Hello, Truecaller is calling you from Mumbai, India! Ready to pick up Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. Were all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. We at Truecaller for Business focus on providing value to large enterprise businesses, by improving how they communicate with their customers. They leverage the power of the Truecaller platform to grow business for enterprise customers. This ranges from controlling their appearance on Truecaller as a verified business to increasing call efficiency and customer engagement by enabling trusted and contextually relevant communication with their customers. This is an exciting role for anyone looking to build a world-class product marketing charter that will pave the way for our overall positioning, discovery, authority, and, ultimately, demand. The role involves working with multiple stakeholders and teams internally/externally. As a Senior Customer Success Manager , you will play a key role in building a scalable and velocity driven world class customer success function in the Enterprise Solutions Business Unit at Truecaller. What you bring in: 6 + years of professional experience. 3+ years of good track record of working with a high velocity Customer Success team. Good experience in the SaaS/ Software product domain . Strong collaboration and interpersonal skills that delight customers and inspire fellow team members. Ability to effectively interact with customers of various sizes from a wide variety of sectors. Ability to map the organization for all relevant stakeholders, decision-makers, influencers and power users for deeper account penetration. Ability to use automation tools as part of the customer success life cycle. Must have excellent organizational skills, attention to detail and the ability to prioritize in a changing environment. Excellent communication and negotiation skills. Ability to work well with teams. A customer-oriented attitude who drives results and achieves high levels of customer satisfaction. Demonstrated operational excellence in analytical thinking, process compliance and improvement, problem solving and planning The impact you will create: Account servicing, task prioritizing and taking effective measures to work on roadblocks if any. Responsible for building and nurturing relations with customers, key personnel within customer companies post sales cycle. Help customers on-board seamlessly on Truecaller s enterprise product with complete process compliance. Develops and maintains customer relationships, ensuring that all assigned customer accounts are obtaining value and being responsible for customer satisfaction. Good at understanding product feedback from customers and working with the product team for evaluation and action. Co-own with the Sales team to identify opportunities for sales upgrades and cross sells . Proactively manage churn across customers. Understand customer needs or demands and ensure customers are serviced in a timely manner. Conduct joint business reviews to ensure customers are satisfied with Truecaller s enterprise products and services. Measure effectiveness of client success for operational metrics such as churn/ revenue management, retention, NPS(Net Promoter Score) and legal and financial compliances Closely monitor processes and performance trends, undertake scalable initiatives for continuous improvement, take corrective action as necessary. Coordinate with internal cross functional teams to ensure customer success offers a consistent and seamless service to a concurrent base of active customers. Design and implement best practices and team structure to optimally support accounts of all sizes and touch points. It would be great if you also have: Experience with cPaaS domain is a plus Exposure to technology driven business models. Good understanding of mobile and communication platform technologies. Life at Truecaller - Behind the code: https: / / www.instagram.com / lifeattruecaller / Sounds like your dream job We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Mumbai, India. We only accept applications in English. What we offer: A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in the in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc . All those things make you who you are, and that s why we would love to meet you.

As a Staff Data Analyst You will provide high quality and rigorous analyses and advice to the Truecaller leadership team (C-suite), as well as business unit leads. Your work will enable data led decision making, and accurate regulatory reporting. Collaborating with data producers, data consumers, and products will be essential. You find the why? in the data. You will also be instrumental in coaching and mentoring more junior data scientists. Making sure that they understand what they need to do to excel, and also occasionally helping them out with hands-on work. What you bring in: Strong experience with SQL Strong experience with tools like Looker (preferred), QlikSense, Tableau, or PowerBI. Mentored and coached data analysts. Digging into different data sources to understand why specific customer behaviours happen. Able to work efficiently in a team, collaborating to deliver quality work on time.

