Posted:1 week ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities Utilization optimization opportunity identification Understanding the customer requirements Providing the solution to meet the customer requirements Customer Relationship End to End WFM Support Ability to work on all planners and other analytics key deliverables Analysis of reports including process dashboards & initiate appropriate action plans. Supporting the Ops/Stake holders on internal and client calls, ensuring value-added inputs are shared. Ensure effective planning of Volumes, Resources (Capacity planning and staffing. Maintains customer oriented approach and focus on key deliverable areas. Mandatory Skills – Has Knowledge/ Hands on in generating Forecasting, Planning, Scheduling Able to work on MS-Office –Excel, Word & P.PT Individual Contributor as a role. Excellent verbal & written communication & presentation skills Good Interpersonal & people management skills with problem solving approach Should be able to independently handle client communications, 3 Years of Experience in Forecasting/Capacity Planning/RFP Aware about COPC Certifications Aware of Quality tool LEAN, Six-Sigma. Preferably Lean and Green belt certified Demonstrate Customer Service Skills. Notice Period 0-30days
Wipro
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