Walkin Drive For OB Incharge Retail

3 - 8 years

4 - 7 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities Manage Outbound Operations Oversee order picking, packing, staging, and dispatch activities to ensure timely and accurate shipment of retail orders. Dispatch Planning & Execution – Coordinate with transporters, customers, and planning teams to schedule and execute daily dispatches as per SLA. Team Supervision – Allocate manpower effectively across shifts, monitor performance, and ensure productivity and discipline among OB staff. System & Documentation Accuracy – Ensure all outbound transactions are accurately updated in WMS/SAP and required dispatch documents are prepared. Order Accuracy & QC – Ensure orders are picked and packed as per customer requirements with correct quantity, quality, and labeling. KPI & SLA Adherence – Monitor dispatch TAT, order fulfillment rate, and vehicle turnaround time; take action on deviations. Safety & Compliance – Enforce 5S, safety protocols, and proper handling of goods to minimize damage and workplace risks. Continuous Improvement – Identify and resolve process bottlenecks; contribute to enhancing outbound efficiency and customer satisfaction.

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