teams in the provision of demonstrations, and provide advice on architectural design, functionality and integration aspects. May work as part of the project implementation team to integrate Thomson Reuters products at customer site. May deliver technology training to customers. Shift Timings: 6:30 PM to 3:30 AM (IST) Work from office for 2 days in a week (Mandatory) About You You re a fit for the role of.Net API Technical Support Engineer,ifyour background includes: Bachelor s or master s degree. 4-6 years of experience. Programming skills in .Net/dotnet or Java. Experience with developing or consuming REST APIs and understanding of API concepts. Experience with API tools like postman, swagger, and technologies like JSON, etc. Experience with API gateway and related concepts like rate limiting, etc. Understanding of OAuth2 and API security patterns. Experience with developer portals. Troubleshooting skills. Good written and verbal communication to communicate with customers. Ability to learn new technologies and processes.

Posted 11 hours ago

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.NET Developer/.NET Core Developer/Dot Net Developer Mantra Consultancy Services

5.0 - 10.0 years

7 - 17 Lacs

Bengaluru

Work from Office

5 to 10+ Years in .NET Core, ASP.NET Core, C#, Microservices, Azure CI/CD 5+ years of API & Microservices Dev exp & 2+ years of exp in Azure CI/CD Good to have skill: GitHub, Git, SQL/RDBMS Additional - Kafka/Azure Service Bus/AKS-containerization

Posted 1 week ago

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