7 - 12 Years 1 Opening Bangalore Role description UST Tittle: Lead I - Cloud Infrastructure Services Who we are: At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 26,000 employees in 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at . You Are: Digital Security Lead The Opportunity : Oversee the analysis and resolution of security vulnerabilities for Waters digital properties including brand websites, microsites and 3rd party hosted sites. Monitor Black Kite security score to prioritize and facilitate vulnerability fixes. Maintain a Digital Properties database containing pertinent data related to purpose and ownership of all Waters digital properties. Prepare and present reports to leadership on the Waters digital property security posture and current state of remediations. Develop and sustain effective relationships and partnerships with key stakeholders, providing insights, thought leadership and guidance on the security landscape and opportunities to improve Waters security posture. What you need: 5+ years in a program lead role working with Information Security on analyzing and facilitating the remediation of security vulnerabilities Familiarity with application and infrastructure security best practices Familiarity with OWASP Top 10 application security vulnerabilities Good communication, analytical, problem-solving, and presentation skills as well as a learning attitude Strong organizational and time management skills; able to effectively prioritize and manage shifting priorities and assignments Bonus points if: Strong verbal, presentation and written communication skills Excellent problem-solving skills, with a demonstrated ability to identify issues and solve them quickly. Strong analytical, leadership, problem solving, organization and planning skills What we believe : We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the center of everything we do. Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity: Through business, we will better the lives of those less fortunate than ourselves. Integrity: We honor our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. To support and promote the values of UST. Comply with all Company policies and procedures Skills Problem Solving,Owasp,Communication About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

3 - 5 Years 2 Openings Trivandrum Role description As an Identity and Security Engineer , you will play a pivotal role in safeguarding digital identities across a complex, hybrid enterprise environment. You will be responsible for designing, implementing, and managing scalable IAM solutions that ensure secure and seamless access for users, applications, and services. This hands-on engineering role requires deep expertise in identity protocols, cloud IAM, and security automation. You will collaborate with cross-functional teams including DevOps, infrastructure, application development, and compliance to embed identity as a key component of the security architecture. Key Responsibilities Identity Architecture & Engineering Design and implement scalable IAM solutions, including SSO, MFA, and RBAC. Manage identity lifecycle processes: onboarding, offboarding, access reviews, and recertifications. Integrate IAM systems with enterprise applications, cloud platforms (Azure AD, AWS IAM), and third-party tools. Security Operations & Automation Develop automation scripts for identity provisioning and access governance. Deploy and manage Privileged Access Management (PAM) solutions to secure administrative access. Support Zero Trust Architecture by enforcing least privilege access across all environments. Monitoring, Detection & Incident Response Monitor identity-related events using SIEM and analytics tools. Investigate and respond to access violations and identity-based security incidents. Conduct root cause analysis and implement preventive controls. Compliance & Governance Ensure compliance with standards such as GDPR, PCI-DSS, ISO 27001. Maintain audit trails, access logs, and documentation to support internal/external audits. Contribute to policy development, risk assessments, and awareness programs. Collaboration & Continuous Improvement Work with DevOps and IT teams to embed IAM into CI/CD pipelines and cloud-native environments. Mentor junior engineers and promote IAM best practices across teams. Stay updated on identity trends, technologies, and evolving threat landscapes. Required Qualifications Minimum 5 years of experience in IAM or security engineering roles. Strong understanding of IAM protocols (SAML, OAuth2, OpenID Connect, LDAP, SCIM). Hands-on experience with Azure AD, Active Directory, AWS IAM/GCP IAM. Experience with PAM tools such as CyberArk, BeyondTrust, or HashiCorp Vault. Proficient in scripting languages (PowerShell, Python, or equivalent). Strong grasp of Zero Trust principles and identity governance frameworks. Preferred Qualifications Relevant certifications (Microsoft Identity and Access Administrator, CISSP, Azure Security Engineer, etc.). Experience in enterprise or retail environments at scale. Familiarity with Just-In-Time (JIT) access, identity analytics, and behavioral monitoring. Exposure to DevSecOps and CI/CD pipeline security integration. Skills Identity Access Management,Information Security,Security Monitoring About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

3 - 5 Years 2 Openings Trivandrum Role description Role Proficiency: Performs tests in strict compliance independently guides other testers and assists test leads Outcomes: Construct test scenarios based on customer user stories or requirements Construct systematic test cases from scenarios for applications based on customer user stories or requirements Execute systematic test cases from scenarios for applications based on customer user stories or requirements Ensure that new or revised components or systems perform to expectation. Ensure meeting of standards; including usability performance reliability or compatibility. Document Test results and report defects Facilitate changes in processes/practices/procedures based on lessons learned from the engagement Develop proficiency of other testers on the project Measures of Outcomes: Timely completion of all tasks # of requirement/user story ambiguities logged Requirements / User story coverage based on test cases/script # of test cases/script developed in comparison to the benchmarks # of test cases/script executed in comparison to the benchmarks # of valid defects Outputs Expected: Requirements Management: Participate Seek Clarification Understand Review Domain relevance: Test feature / component with good understanding of the business problem being addressed for the client Conduct gap analysis between requirement fitment and technology stack using technology/domain expertise Reporting: Reporting the test activities of a small team including multiple testers Estimate: Estimate time effort and resource dependence for work performed Manage knowledge: Consume Contribute Test Design Development Execution: Identify testable scenarios and create test scenario document Update RTM Obtain sign off on test scenarios Basis (3) above identify and create test cases and test data Smoke testing for system readiness check Execute test cases / scripts Identify log and track defects Retest Log in productivity data Skill Examples: Ability to review user story / requirements to identify ambiguities Ability to design test cases / scripts as per user story / requirements Ability to apply techniques to design efficient test cases / script Ability to set up test data and execute tests Ability to identify anomalies and detail them Knowledge Examples: Knowledge of Methodologies Knowledge of Tools Knowledge of Types of testing Knowledge of Testing Processes Knowledge of Testing Standards Additional Comments: 4+ Years of Experience with Performance Testing and Performance Engineering • Follows the Performance Engineering (PE) processes and standards. • Develops Test scripts and Test Scenarios according to non-functional requirements. • Ensures deliverables meet project timelines. • Reports project status on time and accurately. • Participates in PE Recommendation meetings. • Creates and maintains Test Data. • Ensures access to the assigned PE applications built on Cloud/On-Prem. • Develops automated Test Cases and Test Scenarios according to the production usage statistics. • Escalate Risks or Issues to the PE Lead. • Establishes and maintains relationships with customers. • Creates PE Recommendation / Go-No Go documentation. • Ensures all PE project artifacts are current, are in its proper location, and are audit ready. • Provides project or task level estimates as needed to PE Lead. • Conducts test execution per Test Plan and reviews test output to ensure SLA compliance. Skills Performance Testing,Cloud,Jmeter About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

