Job Title: Debt Collection Officer/Executive Job Summary: We're seeking a results-driven Debt Collection professional to recover outstanding debts from customers, negotiate payment plans, and maintain positive relationships. Key Responsibilities: 1. Contact customers to negotiate debt repayment 2. Develop and execute debt recovery strategies 3. Maintain accurate records and update CRM systems 4. Negotiate payment plans and settlements 5. Collaborate with internal teams (finance, legal) 6. Stay compliant with debt collection regulations Requirements: 1. 1-2 years of experience in debt collection or a related field 2. Excellent communication and negotiation skills 3. Strong analytical and problem-solving skills 4. Ability to work in a fast-paced environment 5. Knowledge of debt collection laws and regulations Preferred Qualifications: 1. Certification in debt collection or a related field 2. Experience with debt collection software 3. Strong understanding of financial regulations What We Offer: 1. Competitive salary and incentives 2. Opportunities for professional growth and development 3. Dynamic work environment 4. Recognition and rewards for outstanding performance Key Performance Indicators (KPIs): 1. Debt recovery rates 2. Customer satisfaction ratings 3. Compliance with regulations 4. Productivity and efficiency metrics 5. Team contribution and collaboration

Job Title: Telecaller Job Summary: We're seeking a highly motivated and results-driven Telecaller to make outbound calls to customers, prospects, or clients to generate leads, promote products/services, and build relationships. Key Responsibilities: 1. Make outbound calls to customers, prospects, or clients 2. Generate leads, qualify prospects, and build relationships 3. Promote products/services, answer queries, and address concerns 4. Meet and exceed monthly sales targets or performance metrics 5. Update and maintain accurate records, databases, and CRM systems 6. Handle customer objections, complaints, and feedback Requirements: 1. 1-2 years of experience in telemarketing, sales, or customer service 2. Excellent communication, persuasion, and negotiation skills 3. Ability to work in a fast-paced environment and meet targets 4. Strong product knowledge and understanding of customer needs 5. Proficient in CRM software and telephony systems Preferred Qualifications: 1. Experience in a similar industry or sector 2. Knowledge of sales and marketing methodologies 3. Certification in telemarketing or a related field What We Offer: 1. Competitive salary and incentives 2. Opportunities for professional growth and development 3. Dynamic work environment 4. Recognition and rewards for outstanding performance Key Performance Indicators (KPIs): 1. Sales revenue growth 2. Lead generation and conversion rates 3. Customer satisfaction ratings 4. Call quality and productivity metrics 5. Team collaboration and contribution

We are seeking an enthusiastic BPO Telecaller to bring their Loan/ Credit Card expertise to our team at Ys Services in Delhi, Tilak Nagar. This position involves managing both inbound and outbound communication, performing cold calls to attract new clients, and checking in with current customers to maintain a strong connection with them. The role offers ₹12000 - ₹17000 in a supportive and dynamic setting. Key Responsibilities: Provide information to customers on our products/services to generate interest. Follow a script to engage with customers to improve the chance of closing sales. Record customer data, purchase details, and reactions for easy reference and future communication. Develop a rapport with clients by addressing their questions and engaging with a customer-first approach. Meet sales goals each week, maintain quality standards, and adhere to compliance guidelines. Analyze customer feedback and trends to enhance future sales efforts. Job Requirements: The candidate should bring 0.6-2 years of experience and demonstrate proficiency in Hindi, Tamil,Kannada. Handle customer issues, provide needed information, and escalate when necessary. A 12th Pass is required, with a commitment to working 6 days working during the Day shift.