Job description Job description BASIC FUNCTION To ensure the students have a seamless academic experience around delivery of their programs from admission to exit. To ensure high student satisfaction and ensure student re-registrations & completions across semesters. KEY ACTIVITIES & RESPONSIBILITIES To be the first level - point of university contact for the student. To act as an interface between the Student and the University departments. To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session calendar. To handle both academic and administrative related (such as fee payment, LMS) student queries via calls, emails, and chat To facilitate in addressing students with their semester – subject related queries. To nurture students in completing their academic requirements in a timely manner. To make outbound calls primarily to update students, their course progress as deemed by the University Calendar and to answer studentsʼ specific requirements/ queries and also receive inbound calls whenever required to address studentʼs queries and respond to their emails. To achieve high student satisfaction by providing a personalized – precise and elaborate reply based on the student query., increase in Active learners, high outbound call connects, reduction in repeat queries/ complaints and meeting quality measures, accuracy & timelines in addressing the student queries To create and follow processes and recommend process improvements To identify, escalate priority issues, coordinate with various teams to get the responses, and ensure that the response is provided to the student within the TAT. To achieve high re-registration of students to next semester and high program completion rate. To provide a precise and concise information through effective communication technique To adapt and handle changing situations and environments efficiently To use effective data points and interpersonal skills to resolve conflict situations Refrain students from the last-minute submission of IAs, Project Synopsis and Project report PROFILE REQUIRED Post-Graduation from a recognized University in Management or Commerce or Journalism or Computer Applications /Information Technology Stream. 2 – 6 yearsʼ Experience in academics/student counselling Skill & Knowledge: Good knowledge of a University Academic Processes Interpersonal and organizational skills Knowledge of ticketing system & any CRM Verbal, Listening and Written communication skills Problem analysis and solving skills Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Job description Job description BASIC FUNCTION To ensure the students have a seamless academic experience around delivery of their programs from admission to exit. To ensure high student satisfaction and ensure student re-registrations & completions across semesters. KEY ACTIVITIES & RESPONSIBILITIES To be the first level - point of university contact for the student. To act as an interface between the Student and the University departments. To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session calendar. To handle both academic and administrative related (such as fee payment, LMS) student queries via calls, emails, and chat To facilitate in addressing students with their semester – subject related queries. To nurture students in completing their academic requirements in a timely manner. To make outbound calls primarily to update students, their course progress as deemed by the University Calendar and to answer studentsʼ specific requirements/ queries and also receive inbound calls whenever required to address studentʼs queries and respond to their emails. To achieve high student satisfaction by providing a personalized – precise and elaborate reply based on the student query., increase in Active learners, high outbound call connects, reduction in repeat queries/ complaints and meeting quality measures, accuracy & timelines in addressing the student queries To create and follow processes and recommend process improvements To identify, escalate priority issues, coordinate with various teams to get the responses, and ensure that the response is provided to the student within the TAT. To achieve high re-registration of students to next semester and high program completion rate. To provide a precise and concise information through effective communication technique To adapt and handle changing situations and environments efficiently To use effective data points and interpersonal skills to resolve conflict situations Refrain students from the last-minute submission of IAs, Project Synopsis and Project report PROFILE REQUIRED Post-Graduation from a recognized University in Management or Commerce or Journalism or Computer Applications /Information Technology Stream. 2 – 6 yearsʼ Experience in academics/student counselling Skill & Knowledge: Good knowledge of a University Academic Processes Interpersonal and organizational skills Knowledge of ticketing system & any CRM Verbal, Listening and Written communication skills Problem analysis and solving skills Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

BASIC FUNCTION To ensure the students have a seamless academic experience around delivery of their programs from admission to exit. To ensure high student satisfaction and ensure student re-registrations & completions across semesters. KEY ACTIVITIES & RESPONSIBILITIES To be the first level - point of university contact for the student. To act as an interface between the Student and the University departments. To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session calendar. To handle both academic and administrative related (such as fee payment, LMS) student queries via calls, emails, and chat To facilitate in addressing students with their semester – subject related queries. To nurture students in completing their academic requirements in a timely manner. To make outbound calls primarily to update students, their course progress as deemed by the University Calendar and to answer studentsʼ specific requirements/ queries and also receive inbound calls whenever required to address studentʼs queries and respond to their emails. To achieve high student satisfaction by providing a personalized – precise and elaborate reply based on the student query., increase in Active learners, high outbound call connects, reduction in repeat queries/ complaints and meeting quality measures, accuracy & timelines in addressing the student queries To create and follow processes and recommend process improvements To identify, escalate priority issues, coordinate with various teams to get the responses, and ensure that the response is provided to the student within the TAT. To achieve high re-registration of students to next semester and high program completion rate. To provide a precise and concise information through effective communication technique To adapt and handle changing situations and environments efficiently To use effective data points and interpersonal skills to resolve conflict situations Refrain students from the last-minute submission of IAs, Project Synopsis and Project report PROFILE REQUIRED Post-Graduation from a recognized University in Management or Commerce or Journalism or Computer Applications /Information Technology Stream. 2 – 6 yearsʼ Experience in academics/student counselling Skill & Knowledge: Good knowledge of a University Academic Processes Interpersonal and organizational skills Knowledge of ticketing system & any CRM Verbal, Listening and Written communication skills Problem analysis and solving skills Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

