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Wooqer

Wooqer is your One App for All Store Ops, used and loved by businesses to set expectations, share guidelines, measure compliance, and hold teams accountable. Wooqer helps you create the most consistent experience for customers in-store. 100,000+ retail stores & restaurants use Wooqer in 21 countries to share guidelines, set expectations, measure compliance, and build accountability among 250,000 users in 11 languages, leading to top-line and bottom-line impact. Wooqer's real-time, mobile-first app and DIY platform are purpose-built to empower retail leaders to digitize frontline operations, compliance, audits, data collection, and team communications with intuitive reports, enabling faster decisions and visibility.

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1 Job openings at Wooqer
Customer Success Consultant

Greater Bengaluru Area

0 years

None Not disclosed

On-site

Full Time

Wooqer is an App for Work that is changing the way organisations get work done! Instead of paper processes, endless internal e-mail and spreadsheet overload, Wooqer brings the power of technology to Business users. It enables them to create Apps with a DIY (Do it yourself) approach, bringing speed and flexibility to day to day work! Wooqer is built on a strong foundation. We bootstrapped our way towards establishing a profitable and scalable Business model, acquiring some of the largest companies as customers. Wooqer is changing the way they work! Their success has been documented in a Harvard Business Case, taught across universities globally including IIMs and multiple global B-Schools including Stanford University. It’s ensuring that some of the brightest minds are learning about Wooqer. Wooqer is rated as part of India’s Top 30 most valuable Software Product Companies by iSpirt, an industry body, in partnership with the Govt of India. With the belief and support of customers across 20+ countries, we are ready for the next phase of growth. At Wooqer, you get to work with some of the brightest brains in the country, all bound by the relentless pursuit of ‘changing the way the world works’. It’s an environment where excellence is hygiene and belief is religion. Growth has no limits when you take ownership and deliver results. Every challenge is yet another opportunity for a Wooqer! Role Description You make our customers successful on Wooqer through ideas and interventions that help them do more jobs, faster and smarter. You nurture strong relationships with customer stakeholders, you identify opportunities to bring more Jobs on Wooqer, you provide operational insights to customers and through a combination of data, strategy, best practices, help them focus on business growth. You review the relationship progress periodically with customer stakeholders and course correct expectations for a win-win partnership. Your success measures in this role include customer retention, revenue growth, customer NPS and the strength of company-customer relationships. Deep product knowledge and happy relationships internally shall be key to your success. Skillsets - Top notch customer orientation (past experience, presentation, intent and engagement) - Ability to write well (emails, concept notes, proposals) - Strong business acumen - Outstanding research and problem solving skills - Past consulting experience - A degree in technology with accolades Personality/Attitude - Happy, charismatic, and engaging personality - Strong work ethic with bias for action (high on responsiveness)

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Wooqer
|

Software Development

San Jose California

51-200 Employees

1 Jobs

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