About the job Job Overview We are looking for the very best engineers to join our Indian office/subsidiary as we start a brand-new R&D center in NCR India. There isn’t be a better time to be part of global WatchGuard engineering team which has so far dominated the Network and End Point Security products and services’ market through sheer innovation, superior technical skills, next to none subject matter expertise, and a “customer first” mindset. Imagine being in the true startup mode yet having the support of a mature global organization behind you to help you succeed as you build the next generation of security services designed for the massive scale in the AWS cloud, and deal with some of the most complex challenges while figuring out the best and most optimal (& very user friendly) Security services & solutions for the WatchGuard Cloud (a global multi-tier, multi-tenant security configuration, management & reporting platform). We need your focus, experience, and technical expertise to champion our mission in NCR, and you will collaborate across many functions such as Product Management, Technical Support, as well as other R&D teams in WatchGuard. We will also rely on your in-depth knowledge of agile software development practices as well as your proven track record in being able to create top-notch cloud-native applications and services using cutting-edge tools and technology in an AWS public cloud environment. This is an exceptional opportunity for any dynamic, motivated, driven and smart individual who is looking for the opportunity to be part of a fast-growing, cybersecurity company. If this challenge intrigues you, and you want to create something great, keep reading. A day in your life Most days at WatchGuard are fast-paced and challenging, and your ability to thrive in an ever-changing environment will give you the outlook to determine daily priorities. A typical day could range from having a discussion with your team on the best approach for your development activities for the current sprint and the prioritization of additional work items, to strategizing on what improvements can be implemented based on what has been learned. Your day could also include a deep-dive into an adjacent software stack in order to learn and contribute to a new area. You may be asked to ensure that whatever we are building we are able to monitor effectively in production, so that we can make subsequent decisions based on true and meaningful insights. One thing is for sure – every day will be different as you strive to help WatchGuard build and grow a world class cloud development team and bring cutting-edge solutions, with enterprise-grade security that is simplified and ready for our partners and customers. Key responsibilities Design & Build fault tolerant and failsafe Platform and Services for WatchGuard Cloud suite of Applications with SLAs reaching up to 99.999. Maintain an open environment of collaboration, transparency, innovation, and fun. Work with globally distributed teams (in Engineering, Product Management & program management) to deliver on the priorities and commitments on behalf of the overall R&D organization in WatchGuard. Makes use of and enhances our cloud delivery model (CICD) Supports ongoing development and improvements to our security model including use of strong two-factor authentication, WAFs, separation of duties, OWASP coding practices Strive to always make development more efficient, focused on the right priorities, and more fun Your Experience will show: An analytical frame of mind, a desire to take ownership, and never taking any failure as a setback. Building cloud services using 4 or more of following skills (with a minimum of 6-8 years of work experience) Primary language (one or more): Python, GOLang, Java Secondary language (zero or more): C++, Scala, C# Good to have: Frontend technologies like Angular, React One (or more) databases: MySQL, Elasticsearch, DynamoDB, MSSQL Messaging Queues like Rabbit MQ, Active MQ, SQS etc. AWS services (EC2, ECS, Lambdas, S3, API Gateway, RDS, Aurora, CloudFront, SNS/SQS) Understanding of Scrum/Agile & DevOps Process with at-least a couple of years of experience Being at ease with tools/systems like Jira, GitHub, Confluence, CI/CD Pipeline using Jenkins, Cloud Formation templates, Artifactory, Office Suite, Linux Who you are. You…. Don’t have to be an expert in security but you have disciplined and hygienic development/engineering practices with an “every person counts” mentality. Believe that “nothing is impossible” and challenge yourself and others to be the best that they can be. You realize the endless possibilities of being part of a growing global company operating in one of the hottest domains (cyber security) of today. Can break a problem methodically and utilize your “out of the box” thinking to solve diverse technical issues with minimal supervision and an unbeatable sense of urgency. Are a highly motivated individual with a passion for cloud environments, scalability, and staying at the bleeding edge of new technologies. Have strong verbal and written communication skills. Are not afraid to voice your opinion even if it’s not the most popular one in the room and are very open to ideas by others and utilize a rational thinking and approach to arrive at the right solution.