5 - 7 Years 1 Opening Trivandrum Role description We are seeking a Senior SecDevOps Analyst to lead the integration of security into our DevOps practices and infrastructure. This role is suited for an experienced security professional who can navigate complex, hybrid environments and proactively secure large-scale, customer-facing platforms. You will be instrumental in designing secure systems, embedding security into CI/CD pipelines, and supporting risk and compliance initiatives while collaborating closely with DevOps, product, and IT teams. Key Responsibilities: Security Architecture & Engineering Design and implement secure infrastructure solutions across cloud and on-premise environments. Define, enforce, and promote security standards for Infrastructure as Code (IaC), containers, and microservices. Collaborate with architects and engineering teams to ensure secure application design and deployment. DevSecOps Enablement Integrate security tools (SAST, DAST, SCA) into CI/CD pipelines. Automate security scanning and compliance checks using tools such as Snyk , Checkov , or Prisma Cloud . Drive adoption of DevSecOps practices through training, documentation, and hands-on guidance. Cloud & Container Security Secure cloud-native environments (AWS, Azure, GCP) focusing on identity, access, and data protection. Implement and monitor security for Kubernetes clusters, Docker containers, and serverless applications. Monitoring, Detection & Response Develop and maintain security monitoring and incident response procedures. Collaborate with SOC and IT teams to investigate, remediate, and document security incidents. Conduct root cause analysis and post-incident reviews to enhance system resilience. Compliance & Governance Support regulatory compliance (PCI-DSS, GDPR, ISO 27001) and internal audit initiatives. Maintain up-to-date documentation for security controls, risk assessments, and policies. Participate in vendor risk assessments and third-party security evaluations. Collaboration & Leadership Act as a security advisor to DevOps, product, and infrastructure teams. Mentor junior analysts and promote security best practices. Stay informed on evolving threats, technologies, and security frameworks. Required Qualifications: 8+ years of experience in security engineering, DevOps, or SecDevOps. In-depth knowledge of cloud security (AWS preferred), system hardening, and network security. Hands-on experience with Python, Bash, PowerShell for scripting and automation. Proficient in CI/CD tools ( GitHub Actions , GitLab CI , Jenkins ) and IaC platforms ( Terraform , CloudFormation ). Strong expertise in container security ( Docker , Kubernetes ) and orchestration tools. Familiarity with enterprise security tools (SIEM, EDR, vulnerability management). Sound knowledge of frameworks like NIST , CIS , ISO 27001 , and compliance standards ( PCI-DSS , GDPR ). Preferred Qualifications: Industry-recognized certifications (e.g., CISSP , CKS , AWS Security Specialty , OSCP ). Experience in large-scale retail or e-commerce environments. Understanding of secure payment systems, fraud prevention, and data privacy. Familiarity with Zero Trust Architecture and identity-centric security models. Skills Information Security,Security Monitoring,Infrastructure Security About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

3 - 5 Years 1 Opening Trivandrum Role description Role Proficiency: Acts under minimum guidance of DevOps Architect to set up and manage DevOps tools and pipelines. Outcomes: Interpret the DevOps Tool/feature/component design and develop/support the same in accordance with specifications Follow and contribute existing SOPs to trouble shoot issues Adapt existing DevOps solutions for new contexts Code debug test and document; and communicate DevOps development stages/status of DevOps develop/support issues Select appropriate technical options for development such as reusing improving or reconfiguration of existing components Support users onboarding them on existing tools with guidance from DevOps leads Work with diverse teams with Agile methodologies Facilitate saving measures through automation Mentor A1 and A2 resources Involved in the Code Review of the team Measures of Outcomes: Schedule adherence Quality of the code Defect injection at various stages of lifecycle # SLA related to level 1 and level 2 support # of domain certification/ product certification obtained Facilitate saving measures through automation Outputs Expected: Automated components: Deliver components that automate parts to install components/configure of software/tools in on-premises and on cloud Deliver components that automate parts of the build/deploy for applications Configured components: Configure a CI/CD pipeline that can be used by application development/support teams Scripts: Develop/Support scripts (like Powershell/Shell/Python scripts) that automate installation/ configuration/ build/ deployment tasks Onboard users: Onboard and extend existing tools to new app dev/support teams Mentoring: Mentoring and providing guidance to peers Stakeholder Management: Guide the team in preparing status updates; keeping management updated regarding the status Data Base: Data Insertion Data update Data Delete Data view creations Skill Examples: Install configure troubleshoot CI/CD pipelines and software using Jenkins/Bamboo/Ansible/Puppet /Chef/PowerShell /Docker/Kubernetes Integrate with code/test quality analysis tools like Sonarqube/Cobertura/Clover Integrate build/deploy pipelines with test automation tools like Selenium/Junit/NUnit Scripting skills (Python Linux/Shell/Perl/Groovy/PowerShell) Repository Management/Migration Automation – GIT/BitBucket/GitHub/Clearcase Build automation scripts – Maven/Ant Artefact repository management – Nexus/Artifactory Dashboard Management & Automation- ELK/Splunk Configuration of cloud infrastructure (AWS/Azure/Google) Migration of applications from on-premises to cloud infrastructures Working on Azure DevOps/ARM (Azure Resource Manager)/DSC (Desired State Configuration) Strong debugging skill in C#/C Sharp/Dotnet Basic working knowledge of database Knowledge Examples: Knowledge of Installation/Config/Build/Deploy tools and knowledge of DevOps processes Knowledge of IAAS - Cloud providers (AWS/Azure/Google etc.) and their tool sets Knowledge of the application development lifecycle Knowledge of Quality Assurance processes Knowledge of Quality Automation processes & tools Knowledge of Agile methodologies Knowledge of security policies and tools Additional Comments: Role Proficiency: Acts under limited guidance from DevOps lead to set up and manage DevOps tools and pipelines Outcomes: Interpret the DevOps Tool/feature/component design and develop/support the same in accordance with specifications Follow existing SOPs to trouble shoot issues adapting existing DevOps solutions for new contexts Code debug test and document; communicate DevOps development stages/status of DevOps develop/support issues Select appropriate technical options for development such as reusing improving or reconfiguration of existing components Support users and onboard them to existing tools with guidance from DevOps leads Work with diverse teams with Agile methodologies Mentor A1 resources Documentation of Task for reference Skills Devops,Aws,Azure docker,Kubernetes About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