Hello, Truecaller is calling you from Mumbai, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and the world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorised as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions . The Truecaller for Business team is a diverse and talented group dedicated to making a meaningful impact on the identity, risks, and business communications space. Our team is a fantastic blend of young Turks and industry veterans from the top tech companies globally and we count many of India’s top enterprises and startups, CPaaS and communication-focused companies as our delighted customers and partners. Our mission is to create innovative and effective solutions that empower businesses, from enterprises to startups and more to communicate efficiently and securely with trust. We are committed to continuous learning, collaboration with customers and partners and pushing the boundaries of what's possible in our domain, focusing on identity and communication. It is the newest and fastest-growing business area within Truecaller, and the teams are located across our offices and focus markets globally. This role requires a goal-driven sales leadership-focused experience, coupled with solid B2B/SaaS portfolio-based value selling expertise and growth-focused team management and development experience. As Associate Director - Enterprise Sales in Truecaller for Business, you will lead a diverse team that handles enterprise segments of customers across India. You will be part of the GoToMarket(GTM) organization in Truecaller for Business. In this role you are expected to leverage your existing relationships as well as help in building new relationships across our diverse ecosystem of customers from large enterprises such as Banking and Insurance companies to marquee Automotive brands and partners. As a result, help position and drive sales growth of our identity, risks and communication suite of enterprise products. What you bring in: 14+ years of solid experience in value-based selling of enterprise product portfolios. 8+years of experience in leading diversified outbound sales teams across industry segments, regional presence and sales channels (direct and channel partner led motions). Consistent track record of exceeding revenue quota goals and sales team productivity with high integrity and transparency. Good experience in driving high velocity and sustainable big ticket size deals across enterprise accounts with longer term engagements. Excellent track record in successfully leading hunting and key accounts management(KAM) focused farming sales motions. Extremely good at devising successful sales quota focused activation strategies Structured and process oriented in sales focused operational cadences and reporting. Good understanding and experience of how SaaS/CPaaS/telco products can unlock value for enterprises at scale. Excellent ability to collaborate and expectations settings with cross functional teams across levels, both internally and externally for productive outcomes. Excellent team player and great at relationship building and conflict resolutions. Experience in being a trusted business partner to customer leadership teams, good at understanding their business problems and qualifying them into new sales opportunities with an appropriate solution-first approach by leveraging the product portfolio. Good at empowering and growing the next level of sales leadership and teams. Self-driven and highly motivated individual. Hands-on and has an eye for detail Believes in leveraging the culture of the company to drive sales team development, customer and partner alignment and as a result, create scalable sales motions. The impact you will create: Drive the quota-focused sales motion with efficiency. Mentor and empower the next level of sales leadership and teams to drive success in revenue quota achievement. Identifying and driving scalable sales engagements with high-growth enterprise customers for our spectrum of enterprise products. Maintain an always active deals pipeline with a high velocity conversion rate Help in accurately forecasting and meeting monthly, quarterly and yearly quotas. Help build success stories with our enterprise customers across segments. It would be great if you also have: Experience working with mobile applications Good understanding of mobile and communication platform technologies. Good exposure to consumer/customer focused experience(CX) based life cycles. Experience in consultative selling for complex solutions related to risks and fraud detection Understanding of regulatory environments affecting customer communications and identity verification Knowledge of enterprise procurement processes for technology solutions Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Mumbai, India. We only accept applications in English. What we offer: A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in the in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There is something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you. Show more Show less

Hello, Truecaller is calling you from Bangalore, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. Were all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions . Enterprise Product at Truecaller focuses on creating new revenue streams for Truecaller through solutions that help businesses in improving the efficiency of their customer communication. With visibility to more than 300M users, Truecaller provides an ideal platform for businesses across the globe to exchange information with their customers. As a Golang Developer , This role requires skills to guide on the unique concepts, paradigms, and best practices in Go. You will be working with a team that will have a major influence on graduating Go as a supported language in the Truecaller backend. What you bring in: 3 years of experience as a backend developer, with at least 2 + years of experience working with GO language. Strong knowledge of working with Go paradigms and best practices Good knowledge of concurrency in Go - goroutines, channel patterns, Go ecosystem, and tools available Worked on or have an understanding of various frameworks in Go Ability to dissect and recommend best tools for the job Worked with microservices architecture and patterns, DevOps, and continuous delivery. Experience building APIs with gRPC or REST Some experience with deployment processes including knowledge of Kubernetes and Docker. The impact you will create: Build a scalable and reliable system, while facing quickly growing global traffic. Developing high-volume, low-latency applications for large systems and coping with the challenges of working in a distributed and highly concurrent environment. You will also be coding new features and have an active role in the defining the backend architecture, which includes designing microservices and researching new alternatives and technologies. It would be great if you also have: Experience in non-relational databases -Cassandra or ScyllaDB is a plus Any prior experience on Ruby on Rails or Scala is a bonus. Life at Truecaller - Behind the code: https: / / www.instagram.com / lifeattruecaller / Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Bangalore, India. We only accept applications in English . What we offer: A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in the in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that s why we would love to meet you.