Job Overview We are looking for the very best engineers to join our Indian office/subsidiary as we start a brand-new R&D center in NCR India. There isn’t be a better time to be part of global WatchGuard engineering team which has so far dominated the Network and End Point Security products and services’ market through sheer innovation, superior technical skills, next to none subject matter expertise, and a “customer first” mindset. Imagine being in the true startup mode yet having the support of a mature global organization behind you to help you succeed as you build the next generation of security services designed for the massive scale in the AWS cloud, and deal with some of the most complex challenges while figuring out the best and most optimal (& very user friendly) Security services & solutions for the WatchGuard Cloud (a global multi-tier, multi-tenant security configuration, management & reporting platform). We need your focus, experience, and technical expertise to champion our mission in NCR, and you will collaborate across many functions such as Product Management, Technical Support, as well as other R&D teams in WatchGuard. We will also rely on your in-depth knowledge of agile software development practices as well as your proven track record in being able to create top-notch cloud-native applications and services using cutting-edge tools and technology in an AWS public cloud environment. This is an exceptional opportunity for any dynamic, motivated, driven and smart individual who is looking for the opportunity to be part of a fast-growing, cybersecurity company. If this challenge intrigues you, and you want to create something great, keep reading. A day in your life Most days at WatchGuard are fast-paced and challenging, and your ability to thrive in an ever-changing environment will give you the outlook to determine daily priorities. A typical day could range from having a discussion with your team on the best approach for your development activities for the current sprint and the prioritization of additional work items, to strategizing on what improvements can be implemented based on what has been learned. Your day could also include a deep-dive into an adjacent software stack in order to learn and contribute to a new area. You may be asked to ensure that whatever we are building we are able to monitor effectively in production, so that we can make subsequent decisions based on true and meaningful insights. One thing is for sure – every day will be different as you strive to help WatchGuard build and grow a world class cloud development team and bring cutting-edge solutions, with enterprise-grade security that is simplified and ready for our partners and customers. Key responsibilities Design & Build fault tolerant and failsafe Platform and Services for WatchGuard Cloud suite of Applications with SLAs reaching up to 99.999. Maintain an open environment of collaboration, transparency, innovation, and fun. Work with globally distributed teams (in Engineering, Product Management & program management) to deliver on the priorities and commitments on behalf of the overall R&D organization in WatchGuard. Makes use of and enhances our cloud delivery model (CICD) Supports ongoing development and improvements to our security model including use of strong two-factor authentication, WAFs, separation of duties, OWASP coding practices Strive to always make development more efficient, focused on the right priorities, and more fun Your Experience will show: An analytical frame of mind, a desire to take ownership, and never taking any failure as a setback. Building cloud services using 4 or more of following skills (with a minimum of 3-5 years of work experience) Primary language (one or more): Python, GOLang, Java Secondary language (zero or more): C++, Scala, C# Good to have: Frontend technologies like Angular, React One (or more) databases: MySQL, Elasticsearch, DynamoDB, MSSQL Messaging Queues like Rabbit MQ, Active MQ, SQS etc. AWS services (EC2, ECS, Lambdas, S3, API Gateway, RDS, Aurora, CloudFront, SNS/SQS) Understanding of Scrum/Agile & DevOps Process with at-least a couple of years of experience Being at ease with tools/systems like Jira, GitHub, Confluence, CI/CD Pipeline using Jenkins, Cloud Formation templates, Artifactory, Office Suite, Linux Who you are. You…. Don’t have to be an expert in security but you have disciplined and hygienic development/engineering practices with an “every person counts” mentality. Believe that “nothing is impossible” and challenge yourself and others to be the best that they can be. You realize the endless possibilities of being part of a growing global company operating in one of the hottest domains (cyber security) of today. Can break a problem methodically and utilize your “out of the box” thinking to solve diverse technical issues with minimal supervision and an unbeatable sense of urgency. Are a highly motivated individual with a passion for cloud environments, scalability, and staying at the bleeding edge of new technologies. Have strong verbal and written communication skills. Are not afraid to voice your opinion even if it’s not the most popular one in the room and are very open to ideas by others and utilize a rational thinking and approach to arrive at the right solution.

