Skills: Strong communication and interpersonal skills, Negotiation and persuasion skills, Problem-solving and conflict resolution skills, Attention to detail and accuracy, Knowledge of debt collection laws and regulations, Proficiency in using collection software and CRM systems, Ability to work independently and meet collection targets, As a Collections Executive, you will be responsible for chasing outstanding debts, building strong relationships with customers, and achieving collection targets. You will need to have excellent communication and negotiation skills, as well as the ability to handle difficult situations and resolve conflicts. Responsibilities Contact customers via phone, email, or mail to collect outstanding debts Negotiate payment plans and repayment schedules with customers Resolve disputes or conflicts related to payments Maintain accurate records of customer interactions and transactions Monitor customer accounts to ensure timely payments and prevent overdue debts Identify and address any issues or reasons for non-payment Collaborate with the finance team to implement strategies for faster collections Provide regular reports on collection activities and outstanding debts Qualifications Proven experience as a collections executive or similar role Excellent communication and negotiation skills Ability to handle difficult situations and resolve conflicts Strong attention to detail and accuracy Good knowledge of debt collection laws and regulations Proficient in using collection software and CRM systems Ability to work independently and meet collection targets Bachelor's degree in finance or a related field is preferred Skills Strong communication and interpersonal skills Negotiation and persuasion skills Problem-solving and conflict resolution skills Attention to detail and accuracy Knowledge of debt collection laws and regulations Proficiency in using collection software and CRM systems Ability to work independently and meet collection targets Show more Show less

Position : Team Leader Age : 25 to 30 years Education : Graduate Experience :2 3 years in collection field Reporting to : AM/ DM Collection Industry : BFSI/Investments/BPO Role Responsibilities Drive and achieve targets of your territory for the unsecured loan, Vehicle loan business and other products. Coordinate with Feet on Street (FOS) employees to achieve the target. Ensure regular meeting with FOS along with their visit plan revenue generation. Monitor the overall performance of the FOS structure associated with the product assigned to them and manage performance effectively. Ensure the optimal allocation of budgeted resources at all times. Maintain productivity targets as agreed in line with address non-performing FOS executives. Develop and oversee the training and development of FOS staff. Establish lead management targets and standards to optimize sales conversion. Manage performance metrics for the FOS team and ensure compliance with set standards. Requirements And Skills Proven work experience as a team leader or supervisor In-depth knowledge of performance metrics Good PC skills, especially MS Excel Excellent communication and leadership skills Decision-making skills This job is provided by Shine.com Show more Show less

WALK-IN DRIVE Monday To Saturday - 9:00 Am to 4:00 PM We're Hiring! Immediate Openings Available! Location: Singasandra Venue: Gurukrupa Square, 3rd Floor, 58/1, Hosur Road, Service Rd, Singasandra, Bengaluru, Karnataka 560114 Walk-in Time: 09:00 AM to 6:00 PM Freshers are welcome to apply! Job Details Process: Outbound Languages: Manageable English + Kannada Qualification: Minimum 12th Pass Experience: Freshers Experienced Candidates Can Apply Salary Range: 13000 - 16000 In-hand + Attractive Incentives Contact For More Details Laxman 7406389277 Google Maps Location: https://maps.app.goo.gl/wdTnjTTZ9DcBbhDG8 Dont miss out on this great opportunity! See you at the walk-in!! Contact customers via phone to collect past due accounts Negotiate payment plans and settlements with customers Maintain accurate records of all interactions and payment agreements Update customer account information and payment status in the system Meet or exceed monthly collection targets Handle customer objections and provide solutions to resolve their debts Assist customers in setting up payment arrangements and provide follow-up Refer complex cases to senior staff or legal team as necessary This job is provided by Shine.com Show more Show less

Company Description VGM Consultants Limited, an ISO/IEC 27001:2013 certified company, provides a wide array of services including telecalling, data entry, process handling, and field activities. Operating from multiple hubs with advanced technology like predictive dialers and call recording systems, VGM offers services such as inbound and outbound telecalling, loan collections, legal recovery, and credit underwriting. With a strong presence across 17 states in India, the company is dedicated to delivering integrated solutions under a single umbrella. Role Description This is a full-time on-site role for a Collection Agent based in Siliguri. The Collection Agent will be responsible for debt collection and cash collection, managing collections of loan accounts in various stages, and ensuring timely payments. Additionally, the agent will handle communication with clients, provide customer service, and report on collection activities, maintaining records in accordance with company protocols. Qualifications Debt Collection and Cash Collection skills Strong Communication and Customer Service abilities Basic understanding of Finance Excellent problem-solving and negotiation skills Ability to work independently and as part of a team Proficiency in using CRM software and other related tools Previous experience in a similar role is a plus High school diploma or equivalent; additional qualifications in Finance or related field are beneficial Show more Show less

Company Description VGM Consultants Limited is a PAN India company offering single-window solutions to various customer needs. They provide services such as telecalling, data entry, process handling, and field activities. With a presence in 17 states in India, VGM Consultants is known for their extensive range of services including debt collection, recovery of loan accounts, legal recovery, credit underwriting, and insurance distribution. Role Description This is a full-time on-site role for a Field Collection Assistant Manager located in the Greater Kolkata Area. The Field Collection Assistant Manager will be responsible for overseeing day-to-day field activities related to debt collection, customer service, and finance. They will be involved in managing field investigations, business sourcing, and coordination with various stakeholders. Qualifications Debt Collection skills Analytical Skills Excellent Customer Service skills Strong Communication skills Finance knowledge Problem-solving abilities Attention to detail Experience in field operations Ability to multitask and prioritize tasks Show more Show less

