Role Description 1 . Lead Generation & Qualification : Identify and qualify leads through inbound and outbound calls, emails, and digital channels. Assess customer needs, preferences, and readiness to purchase. Maintain an organized pipeline of prospective clients. 2. Customer Engagement & Initial Consultation Communicate with potential customers to understand their requirements. Provide initial product information and highlight key benefits. Educate customers on how Whitelions smart home solutions can meet their needs. 3. Demo Meeting Scheduling & Coordination Schedule and coordinate product demo meetings with customers. Work closely with the sales team to ensure smooth execution of demo presentations. Follow up with customers post-demo to gather feedback and answer queries. 4. CRM Management & Data Accuracy Update and maintain customer interactions, lead progress, and demo scheduling details in the CRM system. Ensure accurate documentation of sales activities for reporting and analysis. 5. Collaboration with Sales & Marketing Teams Work alongside the sales team to optimize the pre-sales process. Support marketing initiatives by providing insights into customer needs and feedback. Assist in creating sales presentations, proposals, and other pre-sales materials. Required Skills, Knowledge and Attitude Knowledge: Understanding of sales processes, lead generation, and pre-sales strategies. Familiarity with home automation solutions and smart home technologies (preferred). Knowledge of CRM software, lead tracking, and reporting tools. Awareness of market trends, customer pain points, and competitive landscape. Basic technical knowledge to explain product features and benefits effectively. Skills: Communication Skills: Exceptional verbal and written communication to engage and persuade potential customers. Sales & Negotiation Skills: Ability to qualify leads, handle objections, and influence decision-making. Organizational & Time Management: Efficiently handle multiple prospects, follow-ups, and documentation. Collaboration & Teamwork: Work seamlessly with sales and marketing teams to drive conversions. Technical Proficiency: Comfortable using CRM tools, Microsoft Office, and digital communication platforms. Problem-Solving Ability: Proactively address customer inquiries and provide suitable solutions. Attitude: Customer-Centric Mindset: Passion for understanding customer needs and delivering value. Proactive & Self-Motivated: Take initiative in engaging leads and driving pre-sales efforts. Adaptability & Learning Approach: Willingness to learn and stay updated on product advancements. Resilience & Persistence : Ability to handle rejections and maintain a positive attitude. Detail-Oriented & Process-Driven: Commitment to accuracy and efficiency in lead management.

About the Role: We are looking for a pleasant and professional Receptionist to be the first point of contact for our company. As the face of WHITELION, you will greet visitors, handle calls, and support basic administrative tasks to ensure smooth front desk operations. Key Responsibilities Greet and welcome guests with a positive, helpful attitude Manage front desk activities: answer and forward incoming calls Maintain visitor records and ensure security protocols are followed Schedule appointments and handle meeting room bookings Manage correspondence, deliveries, and office supplies Assist with basic administrative support to various departments Requirements: Proven experience as a receptionist or in a similar front office role Strong communication and interpersonal skills Professional appearance and attitude Proficiency in MS Office (Word, Excel, Outlook) Ability to multitask and stay organised in a fast-paced environment Minimum qualification: Graduate (any discipline) What We Offer: Friendly and professional work environment Opportunity to grow within the organisation Competitive salary

Preparation: Ensure tools (testers, DMM, screwdrivers, PP, clamp meter, warranty certificates, service cards, and HL) are ready, along with a small vacuum for Mocha services. Carry quotation papers for installations. Material Handling: Pick up required materials from the repair stock center and log transactions in the “Material Transaction Book.” On-Site Service: Arrive on time and inform your supervisor if delayed. Request warranty certificates/invoices from clients. If missing, inform them to obtain from the seller. Service can only proceed with necessary documents, unless authorized by a senior manager. Explain service charges and confirm payment before repairs/replacements. Customer Interaction: Demonstrate the fault to the customer clearly before proceeding. Provide visiting cards and inform clients about future communication. Maintain professionalism and build positive relationships with clients. Post-Service: Return materials to the repair stock centre and log the transaction.

Preparation: Ensure tools (testers, DMM, screwdrivers, PP, clamp meter, warranty certificates, service cards, and HL) are ready, along with a small vacuum for Mocha services. Carry quotation papers for installations. Material Handling: Pick up required materials from the repair stock center and log transactions in the “Material Transaction Book.” On-Site Service: Arrive on time and inform your supervisor if delayed. Request warranty certificates/invoices from clients. If missing, inform them to obtain from the seller. Service can only proceed with necessary documents, unless authorized by a senior manager. Explain service charges and confirm payment before repairs/replacements. Customer Interaction: Demonstrate the fault to the customer clearly before proceeding. Provide visiting cards and inform clients about future communication. Maintain professionalism and build positive relationships with clients. Post-Service: Return materials to the repair stock centre and log the transaction.