5 - 7 Years 1 Opening Trivandrum Role description Role Proficiency: Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activities Outcomes: Interpret the application/feature/component design to develop the same in accordance with specifications. Code debug test document and communicate product/component/feature development stages. Validate results with user representatives; integrates and commissions the overall solution Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions Optimises efficiency cost and quality. Influence and improve customer satisfaction Set FAST goals for self/team; provide feedback to FAST goals of team members Measures of Outcomes: Adherence to engineering process and standards (coding standards) Adherence to project schedule / timelines Number of technical issues uncovered during the execution of the project Number of defects in the code Number of defects post delivery Number of non compliance issues On time completion of mandatory compliance trainings Outputs Expected: Code: Code as per design Follow coding standards templates and checklists Review code – for team and peers Documentation: Create/review templates checklists guidelines standards for design/process/development Create/review deliverable documents. Design documentation r and requirements test cases/results Configure: Define and govern configuration management plan Ensure compliance from the team Test: Review and create unit test cases scenarios and execution Review test plan created by testing team Provide clarifications to the testing team Domain relevance: Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client. Learn more about the customer domain identifying opportunities to provide valuable addition to customers Complete relevant domain certifications Manage Project: Manage delivery of modules and/or manage user stories Manage Defects: Perform defect RCA and mitigation Identify defect trends and take proactive measures to improve quality Estimate: Create and provide input for effort estimation for projects Manage knowledge: Consume and contribute to project related documents share point libraries and client universities Review the reusable documents created by the team Release: Execute and monitor release process Design: Contribute to creation of design (HLD LLD SAD)/architecture for Applications/Features/Business Components/Data Models Interface with Customer: Clarify requirements and provide guidance to development team Present design options to customers Conduct product demos Manage Team: Set FAST goals and provide feedback Understand aspirations of team members and provide guidance opportunities etc Ensure team is engaged in project Certifications: Take relevant domain/technology certification Skill Examples: Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Break down complex problems into logical components Develop user interfaces business software components Use data models Estimate time and effort required for developing / debugging features / components Perform and evaluate test in the customer or target environment Make quick decisions on technical/project related challenges Manage a Team mentor and handle people related issues in team Maintain high motivation levels and positive dynamics in the team. Interface with other teams designers and other parallel practices Set goals for self and team. Provide feedback to team members Create and articulate impactful technical presentations Follow high level of business etiquette in emails and other business communication Drive conference calls with customers addressing customer questions Proactively ask for and offer help Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks. Build confidence with customers by meeting the deliverables on time with quality. Estimate time and effort resources required for developing / debugging features / components Make on appropriate utilization of Software / Hardware’s. Strong analytical and problem-solving abilities Knowledge Examples: Appropriate software programs / modules Functional and technical designing Programming languages – proficient in multiple skill clusters DBMS Operating Systems and software platforms Software Development Life Cycle Agile – Scrum or Kanban Methods Integrated development environment (IDE) Rapid application development (RAD) Modelling technology and languages Interface definition languages (IDL) Knowledge of customer domain and deep understanding of sub domain where problem is solved Additional Comments: : Minimum 5 years of hands-on experience in C# development Optional Skills: Kotlin, Azure Skills C# .Net,.Net,Software Developer About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

5 - 7 Years 1 Opening Kochi, Trivandrum Role description Job Title: Lead ML-Ops Engineer – GenAI & Scalable ML Systems Location: Any UST Job Type: Full-Time Experience Level: Senior / Lead Role Overview: We are seeking a Lead ML-Ops Engineer to spearhead the end-to-end operationalization of machine learning and Generative AI models across our platforms. You will play a pivotal role in building robust, scalable ML pipelines, embedding responsible AI governance, and integrating innovative GenAI techniques—such as Retrieval-Augmented Generation (RAG) and LLM-based applications —into real-world systems. You will collaborate with cross-functional teams of data scientists, data engineers, product managers, and business stakeholders to ensure AI solutions are production-ready, resilient, and aligned with strategic business goals. A strong background in Dataiku or similar platforms is highly preferred. Key Responsibilities: Model Development & Deployment Design, implement, and manage scalable ML pipelines using CI/CD practices. Operationalize ML and GenAI models, ensuring high availability, observability, and reliability. Automate data and model validation, versioning, and monitoring processes. Technical Leadership & Mentorship Act as a thought leader and mentor to junior engineers and data scientists on ML-Ops best practices. Define architecture standards and promote engineering excellence across ML-Ops workflows. Innovation & Generative AI Strategy Lead the integration of GenAI capabilities such as RAG and large language models (LLMs) into applications. Identify opportunities to drive business impact through cutting-edge AI technologies and frameworks. Governance & Compliance Implement governance frameworks for model explainability, bias detection, reproducibility, and auditability. Ensure compliance with data privacy, security, and regulatory standards in all ML/AI solutions. Must-Have Skills: 5+ years of experience in ML-Ops, Data Engineering, or Machine Learning. Proficiency in Python, Docker, Kubernetes, and cloud services (AWS/GCP/Azure). Hands-on experience with CI/CD tools (e.g., GitHub Actions, Jenkins, MLflow, or Kubeflow). Deep knowledge of ML pipeline orchestration, model lifecycle management, and monitoring tools. Experience with LLM frameworks (e.g., LangChain, HuggingFace Transformers) and GenAI use cases like RAG. Strong understanding of responsible AI and MLOps governance best practices. Proven ability to work cross-functionally and lead technical discussions. Good-to-Have Skills: Experience with Dataiku DSS or similar platforms (e.g., DataRobot, H2O.ai). Familiarity with vector databases (e.g., FAISS, Pinecone, Weaviate) for GenAI retrieval tasks. Exposure to tools like Apache Airflow, Argo Workflows, or Prefect for orchestration. Understanding of ML evaluation metrics in a production context (drift detection, data integrity checks). Experience in mentoring, technical leadership, or project ownership roles. Why Join Us? Be at the forefront of AI innovation and shape how cutting-edge technologies drive business transformation. Join a collaborative, forward-thinking team with a strong emphasis on impact, ownership, and learning. Competitive compensation, remote flexibility, and opportunities for career advancement. Skills Artificial Intelligence,Python,ML-OPS About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

