User Research Intern

About us
We are building this and this and this In short, we are building the platform to drive global careers for millennials from emerging economies We work at the exciting intersection of the 2 hottest trends around - edtech & fintech! And we love that we succeed as a business while powering the dreams of talented students! Founder Profile Arnav Kumar is a graduate of IIT Kharagpur. Leap is his second company and he has raised more than $30M in capital for his startups. In his last role, he was a VC investor with SAIF Partners (Now Elevation Capital), which is an early investor in paytm, meesho, urban company, unacademy and many other unicorns. He thinks and tweets about Product, Business Models and Company Building Vaibhav Singh is a graduate of IIT Kharagpur. He spent his first 6 years at DeutscheBank, across Singapore & Sydney to manage a $3Bn flow book. He has built 2 fintech startups before, as a founding member of CapitalFloat and Incred, both pioneering businesses valued >$500Mn The Leap team has a fine balance of industry experience (edtech, fintech, study abroad) and technical skills (engineering, product, design) We are looking for a passionate and detail-oriented User Research Intern to join our team. This is an exciting opportunity for someone eager to understand user behaviors, needs, and motivations, and to contribute to building better products through research-backed insights. The charter for this role will include:
Support user research efforts through interviews, surveys, usability tests, and desk research Assist in collecting, organizing, and analyzing qualitative and quantitative data Help identify patterns and user pain points, and present key findings in a clear and structured manner Collaborate with Product Managers, Designers, and Analysts to integrate user insights into product improvements Contribute to documentation, reports, and presentations of research findings Stay updated with research trends and user-centric practices. Ideal Persona would:
Currently pursuing or recently completed a Bachelor’s degree in Psychology, Behavioral Sciences, Sociology, Human-Computer Interaction, or a related field Curious about human behavior and passionate about solving user problems Exposure to basic research methods such as interviews, usability tests, or surveys (academic or professional) Strong attention to detail, critical thinking, and communication skills Comfortable working in a collaborative, fast-paced environment Life @ Leap Mutual Respect We love people who are ‘relentlessly resourceful’. Find your way out. Focus on the possibilities instead of the problems. Bias for action We take calculated risks backed by data and information available and encourage fail fast to find the best solutions as soon as possible Learn & get better Continuous learning and improvement is the key. We don’t stop learning. We treat feedback as a gift and as an opportunity to get better. Growth mindset We operate with a growth mindset and not a mindset of fear or judgement. You are in control of your own ability to learn and improve. We love Resilience.