We are looking for the very best engineers to join our Indian office/subsidiary as we start a brand-new R&D center in NCR India. There isn't a better time to be part of the global WatchGuard engineering team which has dominated the Network and End Point Security products and services market through innovation, technical skills, subject matter expertise, and a customer-first mindset. You will be in startup mode with the support of a mature global organization, aiming to build the next generation of security services for the AWS cloud and develop user-friendly solutions for the WatchGuard Cloud. Your focus, experience, and technical expertise are needed to champion our mission in NCR and collaborate across various functions within WatchGuard. Your knowledge of agile software development practices and experience in creating cloud-native applications and services using cutting-edge tools in an AWS environment will be essential for success in this role. As a dynamic, motivated, driven, and smart individual, you will have the opportunity to be part of a fast-growing cybersecurity company. If you are intrigued by this challenge and want to create something great, keep reading. Most days at WatchGuard are fast-paced and challenging, requiring your ability to thrive in an ever-changing environment. Your daily priorities may include discussions with your team on development activities, strategizing improvements, deep-diving into new areas, and ensuring effective monitoring of production. Your role is crucial in helping WatchGuard build a world-class cloud development team and deliver cutting-edge solutions with enterprise-grade security. Key Responsibilities: - Design and build fault-tolerant and failsafe Platform and Services for WatchGuard Cloud applications with SLAs reaching up to 99.999. - Foster an environment of collaboration, transparency, innovation, and fun. - Collaborate with globally distributed teams to deliver on priorities and commitments. - Enhance the cloud delivery model (CI/CD) and improve the security model. - Focus on making development more efficient, prioritized, and enjoyable. Your Experience Should Include: - Analytical mindset, ownership, and resilience in the face of failure. - Experience in building cloud services using languages such as Python, GOLang, Java, C++, Scala, C#, and frontend technologies like Angular, React. - Familiarity with databases like MySQL, Elasticsearch, DynamoDB, MSSQL, and messaging queues. - Proficiency in AWS services and understanding of Scrum/Agile & DevOps processes. - Comfort with tools/systems like Jira, GitHub, Confluence, Jenkins, etc. Who You Are: - Not necessarily an expert in security, but with disciplined engineering practices and a collaborative mindset. - A believer in the endless possibilities of being part of a growing global company in the cybersecurity domain. - A problem-solver with out-of-the-box thinking and a sense of urgency. - Highly motivated, passionate about cloud environments and new technologies, with strong communication skills. - Open to diverse ideas and rational thinking to arrive at the right solutions.,

Job Title: Product Support Engineer (Night Shift) Job Location: Noida, India Shift Timing: 9PM-6AM IST Position Overview: Product Support Engineer will provide in-depth support to WatchGuard’s customers and Partners. The PSE will work on complex problem solving around Networking and WatchGuard services for WatchGuard authorized resellers, distributors, external end users, and internal employees. Customers within each of these groups may have dramatically different levels of technical expertise. The PSE must be able to adjust their level of technical communication to that which is most effective for that customer. The PSE must also be capable of effectively and professionally communicating with customers via telephone, email, and web. The PSE will work in a high pace of work, transitioning from one interaction (web case or a live call) immediately into the next interaction. A Day in the Life: Each day will start with reviewing emails and Microsoft Teams messages for important news and/or events. Then logging into the CRM system to start reviewing cases within your personal queue to identify critical problems that need an immediate reply. The day then continues changing your availability status to take on the next case or call-in priority. You’ll create cases for new incidents or start using your technical expertise to begin troubleshooting a problem already logged in queue. Your customers will range from WatchGuardONE Partners, who help their end user, to the end user themselves. Skills and Qualifications: Fluent in English, both speaking and writing. Excellent written and verbal communication skills. Strong time management skills, results-focused, and a proactive nature. Ability to learn quickly and to adapt easily to change. Experience using CRM systems, Salesforce.com preferred. B.Tech/B.E./MCA and/or IT Networking or Security Certification such as: Network+, CCNA, or Security+. 2-8 years of relevant experience in technical support/helpdesk role troubleshooting network and/or network security problems. Strong understanding of TCP/IP networking, applying OSI model troubleshooting methodology, Windows and Macintosh operating systems, and VPN technologies and their corresponding protocols. Familiarity with authentication protocols (LDAP, RADIUS, etc.), cloud platforms such as Azure and AWS, multifactor authentication software, antivirus, intrusion prevention software, and WAN protocols.