4 - 6 Years 1 Opening Chennai Role description Derivative Services - Bilateral Collateral Associate Main Duties Exp - 4 to 6yrs Location-Chennai Handle assigned tasks and ensure timely completion. Follow up or escalate issues as needed. Support junior team members with queries or problems; act as a go-to expert. Manage daily tasks efficiently and recognize when to seek assistance. Resolve issues related to stock or cash differences; escalate unresolved or high-risk issues promptly. Take ownership of additional tasks or projects and complete them within agreed deadlines. Respond clearly and promptly to client and team queries. Follow all internal rules and procedures honestly and diligently to mitigate risks. Share ideas to enhance efficiency, reduce costs, and improve service quality. Collaborate effectively with team members to foster a positive work environment. Build and maintain strong relationships with other teams and external partners. Keep procedures updated and escalate any concerns to senior staff when necessary. Skills & Qualities Eagerness to continuously learn about transaction processes. Proactively seek ways to improve daily operations. Ability to plan and prioritize work effectively, even amid shifting priorities. Make routine decisions confidently; escalate complex issues appropriately. Manage time well to meet deadlines consistently. Take full ownership of work and propose improvements. Understand and manage operational risks. Comprehensive knowledge of asset management from end to end. Serve as a mentor and guide for junior colleagues. Solve problems efficiently while understanding associated risks. Stay organized and know when to delegate tasks. Open to constructive feedback and continuous improvement. Communicate clearly and collaborate well with others. Build strong relationships with global teams and external partners. Adapt quickly to changes and support innovation initiatives. Report issues clearly and promptly, ideally on the day they arise. Knowledge & Experience Must-Have: Experience using Aladdin and related tools such as CTM, CLS, and SWIFT. Strong understanding of global financial markets. Knowledge of derivatives and collateral management processes. Experience in trade operations across multiple asset classes (equities, fixed income, FX, money markets). Experience in payments and cash operations. Familiarity with SWIFT messaging standards. Understanding of corporate actions, including income processing. Awareness of risks throughout the transaction and asset lifecycle. Nice-to-Have: Experience with OTC derivatives and a variety of OTC products. Strong attention to detail. Proficient in Microsoft Excel. Skills Transaction Management Trade Finance Operations Derivatives Skills Transaction Management,Trade Finance Operations,Derivatives About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

4 - 6 Years 1 Opening Chennai Role description Derivative Services - OTC Main Duties Exp-4 to 6yrs Location-Chennai Handle assigned tasks and ensure their timely completion. Follow up or escalate issues as necessary. Assist junior team members with questions or problems; act as a go-to expert. Manage daily tasks efficiently and recognize when to seek support. Resolve issues related to stock or cash differences. Escalate unresolved or high-risk problems promptly. Take responsibility for additional tasks or projects and complete them on schedule. Respond to client and team queries clearly and promptly. Adhere to all rules and procedures with honesty and care to minimize risk. Share and support ideas to improve efficiency, reduce costs, and enhance service quality. Collaborate effectively with others and contribute positively to the team environment. Build and maintain strong relationships with other teams and external partners. Keep procedures current and escalate any issues to senior staff as needed. Skills & Qualities Continuous learner, always seeking to deepen understanding of transaction processes. Proactively identifies opportunities to improve daily operations. Effectively plans work even when priorities shift. Makes confident routine decisions and asks for help on complex matters. Meets deadlines consistently and manages time well. Takes ownership of work and suggests improvements. Understands risks and how to mitigate them. Possesses end-to-end knowledge of asset management. Acts as a mentor and guide to junior team members. Solves problems effectively with risk awareness. Stays organized and knows when to delegate. Open to feedback and committed to continuous improvement. Communicates clearly and works well with others. Builds strong relationships with global teams and partners. Adapts quickly to changes and supports innovation. Reports issues clearly and promptly on the same day they occur. Knowledge & Experience Must-Have Experience using Aladdin platform and tools such as CTM, CLS, and SWIFT. Solid understanding of global markets. Knowledge of derivatives and collateral management. Experience in trade operations across asset types (equities, fixed income, FX, money markets). Experience handling payments and cash operations. Familiarity with SWIFT messaging standards. Understanding of corporate actions and income processing. Awareness of operational risks in transaction and asset lifecycle. Nice-to-Have Experience with OTC derivatives and related products. Strong attention to detail. Proficiency in Microsoft Excel. Skills Transaction Management Trade Finance Operations Derivatives Skills Transaction Management,Trade Finance Operations,Derivatives About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

4 - 6 Years 3 Openings Chennai Role description Cash Operations Associate Location Chennai Experience-4 to 6yrs The Cash Operations Associate is responsible for executing daily operational tasks with accuracy and efficiency, supporting trade processing, resolving exceptions, and contributing to process improvements. This role requires strong attention to detail, a problem-solving mindset, and the ability to work both independently and collaboratively within global teams. Key Responsibilities Complete assigned cash operations tasks accurately and within established timelines. Monitor and escalate unresolved or high-risk issues related to stock or cash discrepancies. Serve as a go-to resource for junior team members by providing guidance and resolving queries. Proactively manage workload and seek support for complex situations when needed. Handle client and stakeholder queries with clarity, professionalism, and timeliness. Take ownership of special tasks or projects and deliver results within agreed deadlines. Maintain strict adherence to all internal procedures, controls, and risk frameworks. Keep operational procedures and documentation up to date; highlight gaps or concerns to senior staff. Identify and implement ideas that improve process efficiency, reduce risk, and enhance client service. Foster a collaborative team culture and contribute to a positive working environment. Build and maintain strong working relationships with internal teams and external partners. Skills & Qualities Eagerness to learn and improve understanding of transaction and cash operations processes. Ability to prioritize and plan effectively in a fast-paced, changing environment. Confidence in making decisions on routine issues and seeking guidance for complex ones. Strong organizational skills and time management to meet deadlines consistently. Proactive ownership of assigned responsibilities and tasks. Sound understanding of operational risks and compliance procedures. End-to-end awareness of the asset management lifecycle. Willingness to mentor and support junior colleagues. Effective problem-solving and analytical thinking. Clear communication—written and verbal—with internal and external stakeholders. Willingness to adapt to new tools, platforms, or changes in the work environment. Open to feedback and committed to continuous personal and team development. Collaborative mindset to build strong cross-functional relationships. Required Knowledge & Experience Must-Have Experience using Aladdin , CTM , CLS , and SWIFT platforms. Strong knowledge of global financial markets and trading practices. Hands-on experience with derivatives , collateral management , and settlement processes . Operational experience across asset classes such as: Equities Fixed Income (including ABS/MBS) FX Money Markets Proficiency in cash operations and payment processing . Understanding of SWIFT messaging standards . Experience with corporate actions (mandatory and voluntary) and income processing . Awareness of operational risks throughout the trade and asset lifecycle. Nice-to-Have Exposure to OTC derivatives and related products. Strong attention to detail with minimal supervision. Advanced skills in Microsoft Excel (pivot tables, VLOOKUP, etc.). Skills Asset Servicing,Transaction Management,Trade Finance Operations About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

