Job Summary : We are seeking an experienced ERP Manager with a strong background in Microsoft Dynamics 365 Business Central (formerly NAV/Navision). The ideal candidate should possess both functional and technical expertise , demonstrate excellent project management skills, and have experience leading a team. This role involves overseeing the full ERP lifecycle, ensuring successful implementation, customization, integration, and ongoing support. Key Responsibilities : ERP Ownership : Manage end-to-end operations of Microsoft Dynamics 365 Business Central / Navision. Implementation & Upgrades : Lead ERP implementations, upgrades, and system enhancements. Team Leadership : Manage, guide, and mentor a team of 45 ERP professionals including developers and functional consultants. Technical Oversight : Review and approve technical customizations, integrations, and troubleshooting. Functional Support : Gather business requirements, translate them into functional specs, and ensure optimal ERP utilization. Process Optimization : Work with cross-functional teams to automate and streamline business processes using ERP. Vendor Coordination : Collaborate with external partners and Microsoft support for escalations, licensing, and service improvements. Reporting & Analytics : Develop and oversee creation of business reports and dashboards using Power BI or similar tools. Training & Documentation : Ensure proper documentation, user training, and knowledge transfer. Required Skills & Qualifications : Strong experience with Microsoft Dynamics 365 Business Central / Navision (NAV) . In-depth understanding of both technical and functional aspects of ERP. Proven track record in managing ERP projects , including scoping, implementation, and post-go-live support. Solid knowledge of SQL Server , AL / C/AL development, extensions, APIs, and integrations. Strong business process understanding in domains like Finance, Sales, Procurement, Inventory, Manufacturing, etc. Excellent communication, leadership, and stakeholder management skills. Ability to manage multiple priorities and deliver in a fast-paced environment. Experience in training users and creating detailed documentation. Microsoft certifications in Dynamics 365 Business Central (preferred). Educational Qualification : Bachelor’s degree in Computer Science, Information Technology, or a related field. MBA or equivalent business-related qualification (preferred).

Roles and Responsibilities Manage sales and marketing activities to achieve targets. Develop new business opportunities through cold calling, networking, and lead generation. Collaborate with internal teams to resolve customer issues and improve overall satisfaction. Analyze market trends and competitor activity to stay ahead in the industry. Build relationships with clients to identify their needs and provide solutions.