Overview: We are seeking a motivated and enthusiastic Telecaller to join our dynamic team at URBX Knowledge Park. As a Telecaller, you will play a crucial role in connecting with prospective students and providing them with essential information about our educational programs. Your primary responsibility will be to engage with potential students via telephone calls, answer their queries, and guide them through the admissions process. Key Responsibilities: Outbound Calling: Initiate outbound calls to prospective students who have shown interest in our educational programs through various channels. Information Dissemination: Provide detailed information about our courses, curriculum, admission procedures, and any other relevant information to prospective students. Lead Qualification: Assess the needs and qualifications of prospective students to determine their suitability for our programs. Follow-Up: Maintain regular follow-up with prospective students to address any concerns or queries they may have and encourage them to complete the admission process. Database Management: Maintain accurate and up-to-date records of all interactions with prospective students in the CRM system. Collaboration: Coordinate with other departments such as admissions, marketing, and academic advisors to ensure a seamless transition for prospective students from inquiry to enrollment. Feedback Collection: Gather feedback from prospective students regarding their interaction with our institution and use this feedback to improve our services. Targets Achievement: Meet or exceed monthly and quarterly targets for lead generation, conversion, and other key performance indicators. Requirements: Education: Bachelor’s degree in any field. Experience: Prior experience in telecalling, telemarketing, or customer service roles preferred. Communication Skills: Excellent verbal communication skills with a clear and articulate speaking voice. Proficiency in multiple languages is an advantage. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish trust with prospective students over the phone. Computer Skills: Proficiency in using CRM software, Microsoft Office Suite, and other relevant software applications. Time Management: Ability to manage time effectively and prioritize tasks to meet deadlines. Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits: Competitive salary with performance-based incentives. Opportunities for professional development and career advancement. A supportive and collaborative work environment. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Job Description: We are looking for a motivated and enthusiastic Telecaller to join our academic institution's team. As a Telecaller, you will be responsible for making outbound calls to prospective students, providing them with information about our courses, programs, and admission process. Freshers with a passion for education and strong communication skills are welcome to apply. Key Responsibilities: Reach out to prospective students and inform them about available academic programs and admissions. Answer inquiries and assist potential students with the application process. Maintain accurate records of calls and follow-ups in the CRM system. Meet daily/weekly call targets and contribute to the growth of student enrollment. Work closely with the admissions team to ensure smooth follow-up and coordination. Provide valuable feedback on student preferences and market trends. Skills & Qualifications: Excellent verbal communication and interpersonal skills. Freshers are encouraged to apply; no prior experience required. Ability to work in a fast-paced, target-driven environment. A positive attitude and eagerness to learn. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Job Title: Placement Officer Experience: 3-4 years in student placements (Educational Institutions preferred) Key Responsibilities: Develop and maintain strong employer networks in Kerala and beyond. Plan and execute placement activities, ensuring high student hiring rates. Organize pre-placement training, mock interviews, and career guidance sessions. Coordinate campus interviews, job fairs, and industry partnerships. Guide students in resume building, interview preparation, and career development. Travel as needed to connect with companies and secure job opportunities. Ensure smooth placement operations and maintain accurate placement records. Requirements: 3-4 years of experience in placements within logistics, accounting, or office management sectors. Strong networking skills and ability to establish industry connections. Excellent communication, leadership, and strategic planning abilities. Valid driving license and own vehicle for work-related travel. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Schedule: Day shift Work Location: In person