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Teleperformance (TP)
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Upselling - International Chat Process || Gurgaon

Upselling - International Chat Process || Gurgaon

Teleperformance (TP)

0 - 1 years

2 - 3 Lacs

Gurugram

Posted:5 days ago| Platform:

Apply

Skills Required

Blended Process Chat Support International Chat Process International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Provide customer support through various channels such as calling, email, chat, and non-voice processes.
Handle international customer inquiries with a focus on blended process (calling+email + chat).
Offer product solutions to customers based on their requirements.
Maintain accurate records of customer interactions using CRM software.
Collaborate with internal teams to resolve complex issues.

Desired Candidate Profile

0-3 years of experience in BPO Customer Service or related field.
Strong communication skills for effective interaction with customers via multiple channels (email, chat).
Ability to work in a fast-paced environment handling multiple tasks simultaneously.
Proficiency in International Chat Process and Non-Voice Process is essential.
Any graduates/post-graduates or pursuing are eligible (but should be available for 3 months after selection without any leaves)

Job Details

Any 5 days of working
Any 2 days of Week off
Shift- 9 hours (Including 1 Hour break)
Rotational Shifts/ Week-off
Salary - 27000/-
Location- Gurgaon

Interested Candidate share their resume to: -

HR Lakhi - 8910069613

HR Manisha - 7384734652

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