Vending Machine Technician

Job Title: Vending Machine Technician

Department: Operations / Technical Services

Immediate Reporting: City Tech Lead / Operations Manager

Job Summary:

We are seeking a skilled and proactive Vending Machine Technician to install, maintain, and service vending machines across client locations. The ideal candidate should have hands-on experience in troubleshooting mechanical, electrical, and electronic components—particularly payment systems, motors, and sensors. Basic computer literacy and experience in documentation using Excel, Google Sheets, and Forms are essential.

KRA:

• Installation & Setup
• Install and configure vending machines at client sites, ensuring all components are correctly set up and functional.
• Preventive Maintenance (PM)
• Conduct scheduled preventive maintenance to ensure continuous, optimal machine performance.
• Troubleshooting & Repairs
• Identify and resolve faults in mechanical parts, electrical components, and digital systems (e.g., UPI scanners, card readers, motors, sensors).
• Attend service calls and resolve issues within the defined Turnaround Time (TAT).
• Refilling & Functional Testing
• Refill vending machines and test functionality during or after service visits.
• Documentation & Reporting
• Maintain accurate logs of maintenance tasks, spare parts usage, service status, and time tracking.
• Use basic tools like Excel, Google Sheets, and Forms to record and report service data and job status.
• Compliance & Standards
• Adhere to hygiene, safety, and brand quality guidelines at all times during installation and maintenance.

Preferred Qualifications & Experience:

• ITI/Diploma in Mechanical, Electrical, or Electronics Engineering (or equivalent).
• 1–2 years of experience in technical service roles.
• Prior experience with vending machines, AC units, refrigerators, or coffee/water purifier machines is highly preferred.
• Familiarity with payment systems (UPI/card readers) is a strong plus.
• Basic proficiency with MS Excel, Google Sheets, and Forms for reporting and documentation.

Key Skills:

• Electronics/Mechanical/electrical troubleshooting
• Working knowledge of sensors, motors, control panels
• Digital payment system maintenance
• Record-keeping and technical documentation
• Basic computer literacy
• Good communication and customer service
• Able to travel for field service

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Supplemental Pay:

• Yearly bonus

Work Location: In person