Hello, Truecaller is calling you from Bangalore, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. Were all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions . We at the Ads Team We at Ads Product are all about making Ads more meaningful & relevant to our users and help drive marketing objectives for our partners/advertisers. Ads is one of the primary ways Truecaller monetizes the APP, and thus holds a critical role in driving Truecaller revenues. Our scale boasts about: ~7 BN impressions (globally) per day, thus making Truecaller one of the largest standalone publishers in India and emerging markets like Egypt, North Africa etc.Data is at the heart of everything we do. With hundreds of millions of users globally, were constantly innovating to build products that empower individuals and businesses. As a Staff Data Analyst We are looking for an exceptional Staff Data Analyst to join our growing Data & Analytics team. In this pivotal role, you will be a trusted advisor, providing high-quality, rigorous analyses and strategic insights to our Ads Business Unit (ADs BU) leaders, Product leaders, and the Truecaller C-suite. Your work will directly enable data-led decision-making across the organization, shaping the future of Truecaller.This is a highly collaborative role where you will bridge the gap between data, product, and business. Youll work closely with data producers (engineering, data science), data consumers (marketing, business development), and product teams to translate complex data into actionable recommendations. You find the why? in the data. You will also be instrumental in coaching and mentoring more junior data scientists. Making sure that they understand what they need to do to excel, and also occasionally helping them out with hands-on work. What you bring in: 8+ years of experience in a data analyst or similar role, with a strong track record of delivering impactful data-driven insights in a fast-paced, product-led environment. Exceptional analytical and problem-solving skills , with the ability to break down complex problems, identify key drivers, and synthesize information into clear recommendations. Expert proficiency in SQL for data extraction and manipulation. Strong experience with data visualization tools (e.g., Looker, Tableau, Power BI, QlikSense) and the ability to create compelling dashboards and reports. Proficient in statistical analysis and experimental design (A/B testing), with a solid understanding of statistical significance and common pitfalls. Experience with a scripting language for data analysis and automation is a significant plus. Excellent communication and presentation skills , with the ability to articulate complex analytical concepts to both technical and non-technical audiences, including senior leadership. Proven ability to influence stakeholders and drive decision-making through data. Self-starter with a proactive approach , able to work independently and manage multiple projects simultaneously. Experience in the advertising technology (AdTech) or mobile app industry is a strong advantage. Bachelors or Masters degree in a quantitative field such as Statistics, Mathematics, Computer Science, Economics, Engineering, or a related discipline. What you will do to create impact: Strategic Analysis: Lead end-to-end data analysis projects, from problem definition and hypothesis generation to data extraction, manipulation, statistical modeling, and visualization, to answer critical business questions and identify growth opportunities. Influence & Advise: Deliver compelling, data-driven insights and recommendations to senior leadership (ADs BU, Product, C-suite), influencing strategic decisions and product roadmaps. Deep Dive Investigations: Proactively identify trends, anomalies, and opportunities in large, complex datasets, conducting deep-dive investigations to uncover root causes and provide actionable solutions. You also play an important role during investigation of various issues. KPI Definition & Tracking: Collaborate with stakeholders to define, monitor, and report on key performance indicators (KPIs) and metrics that accurately reflect business performance and product health. A/B Testing & Experimentation: Design, execute, and analyze A/B tests and other experiments to measure the impact of product changes and new features, providing clear recommendations for iteration and launch. Data Storytelling: Translate complex analytical findings into clear, concise, and engaging narratives and presentations for both technical and non-technical audiences. Stakeholder Collaboration: Build strong relationships with product managers, engineers, data scientists, and business leaders, acting as a bridge between data and decision-makers. Mentorship & Best Practices: Contribute to the growth of the data analysis function by mentoring junior analysts and promoting best practices in data analysis, data quality, and documentation. Data Infrastructure & Tools: Work with data engineering teams to improve data accessibility, reliability, and the development of scalable data solutions. It would be great if you also have: Big data query tools (we use BigQuery). Experience with data from mobile applications. Life at Truecaller - Behind the code: https: / / www.instagram.com / lifeattruecaller / Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Bangalore, India. What we offer: A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in the in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that s why we would love to meet you.

As a Android Engineer , you will be developing features that help our Android app to grow in our mature markets as well as new markets. Youll be responsible for architecture, code quality and delivery cadence for the features we build in the team. What you bring in: 3+ years of experience in Android development with Java and Kotlin. Experience with Object oriented programming Strong knowledge of SQL databases Proficient understanding of code versioning tools, such as Git in Dpeth understanding and hands-on experience in Android application development ( design, tools, SDKs) Architectures- MVP, MVVM Experience in debugging Excellent to-the-point communication skills in English. Knowledge in Jetpack compose. The impact you will create: Write code with great code standards Deliver complex features on both front-end intensive tasks and performance improvements on the existing code base Cover the code implementations with tests and improve the code coverage Participate in code reviews and technical design discussions Bring engineering experience to advise product and business teams to make better decisions Mentor the junior developers, take ownership of maintaining high engineering standards and growth mindset in the team Be the point of contact and liaise with release team on continuous delivery of high quality code and timely resolution of bugs It would be great if you also have: Firebase tools such as remote config, AB testing, crashlytics