2 - 4 Years 7 Openings Chennai Role description Voice & Data Associate – Asset Servicing Role Proficiency A Voice Associate should, under very minimal guidance, be able to: Handle customer support calls efficiently and effectively. Follow defined SOPs to resolve or escalate issues appropriately within SLA timelines. A Data Associate should, under very minimal guidance, be able to: Process assigned transactions efficiently and accurately. Maintain high standards of output quality and data accuracy in line with SLAs. Key Responsibilities & Outcomes Service Delivery Ensure 100% adherence to SLAs related to quality, productivity, and schedule. Process customer transactions or handle voice calls as per SOP. Stay up to date on client process/product changes and ensure full compliance. Provide guidance to new team members to accelerate their process readiness. Take ownership of higher complexity tasks with minimal supervision. Recommend and support automation and process optimization initiatives. Process Adherence Follow all organization and customer-defined processes. Adhere to policies, ethical standards, and business conduct guidelines. Consult with mentors when in doubt to ensure alignment with standards. Quality & Reporting Perform quality control checks as required. Report daily task completion, prepare transaction summaries, and update dashboards. Maintain error-free records and compliance with project-level reporting formats. Issue Resolution Analyze, resolve, and document issues and incidents independently. Collaborate with supervisors or QA to ensure efficiency and productivity. Escalate unresolved or high-impact issues per escalation matrix. Productivity & Efficiency Complete all assigned tasks with zero/minimal errors. Take actionable steps from feedback and coaching to improve performance. Track progress of support requests and provide timely updates to stakeholders. Collaboration & Communication Work closely with other delivery towers to ensure SLA-compliant issue resolution. Document and share learnings for individual and team growth. Communicate status updates clearly to internal teams and stakeholders. Training & Mentorship Complete all mandatory and need-based training on time. Provide on-floor support and 1:1 mentorship for new joiners. Help new members understand the customer environment and processes. Knowledge Management Utilize documentation tools, SharePoint, and client knowledge repositories. Share knowledge and support continuous improvement initiatives. Measures of Success (KPIs) 100% adherence to SLA (quality, timeliness, and productivity) Zero client escalations Timely resolution of issues and incidents Completion of all training requirements on time Production readiness of new team members within defined timelines Number of quality outputs, tasks completed, and issues fixed Adherence to defined SOPs and compliance policies Expected Outputs AreaOutput Description Data Processing Accurately process assigned transactions per SOPs. Voice Handling Take customer calls, resolve issues, complete after-call work. Production Independently handle complex calls/transactions. Quality Control Review transactions of peers and ensure process accuracy. Reporting Create reports, maintain trackers, enter data into systems, report status updates. Issue Resolution Identify, troubleshoot, and solve issues; escalate per guidelines when required. Mentoring Train and support new joiners; foster early team readiness. Collaboration Engage with team members and cross-functional units to ensure process success. Skills & Competencies Technical Skills Typing speed of 15 WPM with 80% accuracy Proficient in MS Word and Excel Familiarity with Aladdin and tools such as SWIFT Experience in data entry, reporting, and document handling Core Competencies Customer Focus: Dedicated to prompt and quality service Attention to Detail: Ensures SOPs are followed without error Teamwork: Cooperates and contributes positively within the team Communication: Voice: Accent-neutral, clear articulation, good grammar Data: Clear written communication with appropriate tone Analytical Thinking: Understands the broader implications of data and issues Decision-Making: Makes rule-based judgments under guidance Learning Agility: Willingness to learn new skills and domains Knowledge Requirements Domain Knowledge Familiarity with industry-specific domains such as: Banking , Investment , F&A , Retail , Healthcare , Customer Support Good understanding of customer infrastructure and how to correlate process failures Knowledge of trade operations across: Equities , Fixed Income , FX , Money Markets Awareness of: Derivatives , Collateral Management , Cash Operations , Corporate Actions Working knowledge of: SWIFT Messaging , Transaction Lifecycle , Income Processing Operational Familiarity Experience with intake, work allocation, and escalation procedures Understanding of risk controls in asset servicing and transaction handling Experience 2 to 5 years of relevant experience in voice or back-office operations Prior experience in asset servicing or financial services is preferred Additional Comments – Asset Servicing Focus Key Responsibilities: Complete assigned tasks timely; escalate if delayed Resolve stock/cash discrepancies per protocol Handle client and internal queries professionally Escalate risks or unresolved issues responsibly Support process improvements and automation Skills & Behavior: Reliable in changing priorities Makes decisions confidently; seeks help when unsure Mentors juniors and ensures team success Clearly reports issues as they occur Must-Have Experience: Aladdin platform experience Attention to detail and Excel proficiency Nice-to-Have Experience: Derivatives and collateral knowledge Payments, SWIFT messaging, and corporate actions familiarity Awareness of operational risk across asset lifecycles Skills Asset Servicing,Transaction Management,Trade Finance Operations About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

4 - 6 Years 3 Openings Chennai Role description Trade Operations Main Duties Exp-4 to 6yrs Location - Chennai Handle assigned tasks and ensure timely completion. Follow up or escalate issues when necessary. Support junior team members by answering questions and acting as a go-to expert. Manage daily tasks effectively and recognize when to seek assistance. Resolve issues related to stock or cash discrepancies; escalate unresolved or high-risk cases promptly. Take ownership of additional tasks or projects and complete them within deadlines. Respond clearly and promptly to client and team queries. Adhere to all rules and procedures diligently to mitigate risks. Propose ideas to improve efficiency, reduce costs, and enhance service quality. Collaborate well with colleagues and contribute to a positive team environment. Build and maintain strong relationships with other teams and external partners. Keep procedures updated and promptly escalate any issues to senior staff. Skills & Qualities Continuously eager to learn about transaction processes. Proactively seek improvements in daily operations. Able to plan workload efficiently, even when priorities shift. Make confident routine decisions and seek help with complex matters. Meet deadlines and manage time effectively. Take ownership and actively suggest improvements. Understand risks and apply appropriate management techniques. Have comprehensive knowledge of asset management processes. Mentor and guide junior team members. Solve problems effectively with a clear understanding of associated risks. Stay organized and delegate appropriately. Be receptive to feedback and continuously improve. Communicate clearly and collaborate well with others. Build strong relationships with global teams and partners. Adapt quickly to changes and support innovation. Report issues clearly and promptly on the same day they are discovered. Knowledge & Experience Must-Have: Experience with Aladdin and tools such as CTM, CLS, and SWIFT. Strong understanding of global markets. Knowledge of derivatives and collateral management. Experience in trade operations across multiple asset types (e.g., equities, fixed income, FX, money markets). Experience handling payments and cash operations. Familiarity with SWIFT messaging standards. Understanding of corporate actions and income processing. Awareness of risks throughout the transaction and asset lifecycle. Nice-to-Have: Experience with OTC derivatives and various OTC products. Strong attention to detail. Proficient Excel skills. Skills Transaction Management Trade Finance Operations Derivatives Skills Transaction Management,Trade Finance Operations,Derivatives About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

