Role: UX Lead - Bangalore (P40)
Experience criteria: 15+ years of relevant experience
Key Responsibilities:
- Design Excellence: Oversee the creation of user flows, wireframes, prototypes, and high-fidelity UI designs that deliver exceptional user experiences.
- User-Centered Design: Champion the voice of the customer through user research, usability testing, and data-driven design decisions. Make strategic design and user-experience decisions related to core, and new, functions and features. Present concepts, facilitate briefing/kick-off sessions and workshops with clients.
- Team Leadership: Manage, mentor, and inspire a team of UX designers, researchers, and other design professionals. Foster a culture of innovation, collaboration, and continuous improvement.
- Cross-Functional Collaboration: Partner with Product, Engineering, Marketing, and Business teams to ensure seamless integration of design with product development. Inspire Business and Departmental Culture, Values and Brand Vision
- Strategic Leadership: Define and lead the UX strategy, and UI Design alignment for products across multiple platforms, aligning with business objectives and user needs. Collaborate with stakeholders to gain a deeper understanding of users goals, validate design solutions, conduct usability testing, and incorporate insights into your design.
- Pipeline Development: Work with the Presales team to create winning pitches and RFP responses.
- Stakeholder Management: Influence key stakeholders, presenting UX strategies, design concepts, and research findings with clarity and confidence.
- Process Improvement: Develop and refine UX design processes, tools, and standards to drive efficiency and consistency across projects.
Desired Skills, Experience & Qualifications:
- Experience: 15+ years of proven experience in UX design, interaction design, and user research, with at least 5 years in a leadership capacity.
- Portfolio: An exceptional portfolio showcasing innovative UX design solutions.
- Educational Qualification: Master s degree from NID, IIT Interaction Design, or HCI, or equivalent experience.
- Leadership Skills: Demonstrated ability to lead cross-functional teams, manage senior stakeholders, and mentor junior staff.
- Analytical Thinking: Strong background in UX research methodologies, usability testing, and data-driven decision-making. Curiosity for how business, social, technical and behavioural factors impact the UX across the user journey inside and outside the product UX.
- Communication: Exceptional storytelling, presentation, and stakeholder management skills. Maintain and leverage engagements with global stakeholders consistently. Excellent interpersonal, written and verbal communication, and storytelling skills.
- User-Centered Design: A solid grasp of user-centred design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
- Technical Proficiency: Expertise in design tools (Figma, Sketch, Adobe XD, etc.) and familiarity with front-end technologies (HTML, CSS, JavaScript) is a plus. Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design. Knowledge of AEM, Magento, AEP, AA, Target, Campaign, Marketo will be an advantage.
- Estimations & Planning: Must be able to estimate, plan and lead design projects
- Innovation: Should be able to innovate and build smart design tools to expedite design deliverables, e.g. new XD plugins, with the goal to make design deliveries time efficient and effective.
- Team Player: You re a great teammate who likes to have fun while getting things done! Advanced degree in UX Design, HCI, Cognitive Psychology, or related fields is a plus.
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