Hello, Truecaller is calling you from Mumbai, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 400 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. Truecaller For Business focuses on providing value to large enterprise businesses, by improving the way they communicate with their customers. They leverage the power of the Truecaller platform to grow business for enterprise customers. This ranges from controlling their appearance on Truecaller as a verified business to establishing trust over phone, calling and messaging-based communication, by enabling trusted and contextually relevant communication with their customers. As a Senior Account Manager (India - West), you will work with a wide segment of key customers across industries. You are expected to leverage your existing network and build new customer relationships to drive the adoption of our suite of enterprise products. What you bring in: 9+ years of experience in value based selling of B2B/ SaaS/ Enterprise products. Track record of exceeding revenue goals with impeccable negotiation skills. Well-versed in selling to customers in India, with an established CXO network in the region. Hands-on experience in Account Management and Acquisition of enterprise-grade customers. Hands-on with farming, mining, and expanding revenue from existing customers portfolio. Strong experience in handling accounts ranging from $100K ACV to $500K ACV. Must have a run end-to-end sales cycle and handle negotiations by yourself for high-ARPA deals. Practitioner of consultative selling across nuanced CX, Risk Management, and MarTech product lines. Excellent at relationship building with a strong belief in consistent Facetime with customers. The impact you will create: Serve as the primary point of contact for all matters of your Named Accounts portfolio in the region. Manage existing customers in the WEST Region i.e. Mumbai, Pune, Ahmedabad, and more. Continuously mine opportunities in the given Named Accounts portfolio to meet sales quotas. Ensure revenue growth via upsell and cross-sell in the allocated customer portfolio. Work closely with Customer Success to drive retention and adoption, to ensure smooth renewals. Build a large deal pipeline backed with a high velocity conversion rate. Map key stakeholders & CXOs in the account to close deals faster and drive leadership sync ups. Identify and engage high potential & untapped accounts in the region and bring them onboard. Primarily leverage your network & adopt outbound selling to acquire such accounts. Negotiate contract terms, pricing, and service level agreements. Monitor and track key account health metrics and prepare reports on account status. Accurately forecast and meet monthly revenue targets while sharing progress reports. It would be great if you also have: Exposure to technology-driven business models. Good understanding of mobile and communication platform technologies. Entrepreneurial traits, proactive approach, passion to succeed and desire to grow. Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Mumbai, India. We only accept applications in English . What we offer: A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There is something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you. Show more Show less

Hello, Truecaller is calling you from Mumbai, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. We at Truecaller for Business focus on providing value to large enterprise businesses, by improving how they communicate with their customers. They leverage the power of the Truecaller platform to grow business for enterprise customers. This ranges from controlling their appearance on Truecaller as a verified business to increasing call efficiency and customer engagement by enabling trusted and contextually relevant communication with their customers. This is an exciting role for anyone looking to build a world-class product marketing charter that will pave the way for our overall positioning, discovery, authority, and, ultimately, demand. The role involves working with multiple stakeholders and teams internally/externally. As a Senior Customer Success Manager , you will play a key role in building a scalable and velocity driven world class customer success function in the Enterprise Solutions Business Unit at Truecaller. What You Bring In 6 + years of professional experience. 3+ years of good track record of working with a high velocity Customer Success team. Good experience in the SaaS/ Software product domain . Strong collaboration and interpersonal skills that delight customers and inspire fellow team members. Ability to effectively interact with customers of various sizes from a wide variety of sectors. Ability to map the organization for all relevant stakeholders, decision-makers, influencers and power users for deeper account penetration. Ability to use automation tools as part of the customer success life cycle. Must have excellent organizational skills, attention to detail and the ability to prioritize in a changing environment. Excellent communication and negotiation skills. Ability to work well with teams. A customer-oriented attitude who drives results and achieves high levels of customer satisfaction. Demonstrated operational excellence in analytical thinking, process compliance and improvement, problem solving and planning The Impact You Will Create Account servicing, task prioritizing and taking effective measures to work on roadblocks if any. Responsible for building and nurturing relations with customers, key personnel within customer companies post sales cycle. Help customers on-board seamlessly on Truecaller’s enterprise product with complete process compliance. Develops and maintains customer relationships, ensuring that all assigned customer accounts are obtaining value and being responsible for customer satisfaction. Good at understanding product feedback from customers and working with the product team for evaluation and action. Co-own with the Sales team to identify opportunities for sales upgrades and cross sells . Proactively manage churn across customers. Understand customer needs or demands and ensure customers are serviced in a timely manner. Conduct joint business reviews to ensure customers are satisfied with Truecaller’s enterprise products and services. Measure effectiveness of client success for operational metrics such as churn/ revenue management, retention, NPS(Net Promoter Score) and legal and financial compliances Closely monitor processes and performance trends, undertake scalable initiatives for continuous improvement, take corrective action as necessary. Coordinate with internal cross functional teams to ensure customer success offers a consistent and seamless service to a concurrent base of active customers. Design and implement best practices and team structure to optimally support accounts of all sizes and touch points. It Would Be Great If You Also Have Experience with cPaaS domain is a plus Exposure to technology driven business models. Good understanding of mobile and communication platform technologies. Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Mumbai, India. We only accept applications in English. What We Offer A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in the in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There something for everyone! Come As You Are Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc . All those things make you who you are, and that’s why we would love to meet you. Job info Location Mumbai, Maharashtra, India Category Customer Success Team Enterprise GTM Posted 29 days ago Show more Show less