1 - 2 Years 3 Openings Chennai Role description Trade Operations – Securities and Repo Key Responsibilities Exp-6 months to 2yrs Location - Chennai Ensure all assigned transactions and tasks are completed accurately and on time. Follow up or escalate issues as needed. Effectively manage workload and prioritize tasks, raising concerns with senior team members when appropriate. Assist in resolving stock or cash mismatches; escalate unresolved issues based on criteria such as age, value, or client sensitivity. Take ownership of additional responsibilities and deliver assigned projects within agreed timeframes. Communicate clearly and promptly with clients and stakeholders, providing professional and timely responses. Adhere to internal policies and procedures, and report any risks or concerns transparently. Support and contribute to initiatives that drive efficiency, reduce risks, lower costs, or enhance service quality. Foster a collaborative and positive team environment. Build and maintain strong working relationships with internal teams, portfolio managers, dealers, and external partners to ensure smooth daily operations. Skills and Behaviours Required Willingness to continuously learn and deepen knowledge of transaction services and operational processes. Ability to plan and manage your own workload, even when priorities change, under the guidance of a Team Leader or Senior Analyst. Confident in making routine decisions and proactive in seeking support when faced with complex or unfamiliar situations. Timely identification and clear reporting of issues—ideally on the same day of discovery. The Knowledge, Experience and Qualifications You Need Strong attention to detail and commitment to accuracy. Proficient in using Microsoft Excel for data analysis and reporting. The Knowledge, Experience and Qualifications That Will Help Exposure to derivatives and collateral management . Experience across asset classes including equities , fixed income (including ABS/MBS ), FX , money markets , unit trusts , repos , and term deposits . Background in cash operations , particularly in processing payments. Familiarity with SWIFT messaging standards . Understanding of corporate actions , including both mandatory and voluntary events, and income processing . Experience using the Aladdin platform . Awareness of operational risks throughout the transaction and asset servicing lifecycle. Skills Asset Servicing | Transaction Management | Trade Finance Operations Skills Asset Servicing,Transaction Management,Trade Finance Operations About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

1 - 2 Years 3 Openings Chennai Role description Trade Operations - FX/MM Key Responsibilities Exp-6months to 2yrs Location-Chennai Ensure all assigned transactions and tasks are completed on time. Follow up and escalate issues when necessary. Manage your workload effectively and know when to raise concerns to senior team members. Help resolve any queries or mismatches in stock and cash. Escalate unresolved issues based on set criteria such as age, value, or client importance. Take full responsibility for any additional tasks or projects and complete them within the agreed timeframe. Handle client and stakeholder queries proactively, focusing on clear and timely communication. Follow internal procedures honestly and carefully, and report any risks or concerns. Share and support ideas that improve efficiency, reduce risk, save time or cost, and enhance service quality. Work collaboratively with your team to maintain a positive and supportive work environment. Skills and Behaviours Required Willingness to continuously learn about transaction services and related processes. Able to plan your own workload, even when priorities shift, under the guidance of a Team Leader or Senior Analyst. Make sound decisions in routine situations and seek help for anything complex or unusual. Ensure any issues you identify are reported clearly and on the same day they are discovered. The Knowledge, Experience and Qualifications You Need Strong attention to detail. Proficient in using Microsoft Excel. The Knowledge, Experience and Qualifications That Will Help Some knowledge of derivatives and collateral management is a plus. Experience in trade operations across various asset classes such as equities, fixed income (including ABS/MBS), FX, money markets, unit trusts, repos, and term deposits. Background in cash operations, especially in processing payments. Familiarity with SWIFT messaging standards. Understanding of corporate actions, including both mandatory and voluntary events, and income processing. Previous experience using the Aladdin platform. Awareness of operational risks throughout the transaction and asset lifecycle. Skills Asset Servicing | Transaction Management | Trade Finance Operations Skills Asset Servicing,Transaction Management,Trade Finance Operations About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

1 - 2 Years 3 Openings Chennai Role description Trade Operations – Securities and Repo Key Responsibilities Exp-6 months to 2yrs Location - Chennai Ensure all assigned transactions and tasks are completed accurately and on time. Follow up or escalate issues as needed. Effectively manage workload and prioritize tasks, raising concerns with senior team members when appropriate. Assist in resolving stock or cash mismatches; escalate unresolved issues based on criteria such as age, value, or client sensitivity. Take ownership of additional responsibilities and deliver assigned projects within agreed timeframes. Communicate clearly and promptly with clients and stakeholders, providing professional and timely responses. Adhere to internal policies and procedures, and report any risks or concerns transparently. Support and contribute to initiatives that drive efficiency, reduce risks, lower costs, or enhance service quality. Foster a collaborative and positive team environment. Build and maintain strong working relationships with internal teams, portfolio managers, dealers, and external partners to ensure smooth daily operations. Skills and Behaviours Required Willingness to continuously learn and deepen knowledge of transaction services and operational processes. Ability to plan and manage your own workload, even when priorities change, under the guidance of a Team Leader or Senior Analyst. Confident in making routine decisions and proactive in seeking support when faced with complex or unfamiliar situations. Timely identification and clear reporting of issues—ideally on the same day of discovery. The Knowledge, Experience and Qualifications You Need Strong attention to detail and commitment to accuracy. Proficient in using Microsoft Excel for data analysis and reporting. The Knowledge, Experience and Qualifications That Will Help Exposure to derivatives and collateral management . Experience across asset classes including equities , fixed income (including ABS/MBS ), FX , money markets , unit trusts , repos , and term deposits . Background in cash operations , particularly in processing payments. Familiarity with SWIFT messaging standards . Understanding of corporate actions , including both mandatory and voluntary events, and income processing . Experience using the Aladdin platform . Awareness of operational risks throughout the transaction and asset servicing lifecycle. Skills Asset Servicing | Transaction Management | Trade Finance Operations Skills Asset Servicing,Transaction Management,Trade Finance Operations About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

1 - 2 Years 3 Openings Chennai Role description Trade Operations - FX/MM Key Responsibilities Exp-6months to 2yrs Location-Chennai Ensure all assigned transactions and tasks are completed on time. Follow up and escalate issues when necessary. Manage your workload effectively and know when to raise concerns to senior team members. Help resolve any queries or mismatches in stock and cash. Escalate unresolved issues based on set criteria such as age, value, or client importance. Take full responsibility for any additional tasks or projects and complete them within the agreed timeframe. Handle client and stakeholder queries proactively, focusing on clear and timely communication. Follow internal procedures honestly and carefully, and report any risks or concerns. Share and support ideas that improve efficiency, reduce risk, save time or cost, and enhance service quality. Work collaboratively with your team to maintain a positive and supportive work environment. Skills and Behaviours Required Willingness to continuously learn about transaction services and related processes. Able to plan your own workload, even when priorities shift, under the guidance of a Team Leader or Senior Analyst. Make sound decisions in routine situations and seek help for anything complex or unusual. Ensure any issues you identify are reported clearly and on the same day they are discovered. The Knowledge, Experience and Qualifications You Need Strong attention to detail. Proficient in using Microsoft Excel. The Knowledge, Experience and Qualifications That Will Help Some knowledge of derivatives and collateral management is a plus. Experience in trade operations across various asset classes such as equities, fixed income (including ABS/MBS), FX, money markets, unit trusts, repos, and term deposits. Background in cash operations, especially in processing payments. Familiarity with SWIFT messaging standards. Understanding of corporate actions, including both mandatory and voluntary events, and income processing. Previous experience using the Aladdin platform. Awareness of operational risks throughout the transaction and asset lifecycle. Skills Asset Servicing | Transaction Management | Trade Finance Operations Skills Asset Servicing,Transaction Management,Trade Finance Operations About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