Job Title: Product Solution Specialist Function: Sales Department Reporting To: Area Sales Manager/ Regional Manager Education: Graduate Experience (in years): 1-3 Years Preferred industry of work experience: Electronics/Electricals, Automobile Role Description Job Summary : As a Home Automation Experience Centre Presentation Executive at WhiteLion, you will play a crucial role in displaying our home automation products and converting potential customers into loyal clients. You will be responsible for providing in-depth product knowledge, offering personalized demonstrations, and creating an immersive experience that leaves a lasting impression on our visitors. Role Description Job Responsibilities: Product Knowledge: Develop a deep understanding of WhiteLion's home automation products and services to confidently and accurately present them to customers. Customer Engagement: Greet customers as they enter the Experience Center, understand their needs, and tailor presentations to meet their specific requirements. Product Demonstrations: Conduct engaging and informative product demonstrations, highlighting the features, benefits, and advantages of our home automation solutions. Lead Conversion: Actively work towards converting visitors into potential leads and eventually into customers through effective communication and relationship- building skills. Customized Solutions: Provide personalized recommendations and solutions based on the customer's lifestyle, preferences, and home requirements. Technical Assistance: Offer technical assistance and support to customers during their visit, ensuring they have a seamless and satisfying experience. Follow-up: Maintain records of customer interactions and follow up with potential leads to nurture them through the sales process. Stay Informed: Stay up-to-date with the latest advancements in home automation technology and industry trends to enhance your product knowledge. Key Competencies Female candidates preferred to enhance customer comfort and inclusivity. Proven experience in sales or customer-facing roles, ideally within the technology or home automation industry. Exceptional communication and interpersonal skills. Technically proficient and quick to learn about new products and technology. Ability to work independently and as part of a team. Enthusiastic, confident, and customer-focused attitude. Professional appearance and demeanor. Benefits Competitive Salary Comprehensive training on home automation products Opportunity for career advancement within the company Friendly and collaborative working environment Employee discounts on Whitelion products Health and wellness benefits

Roles and Responsibilities Identify new business opportunities through lead generation, prospecting, and relationship-building with clients. Develop and maintain strong relationships with existing customers to increase sales volume and customer satisfaction. Collaborate with internal teams (e.g., marketing, operations) to drive sales growth and improve overall performance. Conduct site visits to understand client needs, provide solutions, and close deals. Meet or exceed monthly/quarterly targets by consistently meeting sales goals.

Job Title: Sales Executive/ Sr. Sales Executive Function: Sales Reporting To: ASM Base Location: As per requirement Work Mode: Field work Education: MBA/Bachelor's degree or same field for min 1 year experience Experience (in years): 1-5 years Notice Period: Immediate No. of Vacancy: 01 Role Overview We are seeking a dynamic and detail-oriented Presales Executive to join our team. The ideal candidate will be responsible for delivering effective product demonstrations, preparing accurate quotes, and working closely with potential clients to understand their requirements and match solutions with budgets. This role demands strong analytical, communication, and client engagement skills. What You’ll Do Conduct Product Demonstrations: Present engaging and tailored product demos to prospective customers and partners, helping them understand how the solution fits their specific needs. Collect and Analyse Customer Feedback: Gather input from clients post-demo to identify strengths and improvement areas, using insights to refine future presentations. Ensure Quote Accuracy: Create detailed and accurate quotations that align with customer expectations and internal pricing policies, avoiding over- or under-quoting. Maintain Quote Accuracy Ratio (Matching with Budget): Regularly review and adjust quotes to ensure they match customer budgets while maintaining profitability and competitiveness. Improve Demo to Quote Conversion Ratio: Follow up with demo participants and nurture them through the sales funnel to increase the percentage of demos that result in quotation requests. Monitor and Reduce Cycle Time: Optimize the time taken from demo to deal closure by identifying bottlenecks and implementing process improvements. Collaborate with Sales & Technical Teams: Work closely with internal teams to ensure smooth communication, solution alignment, and a seamless customer onboarding experience. Maintain CRM/ERP Documentation: Accurately document all interactions, demo results, trial usage, and KPIs in the company's CRM or ERP systems for performance tracking and reporting.