Hello, Truecaller is calling you from Mumbai, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. Truecaller For Business focuses on providing value to large enterprise businesses, by improving the way they communicate with their customers. They leverage the power of the Truecaller platform to grow business for enterprise customers. This ranges from controlling their appearance on Truecaller as a verified business to establishing trust over the phone, calling and messaging-based communication, by enabling trusted and contextually relevant communication with their customers. As Senior Account Manager (West) for Truecaller Enterprise Business , you will work with a wide segment of key customers across industries. You are expected to leverage your existing network as well as build new customer relationships to drive the adoption of our suite of enterprise products. What You Bring In 9+ years of experience in value based selling of B2B/ SaaS/ Enterprise products. Consistent track record of exceeding revenue goals with impeccable negotiation skills. Well-versed in selling to customers in India, with an established CXO network in the region. Must have spent time doing account Management and acquisition of enterprise-grade customers. Hands-on with farming, mining, and expanding revenue from existing customers portfolio. Strong experience in handling accounts ranging from $100K ACV to $500K ACV. Have run end-to-end sales cycle and handled negotiations by yourself for high-ARPA deals. Practitioner of consultative selling across nuanced CX, Risk Management, MarTech product lines. Excellent at relationship building with a strong belief in consistent face time with customers. The Impact You Will Create Serve as primary point of contact for all matters of your Named Accounts portfolio in the region. Manage existing customers in the West Region (Mumbai). Continuously mine opportunities in the given Named Accounts portfolio to meet sales quotas. Ensure revenue growth via upsell and cross-sell in the allocated customer portfolio. Work closely with Customer Success to drive retention and adoption, to ensure smooth renewals. Build a large deal pipeline backed with a high velocity conversion rate. Map key stakeholders & CXOs in the account to close deals faster and drive leadership syncups. Identify and engage high potential & untapped accounts in the region and bring them onboard. Primarily leverage your network & adopt outbound selling to acquire such accounts. Negotiate contract terms, pricing, and service level agreements. Monitor and track key account health metrics and prepare reports on account status. Accurately forecast and meet monthly revenue targets while sharing progress reports. It Would Be Great If You Also Have Exposure to technology driven business models. Good understanding of mobile and communication platform technologies. Entrepreneurial traits, proactive approach, passion to succeed and desire to grow. Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Mumbai, India. We only accept applications in English . What We Offer A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in the in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There something for everyone! Come As You Are Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you. Job info Location Mumbai, Maharashtra, India Category Sales Team Enterprise GTM Posted 48 days ago Show more Show less

Hello, Truecaller is calling you from Gurgaon, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. We at the Ad Sales team At Truecaller,, we're at the forefront of the digital media revolution, serving millions of users daily with insightful, and impactful solutions. As we accelerate into a phase of aggressive growth and category expansion, we're looking for dynamic Category Leads who bring both deep industry knowledge and strong client relationships to drive the next phase of our monetization journey. As a Lead Sales- in the Mobility Category, you will navigate the dynamic auto and travel industries. Your role involves creating advertising solutions that resonate with consumers seeking mobility services. Drive product solutions that would help marketers reach their objectives. You will be responsible for building and scaling the revenue charter within the automobile and mobility service category. You will represent Truecaller in the advertising ecosystem and be the go-to expert for all category-led brand conversations, working closely with top advertisers, digital-first brands, and agency partners. Your strong industry network, consultative approach, and ability to translate business needs into smart advertising solutions will be pivotal in unlocking new growth. A strong network is crucial. We are looking for high-impact professionals who bring credibility, deep domain expertise, and the ability to turn relationships into revenue from the get-go. This role is tailored for a seasoned performer who understands the nuances of the category and can plug into high-value key client conversations immediately. What you bring in: : 8-12 years of experience Consultative selling approach Expert in media sales solutions- Digital medium first with some cross medium experience. Strong connections with automotive brands, travel companies, and related advertisers. Knowledge of emerging technologies and their application in advertising. Ability to develop campaigns that enhance customer engagement and drive conversions. Experience in integrating cross-platform advertising strategies for maximum impact. Ability to develop and implement innovative advertising solutions that meet client objectives. Collaborative and team player with culturally sound values. MS office & G-Suit skills & ability, expertise with data mining & presentation tools. Experienced & proficient with CRM solutions. The Impact You Will Create Strategise for business growth and driving the maximum share of spends on the digital platform. Key client servicing and account management. Keep up to date with trends and developments in the digital industry to gain insights into new business opportunities. Accurate revenue forecasting and pipeline management. Evangelise platform and develop strong relationships with agency and client ecosystem Work closely with product, marketing, and analytics teams to enhance ad solutions tailored for mobility businesses. It Would Be Great If You Also Have Self-starter, motivated and fast learner. Confident, ambitious and pleasing personality. Strong presentation & communication skills. Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Gurgaon, India. We only accept applications in English . What We Offer A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There is something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you. Job info Location Gurgaon, Haryana, India Category Sales Team Ads Sales Posted 45 days ago Show more Show less