4 - 6 Years 3 Openings Chennai Role description Trade Operations Main Duties Exp-4 to 6yrs Location - Chennai Handle assigned tasks and ensure timely completion. Follow up or escalate issues when necessary. Support junior team members by answering questions and acting as a go-to expert. Manage daily tasks effectively and recognize when to seek assistance. Resolve issues related to stock or cash discrepancies; escalate unresolved or high-risk cases promptly. Take ownership of additional tasks or projects and complete them within deadlines. Respond clearly and promptly to client and team queries. Adhere to all rules and procedures diligently to mitigate risks. Propose ideas to improve efficiency, reduce costs, and enhance service quality. Collaborate well with colleagues and contribute to a positive team environment. Build and maintain strong relationships with other teams and external partners. Keep procedures updated and promptly escalate any issues to senior staff. Skills & Qualities Continuously eager to learn about transaction processes. Proactively seek improvements in daily operations. Able to plan workload efficiently, even when priorities shift. Make confident routine decisions and seek help with complex matters. Meet deadlines and manage time effectively. Take ownership and actively suggest improvements. Understand risks and apply appropriate management techniques. Have comprehensive knowledge of asset management processes. Mentor and guide junior team members. Solve problems effectively with a clear understanding of associated risks. Stay organized and delegate appropriately. Be receptive to feedback and continuously improve. Communicate clearly and collaborate well with others. Build strong relationships with global teams and partners. Adapt quickly to changes and support innovation. Report issues clearly and promptly on the same day they are discovered. Knowledge & Experience Must-Have: Experience with Aladdin and tools such as CTM, CLS, and SWIFT. Strong understanding of global markets. Knowledge of derivatives and collateral management. Experience in trade operations across multiple asset types (e.g., equities, fixed income, FX, money markets). Experience handling payments and cash operations. Familiarity with SWIFT messaging standards. Understanding of corporate actions and income processing. Awareness of risks throughout the transaction and asset lifecycle. Nice-to-Have: Experience with OTC derivatives and various OTC products. Strong attention to detail. Proficient Excel skills. Skills Transaction Management Trade Finance Operations Derivatives Skills Transaction Management,Trade Finance Operations,Derivatives About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

2 - 4 Years 5 Openings Chennai Role description Trade Operations - FX/MM Key Responsibilities Exp-2 to 4yrs Location-Chennai Ensure all assigned transactions and tasks are completed on time. Follow up or escalate issues when necessary. Organize your work effectively and know when to raise issues to senior team members. Help resolve any issues related to stock or cash mismatches. Escalate unresolved problems based on set rules (e.g., age, value, client importance). Take full responsibility for any extra tasks or projects and complete them within the agreed timeframe. Handle client and stakeholder questions professionally, focusing on clear and timely communication. Follow internal procedures carefully and report any risks or concerns honestly. Share and support ideas that improve efficiency, reduce costs, and enhance service quality. Work well with your team to create a positive and helpful work environment. Build strong working relationships with other teams, portfolio managers, dealers, and external partners to support daily operations. Skills and Behaviours Required Always eager to learn more about transaction processes. Actively involved in improving daily workflows. Able to plan and prioritize work effectively, even when priorities change. Make sound decisions in routine situations and ask for help when needed. Manage time efficiently and consistently meet deadlines. Be a subject expert and mentor junior team members. Report any issues clearly and promptly on the same day they are identified. Essential Knowledge & Experience Experience using the Aladdin platform. Strong attention to detail. Skilled in Microsoft Excel. Additional Useful Experience Knowledge of derivatives and collateral management. Experience in trade operations across asset types such as equities, fixed income, FX, money markets, etc. Background in cash operations, especially payments. Familiarity with SWIFT messaging standards. Understanding of corporate actions, including mandatory/voluntary events and income processing. Awareness of operational risks in the transaction and asset lifecycle. Skills Asset Servicing Transaction Management Trade Finance Operations Skills Asset Servicing,Transaction Management,Trade Finance Operations About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

