Department: Human Resources Reports to: HR Manager / Talent Acquisition Manager Job Type: FULL TIME Location: Two openings New Delhi Gurugram Job Summary: We are looking for a dynamic and resourceful Recruiter to join our HR team. The Recruiter will be responsible for the full-cycle recruitment processfrom identifying potential hires to interviewing and evaluating candidates. The ideal candidate is skilled at sourcing candidates, building relationships, and understanding the needs of the organization. Compulsory knowledge of MS-Excel,Job Portals,Database Management

Job Title: Area Sales Manager Department: Sales Reporting to: Zonal Sales Manager Experience: Preferred in FMCG Sales Qualification: Graduate ________________________________________ Job Purpose To drive primary and secondary sales in the assigned area, manage distributor and retail networks, lead a team of Sales Officers, and ensure achievement of sales targets through effective planning and execution. ________________________________________ Key Responsibilities Sales Planning & Execution Develop and implement area-specific sales plans aligned with regional targets Ensure monthly sales targets are met Drive secondary sales through retail coverage and merchandising Team Management Supervise, train, and motivate Sales Officers/Executives Conduct regular market visits and joint working with the field team Distribution Management Appoint and manage distributors, ensuring efficient inventory and order management Ensure proper ROI for channel partners Monitor credit and outstanding balances as per company norms Market Development & Visibility Expand retail reach, especially in under-penetrated territories Implement trade marketing activities and product visibility campaigns Collect and share market intelligence and competitor activities Reporting & Analysis Submit sales reports, forecasts, and competitor updates to management Use data to identify gaps, opportunities, and corrective actions ________________________________________ KPIs / Success Metrics Achievement of sales and distribution targets Growth in market share and numeric distribution Distributor ROI and satisfaction Team performance and productivity

Job Title: Guest Relationship Manager Department: Front Office / Customer Service / Hospitality Reports To: The Manager Location: Hyderabad Type: Full-Time Job Summary: The Guest Relationship Manager is responsible for delivering exceptional guest experiences by proactively addressing guest needs, consistently engaging with customers, and building long-term relationships. This role acts as the primary point of contact for guests, ensuring their satisfaction throughout their stay or service interaction. Key Responsibilities: 1. Guest Services Greet guests warmly and ensure a smooth experience. Act as the primary liaison for VIPs, repeat guests, and special occasions. Anticipate guest needs and personalize services to enhance their experience. 2. Relationship Management Build and nurture long-term relationships to drive guest loyalty and repeat business. Follow up on guest feedback to ensure satisfaction during and after their visit. Maintain a detailed guest database including preferences, feedback, and history. 3. Complaint Resolution Address guest concerns or complaints promptly, professionally, and empathetically. Ensure timely resolution by coordinating with relevant departments. 4. Communication & Coordination Collaborate with internal teams to ensure seamless service delivery. Communicate guest preferences, feedback, and requests to appropriate departments. 5. Reporting & Feedback Prepare daily, weekly, and monthly reports on guest feedback and service issues. Provide suggestions to management for improving guest experiences and operational processes. 6. Team Handling: Handling a team and regular monitoring and training them for an excellent customer experience. Qualifications & Requirements: Bachelor's degree in Hospitality, Business Administration, or a related field. Minimum of 2 years experience in a guest-facing role, preferably in hotels, resorts, or luxury service environments. Excellent interpersonal and communication skills. Strong problem-solving abilities and the capacity to remain composed under pressure.