Hello, Truecaller is calling you from Mumbai, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. We at the Ad Sales team At Truecaller, we're at the forefront of the digital media revolution, serving millions of users daily with insightful, and impactful solutions.. As we accelerate into a phase of aggressive growth and category expansion, we're looking for dynamic Category Leads who bring both deep industry knowledge and strong client relationships to drive the next phase of our monetization journey. As a Lead Sales In the CPG/FMCG sector, your role as Category Lead involves driving digital advertising strategies that align with consumer trends and brand objectives. Your insights will be instrumental in connecting FMCG brands with their target audiences effectively and leading Truecaller ads narrative for the category. A strong network is crucial. We are looking for high-impact professionals who bring credibility, deep domain expertise, and the ability to turn relationships into revenue from the get-go. This role is tailored for a seasoned performer who understands the nuances of the category and can plug into high-value key client conversations immediately. What you bring in: : 8-12 years of experience in digital advertising sales. Consultative selling approach. Expert in media sales solutions- Digital medium first with some cross medium experience. Strong network within Top CPG advertisers and media agencies. Ability to develop and implement innovative advertising solutions that meet client objectives. Collaborative and team player with culturally sound values. MS office & G-Suit skills & ability, expertise with data mining & presentation tools. Experienced & proficient with CRM solutions. The Impact You Will Create Strategise for business growth and driving the maximum share of spends on the digital platform. Key client servicing and account management. Keep up to date with trends and developments in the digital industry to gain insights into new business opportunities. Accurate revenue forecasting and pipeline management. Evangelise platform and develop strong relationships with agency and client ecosystem Work closely with product, marketing, and analytics teams to enhance ad solutions tailored for FMCG businesses. It Would Be Great If You Also Have Self-starter, motivated and fast learner. Confident, ambitious and pleasing personality. Strong presentation & communication skills. Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Mumbai, India. We only accept applications in English . What We Offer A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There is something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you. Job info Location Mumbai, Maharashtra, India Category Sales Team Ads Sales Posted 46 days ago Show more Show less

Hello, Truecaller is calling you from Mumbai, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. We at the Ad Sales team At Truecaller,, we're at the forefront of the digital media revolution, serving millions of users daily with insightful, and impactful solutions.. As we accelerate into a phase of aggressive growth and category expansion, we're looking for dynamic Category Leads who bring both deep industry knowledge and strong client relationships to drive the next phase of our monetization journey. As a Lead Sales In the rapidly evolving BFSI and Fintech landscape, your role as Category Lead involves driving advertising solutions that resonate with financial institutions and fintech companies. Your expertise will be crucial in navigating these trends and delivering impactful campaigns that align with clients' financial products and services A strong network is crucial. We are looking for high-impact professionals who bring credibility, deep domain expertise, and the ability to turn relationships into revenue from the get-go. This role is tailored for a seasoned performer who understands the nuances of the category and can plug into high-value key client conversations immediately. What you bring in: : 8-12 years of experience in digital advertising sales. Consultative selling approach Expert in media sales solutions- Digital medium first with some cross medium experience. Established relationships with banks, NBFCs, insurance companies, and fintech startups. In-depth knowledge of financial products and consumer finance behavior. Ability to create tailored advertising solutions that address the unique challenges of financial clients Collaborative and team player with culturally sound values. MS office & G-Suit skills & ability, expertise with data mining & presentation tools. Experienced & proficient with CRM solutions. The Impact You Will Create Strategise for business growth and driving the maximum share of spends on the digital platform. Key client servicing and account management. Keep up to date with trends and developments in the digital industry to gain insights into new business opportunities. Accurate revenue forecasting and pipeline management. Evangelise platform and develop strong relationships with agency and client ecosystem Work closely with product, marketing, and analytics teams to enhance ad solutions tailored for BFSI/Fintech businesses. It Would Be Great If You Also Have Self-starter, motivated and fast learner. Confident, ambitious and pleasing personality. Strong presentation & communication skills. Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Mumbai, India. We only accept applications in English . What We Offer A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There is something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you. Job info Location Mumbai, Maharashtra, India Category Sales Team Ads Sales Posted 45 days ago Show more Show less

Hello, Truecaller is calling you from Mumbai, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. We at the Ad Sales team At Truecaller we are at the forefront of the digital media revolution, serving millions of users daily with insightful, and impactful solutions.. As we accelerate into a phase of aggressive growth and category expansion, we're looking for dynamic Category Leads who bring both deep industry knowledge and strong client relationships to drive the next phase of our monetization journey. As a Lead sales in the Gaming Category you will capitalize on India's booming gaming industry. Your role involves forging partnerships with gaming companies and advertisers to create engaging ad experiences that resonate with the gaming community. You will be responsible for building and scaling the revenue charter within the Gaming category. You will represent Truecaller in the advertising ecosystem and be the go-to expert for all category-led brand conversations, working closely with top advertisers, digital-first brands, and agency partners. Your strong industry network, consultative approach, and ability to translate business needs into smart advertising solutions will be pivotal in unlocking new growth. A strong network is crucial. We are looking for high-impact professionals who bring credibility, deep domain expertise, and the ability to turn relationships into revenue from the get-go. This role is tailored for a seasoned performer who understands the nuances of the category and can plug into high-value key client conversations immediately. What you bring in: : 8-12 years of experience in digital advertising sales. Consultative selling approach Expert in media sales solutions- Digital medium first with some cross medium experience. Strong network within gaming companies, e-sports organizations, and related advertisers. Understanding of gaming audiences and the nuances of the category. Ability to develop and implement innovative advertising solutions that meet client objectives. Collaborative and team player with culturally sound values. MS office & G-Suit skills & ability, expertise with data mining & presentation tools. Experienced & proficient with CRM solutions. The Impact You Will Create Strategise for business growth and driving the maximum share of spends on the digital platform. Key client servicing and account management. Keep up to date with trends and developments in the digital industry to gain insights into new business opportunities. Accurate revenue forecasting and pipeline management. Evangelise platform and develop strong relationships with agency and client ecosystem Work closely with product, marketing, and analytics teams to enhance ad solutions tailored for Gaming businesses. It Would Be Great If You Also Have Self-starter, motivated and fast learner. Confident, ambitious and pleasing personality. Strong presentation & communication skills. Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Mumbai, India. We only accept applications in English . What We Offer A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There is something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you. Job info Location Mumbai, Maharashtra, India Category Sales Team Ads Sales Posted 46 days ago Show more Show less