2 - 4 Years 7 Openings Chennai Role description Voice & Data Associate – Asset Servicing Role Proficiency A Voice Associate should, under very minimal guidance, be able to: Handle customer support calls efficiently and effectively. Follow defined SOPs to resolve or escalate issues appropriately within SLA timelines. A Data Associate should, under very minimal guidance, be able to: Process assigned transactions efficiently and accurately. Maintain high standards of output quality and data accuracy in line with SLAs. Key Responsibilities & Outcomes Service Delivery Ensure 100% adherence to SLAs related to quality, productivity, and schedule. Process customer transactions or handle voice calls as per SOP. Stay up to date on client process/product changes and ensure full compliance. Provide guidance to new team members to accelerate their process readiness. Take ownership of higher complexity tasks with minimal supervision. Recommend and support automation and process optimization initiatives. Process Adherence Follow all organization and customer-defined processes. Adhere to policies, ethical standards, and business conduct guidelines. Consult with mentors when in doubt to ensure alignment with standards. Quality & Reporting Perform quality control checks as required. Report daily task completion, prepare transaction summaries, and update dashboards. Maintain error-free records and compliance with project-level reporting formats. Issue Resolution Analyze, resolve, and document issues and incidents independently. Collaborate with supervisors or QA to ensure efficiency and productivity. Escalate unresolved or high-impact issues per escalation matrix. Productivity & Efficiency Complete all assigned tasks with zero/minimal errors. Take actionable steps from feedback and coaching to improve performance. Track progress of support requests and provide timely updates to stakeholders. Collaboration & Communication Work closely with other delivery towers to ensure SLA-compliant issue resolution. Document and share learnings for individual and team growth. Communicate status updates clearly to internal teams and stakeholders. Training & Mentorship Complete all mandatory and need-based training on time. Provide on-floor support and 1:1 mentorship for new joiners. Help new members understand the customer environment and processes. Knowledge Management Utilize documentation tools, SharePoint, and client knowledge repositories. Share knowledge and support continuous improvement initiatives. Measures of Success (KPIs) 100% adherence to SLA (quality, timeliness, and productivity) Zero client escalations Timely resolution of issues and incidents Completion of all training requirements on time Production readiness of new team members within defined timelines Number of quality outputs, tasks completed, and issues fixed Adherence to defined SOPs and compliance policies Expected Outputs AreaOutput Description Data Processing Accurately process assigned transactions per SOPs. Voice Handling Take customer calls, resolve issues, complete after-call work. Production Independently handle complex calls/transactions. Quality Control Review transactions of peers and ensure process accuracy. Reporting Create reports, maintain trackers, enter data into systems, report status updates. Issue Resolution Identify, troubleshoot, and solve issues; escalate per guidelines when required. Mentoring Train and support new joiners; foster early team readiness. Collaboration Engage with team members and cross-functional units to ensure process success. Skills & Competencies Technical Skills Typing speed of 15 WPM with 80% accuracy Proficient in MS Word and Excel Familiarity with Aladdin and tools such as SWIFT Experience in data entry, reporting, and document handling Core Competencies Customer Focus: Dedicated to prompt and quality service Attention to Detail: Ensures SOPs are followed without error Teamwork: Cooperates and contributes positively within the team Communication: Voice: Accent-neutral, clear articulation, good grammar Data: Clear written communication with appropriate tone Analytical Thinking: Understands the broader implications of data and issues Decision-Making: Makes rule-based judgments under guidance Learning Agility: Willingness to learn new skills and domains Knowledge Requirements Domain Knowledge Familiarity with industry-specific domains such as: Banking , Investment , F&A , Retail , Healthcare , Customer Support Good understanding of customer infrastructure and how to correlate process failures Knowledge of trade operations across: Equities , Fixed Income , FX , Money Markets Awareness of: Derivatives , Collateral Management , Cash Operations , Corporate Actions Working knowledge of: SWIFT Messaging , Transaction Lifecycle , Income Processing Operational Familiarity Experience with intake, work allocation, and escalation procedures Understanding of risk controls in asset servicing and transaction handling Experience 2 to 5 years of relevant experience in voice or back-office operations Prior experience in asset servicing or financial services is preferred Additional Comments – Asset Servicing Focus Key Responsibilities: Complete assigned tasks timely; escalate if delayed Resolve stock/cash discrepancies per protocol Handle client and internal queries professionally Escalate risks or unresolved issues responsibly Support process improvements and automation Skills & Behavior: Reliable in changing priorities Makes decisions confidently; seeks help when unsure Mentors juniors and ensures team success Clearly reports issues as they occur Must-Have Experience: Aladdin platform experience Attention to detail and Excel proficiency Nice-to-Have Experience: Derivatives and collateral knowledge Payments, SWIFT messaging, and corporate actions familiarity Awareness of operational risk across asset lifecycles Skills Asset Servicing,Transaction Management,Trade Finance Operations About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

1 - 2 Years 4 Openings Chennai Role description Voice & Data Associate (Entry-Level) – Asset Servicing Role Proficiency Voice Associate Under continuous guidance, a Voice Associate is expected to: Handle customer support calls effectively and efficiently. Follow Standard Operating Procedures (SOPs) to complete processes. Attempt issue resolution or escalate to a more knowledgeable team member within SLA parameters. Data Associate Under continuous guidance, a Data Associate is expected to: Accurately and efficiently process assigned transactions within defined timelines. Maintain quality and accuracy of outputs in strict alignment with SLAs. Key Responsibilities & Outcomes Acts under continuous guidance to achieve the following outcomes: Service Delivery Ensure 100% adherence to client-defined SLAs across quality, productivity, and turnaround. For Data : Enter and verify data in line with SOPs. For Voice : Accurately manage call responses and complete post-call updates. Remain aware of and compliant with all client process/product updates. Actively participate in coaching sessions and take steps to improve performance. Issue Management Identify and resolve tickets or incidents under guidance. Escalate issues to supervisors or support teams per escalation matrix. Follow up on unresolved issues to closure. Training & Learning Attend one-on-one or group training on domain, process, or tools as needed. Complete all mandatory training programs on time. Monitoring & Status Reporting Monitor progress of support requests and keep stakeholders informed. Report task status in line with project reporting processes. Knowledge & Process Compliance Follow release management processes and change protocols. Reference and use relevant documentation, SharePoint, libraries, or client university materials. Ensure full adherence to organizational and client-defined policies and SOPs. Expected Outputs Transaction Handling Process data transactions accurately per SOP. Call Management Handle customer calls and post-call work professionally and within timelines. Issue Resolution Analyze and solve incidents; escalate where necessary. Training Compliance Attend required training and apply learning to improve performance. Reporting Submit task status and reports in accordance with project guidelines. Collaboration Work with peers and other teams to ensure prompt issue resolution. Knowledge Management Use internal resources to enhance process knowledge and accuracy. Measures of Success (KPIs) 100% adherence to quality and process standards Completion of tasks within defined turnaround times Timely and accurate resolution of issues Zero client escalations Number of tasks completed/issues resolved Completion of mandatory training Minimal non-compliance with SOPs Skills & Competencies Behavioral Competencies Customer Focus : Dedicated to delivering prompt, efficient service. Attention to Detail : Follows instructions and SOPs precisely. Teamwork : Respects others and works collaboratively. Communication (Voice) : Clear, accent-neutral spoken communication with good grammar. Communication (Data) : Clear, concise, and correct written communication. Willingness to Learn : Actively seeks to learn new domains and skills. Technical Competencies Familiar with Microsoft Office tools (Excel, Word). Typing and data entry skills (15 WPM with 80% accuracy preferred). Basic familiarity with ticketing, workflow, or support tools. Exposure to call-handling or data-processing platforms is a plus. Experience & Knowledge Experience Level Less than 2 years of professional experience in a customer support or data processing environment. Knowledge Requirements Essential : English comprehension (Reading, Writing, Speaking). Familiarity with Windows OS, MS Excel, and Word. Awareness of business processes and willingness to learn domain knowledge. Preferred : Exposure to Asset Servicing, Banking, or Trade Operations. Familiarity with SWIFT messages and trade lifecycle concepts. Experience in Aladdin platform or similar financial systems. Asset Servicing Focus – Key Responsibilities Ensure timely and accurate completion of assigned tasks. Escalate unresolved or critical issues based on defined criteria (age, value, client risk). Support the resolution of mismatches in cash or stock reconciliations. Respond to internal and external queries with professionalism and clarity. Contribute ideas to improve efficiency, reduce cost/risk, and improve service quality. Maintain procedural compliance and support a positive team culture. Additional Comments This role is ideal for candidates at the beginning of their career in customer service, operations, or financial services who are looking to grow under guided mentorship. The associate will be part of a larger operations or asset servicing team and will be expected to contribute to team objectives while continuously building their skills and knowledge base. Skills Asset Servicing,Transaction Management,Trade Finance Operations About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.