Work from Office
Full Time
Five (5) years related call center workforce management experience with at least 2 years of supervisory experience of leading a team of Real Time Analysts in a fast paced environment. Experience in Planning and Scheduling will be an added advantage. Preferred Special Skills, Knowledge or Qualifications Overall 5+ years of experience in WFM 2 years of experience leading Real Time Management teams Ability to demonstrate and articulate understanding of key workforce management concepts Proficient with phone system reporting and scheduling tools (Verint, Nice, IEX, Cisco) as well as Microsoft Office (Excel, Word, PowerPoint, Outlook) Strong quantitative/analytical skills Location : - Navi Mumbai,Gurugram,Indore,Mohali
Taskus
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Outsourcing and Offshoring Consulting
10001 Employees
264 Jobs
Key People
Gurugram
4.0 - 8.0 Lacs P.A.
Navi Mumbai
4.0 - 8.0 Lacs P.A.
3.5 - 4.5 Lacs P.A.
5.0 - 8.0 Lacs P.A.
Mumbai
3.5 - 6.0 Lacs P.A.
Hyderābād
3.85 - 7.0 Lacs P.A.
Navi Mumbai
3.0 - 3.5 Lacs P.A.
Mumbai, Maharashtra, India
15.0 - 17.0 Lacs P.A.
Mumbai, Maharashtra, India
8.0 - 12.0 Lacs P.A.
Noida, Uttar Pradesh, India
Experience: Not specified
Salary: Not disclosed