Hello, Truecaller is calling you from Mumbai, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. We at Truecaller for Business focus on providing value to medium/large enterprises and startups by improving the way they communicate with their customers. Our CX and brand identity management solutions help businesses achieve more by enhancing their presence on Truecaller as a Verified Business. We also help in improving customer experience via the calling medium by making the entire communication more contextual and personalised thereby adding trust, relevance & safety to communication. The team is a fantastic blend of young Turks and industry veterans from the top tech companies globally and we count many of India’s top enterprises and startups as our delighted customers. As part of our aggressive growth plans, we are looking to bring in an experienced person within our Go To Market organisation, to lead our Enterprise and Partnership business and help in scaling our Customer Success function. As a Lead - Customer Success , you will play a key role in building a scalable and velocity driven world class customer success function in the Enterprise Solutions Business Unit at Truecaller. What You Bring In 10+ years of professional experience. Experience in working with clients within BFSI, Insurance and other legacy domains such as manufacturing, real estate etc. 4+ years of good track record of managing & scaling Enterprise business within Customer Success function. Good experience in SaaS/ Software product domain. Strong management presence and leadership ability, with great communication and interpersonal skills that inspire and motivate teams. Ability to effectively interact with businesses of various sizes from a wide variety of sectors. Must have excellent organisational skills, attention to detail and the ability to prioritise in a changing environment. Excellent communication and negotiation skills. Ability to work well with teams. A customer-oriented attitude who drives results & achieves high levels of customer satisfaction. Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, delegation and planning. The Impact You Will Create Lead, manage and coach a team of Customer Success Managers within our Enterprise and Partnership vertical, developing individual skills, removing roadblocks, prioritising tasks, negotiation and account management. Responsible for building & nurturing relations with customers & key personnel within customer companies. Develops and maintains customer relationships, ensuring that all assigned customer accounts are obtaining value and ultimately being responsible for overall customer satisfaction. Co-own with the Sales team to identify opportunities for sales upgrades and cross sells. Manage churn across customers. Conduct joint business reviews to ensure customers are satisfied with Truecaller’s enterprise products and services. Measure effectiveness of client success by being responsible for operational metrics for team such as churn/ revenue management, retention, NPS(Net Promoter Score) and legal and financial compliances. Closely monitor processes and performance trends, undertake scalable initiatives for continuous improvement, take corrective action as necessary. Coordinate with internal cross functional teams to ensure customer success offers a consistent and seamless service to a concurrent base of active customers. Design and implement best practices and team structure to optimally support accounts of all sizes and touch points. It Would Be Great If You Also Have Worked with fast growing cPAAS/SAAS organisations. Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Mumbai, India. We only accept applications in English . What We Offer A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in the in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you. Job info Location Mumbai, Maharashtra, India Category Customer Success Team Enterprise GTM Posted 37 days ago Show more Show less

Hello, Truecaller is calling you from Bangalore, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. We at the Growth Hacking team have the mission to grow the user base, increase engagement and boost revenues. We try to achieve this with a focus on product-led growth. As a Growth Manager to join Truecaller’s high-performing User Acquisition team. In this role, you’ll own and manage paid digital campaigns across key platforms like Meta, Google, TikTok, and more — but your impact won’t stop there. You’ll also be involved in any initiative that drives user growth, including influencer marketing, partnerships, OEM integrations, and experimentation with new acquisition levers. What you bring in: : 4–6 years of hands-on experience in performance marketing or digital growth roles Deep working knowledge of Facebook Ads Manager, Google Ads, MMPs (e.g. Appsflyer), and campaign analytics Experience with mobile growth in global or multi-regional markets is a plus Strong analytical and Excel skills with a data-driven approach to problem-solving Self-starter with a passion for experimentation, optimization, and user behaviour Excellent communication and collaboration skills The Impact You Will Create Manage and optimize user acquisition campaigns across platforms like Meta, Google, TikTok, programmatic, and OEMs Monitor KPIs, set benchmarks, and optimize campaign performance to meet ROI and growth targets Collaborate with creative teams on A/B testing, messaging, and localization strategies Conduct in-depth performance analysis to identify trends, growth opportunities, and areas for optimization Assist with budget allocation, forecasting, and reporting in collaboration with the Senior Growth Manager Drive non-paid growth initiatives such as influencer marketing, partnerships, OEM integrations, and growth experiments in collaboration with relevant teams Research and test new media channels and audience segments to unlock incremental growth Coordinate with internal stakeholders including product, analytics, and brand teams to align on growth objectives Support knowledge-sharing and best practices across the User Growth team It Would Be Great If You Also Have Prior experience in a tech or mobile-first company Familiarity with SEO/ASO and lifecycle marketing tactics Experience working with creative production teams Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Bangalore, India. We only accept applications in English . What We Offer A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There is something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you. Job info Location Bengaluru, Karnataka, India Category Other Team User Growth Posted 20 days ago Show more Show less