BASIC FUNCTION To ensure the students have a seamless academic experience around delivery of their programs from admission to exit. To ensure high student satisfaction and ensure student re-registrations & completions across semesters. KEY ACTIVITIES & RESPONSIBILITIES To be the first level - point of university contact for the student. To act as an interface between the Student and the University departments. To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session calendar. To handle both academic and administrative related (such as fee payment, LMS) student queries via calls, emails, and chat To facilitate in addressing students with their semester – subject related queries. To nurture students in completing their academic requirements in a timely manner. To make outbound calls primarily to update students, their course progress as deemed by the University Calendar and to answer studentsʼ specific requirements/ queries and also receive inbound calls whenever required to address studentʼs queries and respond to their emails. To achieve high student satisfaction by providing a personalized – precise and elaborate reply based on the student query., increase in Active learners, high outbound call connects, reduction in repeat queries/ complaints and meeting quality measures, accuracy & timelines in addressing the student queries To create and follow processes and recommend process improvements To identify, escalate priority issues, coordinate with various teams to get the responses, and ensure that the response is provided to the student within the TAT. To achieve high re-registration of students to next semester and high program completion rate. To provide a precise and concise information through effective communication technique To adapt and handle changing situations and environments efficiently To use effective data points and interpersonal skills to resolve conflict situations Refrain students from the last-minute submission of IAs, Project Synopsis and Project report PROFILE REQUIRED Post-Graduation from a recognized University in Management or Commerce or Journalism or Computer Applications /Information Technology Stream. 2 – 6 yearsʼ Experience in academics/student counselling Skill & Knowledge: Good knowledge of a University Academic Processes Interpersonal and organizational skills Knowledge of ticketing system & any CRM Verbal, Listening and Written communication skills Problem analysis and solving skills Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Are you looking to kickstart your career in Human Resources? We're looking for a dynamic HR Intern to join our team for a 3-month internship! Duration: 3 Months Role: HR Intern Location: Survey No 36, 23, off Thanisandra Main Road, Chokkanahalli, Bengaluru, Karnataka 560064 Key Responsibilities: Assist in scheduling and coordinating interviews Communicate with candidates and hiring managers Support day-to-day HR operation If you're enthusiastic, organized, and ready to learn the ropes of talent acquisition and coordination, we’d love to hear from you! Job Type: Full-time Pay: ₹10,000.00 per month Benefits: Health insurance Schedule: Day shift Work Location: In person

BASIC FUNCTION To ensure the students have a seamless academic experience around delivery of their programs from admission to exit. To ensure high student satisfaction and ensure student re-registrations & completions across semesters. KEY ACTIVITIES & RESPONSIBILITIES To be the first level - point of university contact for the student. To act as an interface between the Student and the University departments. To track and communicate students, their academic progress, submission requirement and its status, in accordance with the University session calendar. To handle both academic and administrative related (such as fee payment, LMS) student queries via calls, emails, and chat To facilitate in addressing students with their semester – subject related queries. To nurture students in completing their academic requirements in a timely manner. To make outbound calls primarily to update students, their course progress as deemed by the University Calendar and to answer studentsʼ specific requirements/ queries and also receive inbound calls whenever required to address studentʼs queries and respond to their emails. To achieve high student satisfaction by providing a personalized – precise and elaborate reply based on the student query., increase in Active learners, high outbound call connects, reduction in repeat queries/ complaints and meeting quality measures, accuracy & timelines in addressing the student queries To create and follow processes and recommend process improvements To identify, escalate priority issues, coordinate with various teams to get the responses, and ensure that the response is provided to the student within the TAT. To achieve high re-registration of students to next semester and high program completion rate. To provide a precise and concise information through effective communication technique To adapt and handle changing situations and environments efficiently To use effective data points and interpersonal skills to resolve conflict situations Refrain students from the last-minute submission of IAs, Project Synopsis and Project report PROFILE REQUIRED Post-Graduation from a recognized University in Management or Commerce or Journalism or Computer Applications /Information Technology Stream. 2 – 6 yearsʼ Experience in academics/student counselling Skill & Knowledge: Good knowledge of a University Academic Processes Interpersonal and organizational skills Knowledge of ticketing system & any CRM Verbal, Listening and Written communication skills Problem analysis and solving skills Job Type: Full-time Pay: ₹300,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Responsibilities: 1. Source new sales opportunities through inbound lead follow-up, outbound cold calls, and emails. 2. Achieve student admission targets and contribute to overall sales objectives. 3. Understand customer needs and requirements, and pitch suitable programs. 4. Close sales and achieve quarterly quotas. 5.Counsel and interact with students and parents, providing guidance throughout the selection of courses, application process, and meeting application deadlines. 6. Assist students in obtaining necessary documentation for the application process. 7.Provide information regarding admissions requirements, enrollment procedures, and other related processes to students, parents, and guardians. 8. Coordinate the systematic and efficient handling of applications and communicate with parents of student applicants. EXPERTISE AND QUALIFICATIONS Requirements: 1. Ability to empathize with students and parents, building strong relationships through conversations. 2. Strong inclination to work in a target-driven sales environment. 3. Proven expertise in converting leads into sales. 4. Experience working with CRM systems. 5. Fluency in English and Hindi languages is mandatory. 6. Strong listening and presentation skills. 7. Education: Any Graduation is must. Location: MG Road, Bangalore Working Days: 6 day Job Type: Full-time Pay: ₹450,000.00 - ₹750,000.00 per year Benefits: Health insurance Experience: Edtech: 1 year (Required) Language: English (Preferred) Work Location: In person