Jd Managing user accessibility end user data backups Primary level troubleshooting of all the Servers. Regular Health check-up of Servers Network devices, Internet Links Network Devices. Installation, configuration troubleshooting of Desktops/Laptops/Printer. Managing Primary level of IT Escalations report to next level, if required. Vendor coordination/ Call Logging for IT Asset Hardware troubleshooting. Maintaining Security/Antivirus (End User Windows/Linux based Dialler servers) Support for Laptop data encryptions decryptions, as and when required L1 level Hardware support for IT Equipments Preventive maintenance of Servers, Desktops, Laptops Printer. Primary level support for EPABX telephones, Biometric devices, door access CCTV Update inventory for all IT assets Skills Required Any Graduate or Diploma Having minimum 3 years of relevant experience on IT System/Network Support (Computer Hardware, Windows OS, Linux OS, MS Office, Networking) MCP/ MCSE /CCNA or similar Certification is preferable. Process knowledge ( ITIL / ISMS / ISO) will be an added advantage Immediate Joinee preferred. If interested please mail your CV at sushmita.dr@vgmconsult.co.in for further discussion interview This job is provided by Shine.com Show more Show less

We are an ISO certified Limited company with Pan India basis presence of our BFSI/NBFC call centre operations. We are urgently hiring AM - Commercial for our Kolkata Rajarhat office Key Responsibilities Billing Payout Calculation : Handle billing and invoicing for clients. Ensure accurate and timely payout calculations. Manage incentive and commission structures for employees. Relationship Management Client Interaction : Build and maintain strong relationships with clients. Serve as the point of contact for client inquiries related to billing, contracts, and services. Engage in proactive communication to enhance client satisfaction. MIS Reporting : Generate and maintain reports related to billing, payouts, and commissions. Provide data-driven insights to management for decision-making. RFP Proposal Support : Prepare RFP (Request for Proposals) documents and related reports. Collaborate with the business development team for the preparation of client proposals. Incentive Commission Management : Oversee the design and implementation of commission and incentive plans. Monitor the payout process and ensure compliance with the company's policies. Skills Qualification Required Reporting to : VP -MIS Commercial Qualifications : M.Com / CA Inter / Cost Accountant Experience - Minimum 3 years, preferably in a NBFC or other financial institution in MIS Dept Strong analytical skills, particularly in billing and payout calculations. Proficiency in advanced MS Excel and other reporting tools. Excellent communication and interpersonal skills for client interaction. Familiarity with RFPs and contract management. Ability to manage multiple tasks and deadlines effectively. Immediate Joinee preferred If interested please call at +91-6292121331 or mail your updated CV at sushmita.dr@vgmconsult.co.in for further discussion interview. This job is provided by Shine.com Show more Show less

We are seeking an experienced Assistant Manager HR to lead our HR functions in our organization. The successful candidate will develop and implement HR strategies, foster a positive work environment, and ensure compliance with labor laws and regulations. Job Title: Assistant Manager - HR Location: Navi Mumbai Key Responsibilities:- Recruitment:- 1. Manage end-to-end recruitment processes, including job postings, candidate sourcing, interviews, and onboarding. 2. Develop and implement effective recruitment strategies to attract top talent. 3. Collaborate with hiring managers to understand their requirements and ensure timely filling of positions. Strategic HR: - 1. Develop and implement HR strategies aligned with business objectives. 2. Conduct workforce planning, talent management, and succession planning. 3. Foster a culture of innovation, engagement, and continuous improvement. Recruitment Staffing: - 1. Oversee recruitment processes, including sourcing, screening, and hiring. 2. Manage employee onboarding, orientation, and training programs. 3. Ensure compliance with labor laws and regulations. Employee Relations: - 1. Manage employee conflicts, grievances, and disciplinary actions. 2. Conduct investigations, mediate disputes, and provide guidance. 3. Foster positive employee relations. Performance Management: - 1. Develop and implement performance management systems. 2. Conduct performance evaluations, goal setting, and talent development. 3. Monitor and analyze employee performance metrics. Compensation Benefits: - 1. Design and manage compensation and benefits programs. 2. Conduct market research and salary benchmarking. 3. Ensure compliance with benefits administration. Training Development: - 1. Develop and deliver training programs (soft skills, technical skills). 2. Identify training needs and evaluate program effectiveness. 3. Collaborate with external training providers. Compliance Risk Management: - 1. Ensure compliance with labor laws, regulations, and company policies. 2. Manage risk mitigation strategies and HR-related audits. 3. Maintain accurate HR records and documentation. Requirements 4+ years of experience in Human Resource Management, preferably in Contact Center. Postgraduate degree in HR, Business, or related field. Strong knowledge of labor laws, regulations, and compliance. Excellent communication, leadership, and problem-solving skills. Proficient in HR software. CTC: Negotiable on last drawn. What We Offer: - Competitive salary and benefits package. Opportunity to work in a dynamic and growing organization. Professional development and growth opportunities. Collaborative and supportive work environment. This job is provided by Shine.com Show more Show less

Setting their teams goals and communicating them effectively Developing and implementing plans and strategies Delegating responsibilities to team members according to their expertise Resolving internal conflicts and boosting up the teams morale Using key metrics to keep the track of team progress Managing and allocating the teams resources This job is provided by Shine.com