Hello, Truecaller is calling you from Bangalore, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. We at The Customer Support team are dedicated to fostering valuable connections with users, aiming to promptly respond to emails within the specified timeframe and effectively resolve any issues encountered. Situated entirely in Bangalore, our team is committed to delivering exceptional support and user satisfaction, thereby upholding our mission to cultivate lasting relationships with our customers. As a Customer S upport Agent , Your core job will be to respond to emails and resolve queries. Our vision is to be recognized as the go-to destination for our users for support, drive long-term loyalty and advocacy among our user base. What You Bring In 4-6 years experience of customer support, preferably for mobile/technical products Excellent English Communication skills, both verbal and written Experience with support platforms such as Zendesk, Freshdesk or similar software. Email support is a must, the majority of our customer support tickets are email based. Knowledge of other languages is a big plus (especially Hindi and Arabic) Able to approach problems with logical thinking and a strategic mindset, considering both the details and the broader context. Experience in effective time management and multitasking abilities Troubleshoot complex product issues, manage escalations when necessary to ensure timely resolution. Collaborate with cross-functional teams to identify and resolve product bugs and enhance product usability Able to analyze data and create effective reporting summaries. The Impact You Will Create This position will mainly include working on emails primarily and other communication channels. Find bugs and trends reported by our users proactively to fuel faster resolution. The main focus will be to increase efficiency, and stay within the given TAT. You will learn how the Truecaller App works and also be involved in creating JIRAS for the issues that have been raised. A customer support agent with a technical background, responsible for assisting users via email, undertakes various key tasks. These include promptly addressing user inquiries and concerns, offering troubleshooting guidance, and employing problem-solving skills to resolve issues efficiently. Cultivate a deep understanding of the company's products or services to provide accurate assistance, create and update documentation to aid users and educate customers on product usage. The agent escalates complex issues as needed and ensures quality responses while gathering feedback for continuous improvement. Stays updated on product features and industry trends, monitor performance metrics (CSAT and FRT), collaborate with team members, and contribute to a positive overall customer experience. It Would Be Great If You Also Have Prior startup experience Team player Initiative taking/proactive approach Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Bangalore, India. We only accept applications in English . What We Offer A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in the in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There something for everyone! Come As You Are Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you. Job info Location Bengaluru, Karnataka, India Category Customer Support Team Customer Support Posted 2 days ago Show more Show less

Hello, Truecaller is calling you from Bangalore, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. We at the Ads Team We at Ads Product are all about making Ads more meaningful & relevant to our users and help drive marketing objectives for our partners/advertisers. Ads is one of the primary ways Truecaller monetizes the APP, and thus holds a critical role in driving Truecaller revenues. Our scale boasts about: ~7 BN impressions (globally) per day, thus making Truecaller one of the largest standalone publishers in India and emerging markets like Egypt, North Africa etc.Data is at the heart of everything we do. With hundreds of millions of users globally, we're constantly innovating to build products that empower individuals and businesses. As a Staff Data Analyst We are looking for an exceptional Staff Data Analyst to join our growing Data & Analytics team. In this pivotal role, you will be a trusted advisor, providing high-quality, rigorous analyses and strategic insights to our Ads Business Unit (ADs BU) leaders, Product leaders, and the Truecaller C-suite. Your work will directly enable data-led decision-making across the organization, shaping the future of Truecaller.This is a highly collaborative role where you will bridge the gap between data, product, and business. You'll work closely with data producers (engineering, data science), data consumers (marketing, business development), and product teams to translate complex data into actionable recommendations. You find the ‘why?’ in the data. You will also be instrumental in coaching and mentoring more junior data scientists. Making sure that they understand what they need to do to excel, and also occasionally helping them out with hands-on work. What You Bring In 8+ years of experience in a data analyst or similar role, with a strong track record of delivering impactful data-driven insights in a fast-paced, product-led environment. Exceptional analytical and problem-solving skills, with the ability to break down complex problems, identify key drivers, and synthesize information into clear recommendations. Expert proficiency in SQL for data extraction and manipulation. Strong experience with data visualization tools (e.g., Looker, Tableau, Power BI, QlikSense) and the ability to create compelling dashboards and reports. Proficient in statistical analysis and experimental design (A/B testing), with a solid understanding of statistical significance and common pitfalls. Experience with a scripting language for data analysis and automation is a significant plus. Excellent communication and presentation skills, with the ability to articulate complex analytical concepts to both technical and non-technical audiences, including senior leadership. Proven ability to influence stakeholders and drive decision-making through data. Self-starter with a proactive approach, able to work independently and manage multiple projects simultaneously. Experience in the advertising technology (AdTech) or mobile app industry is a strong advantage. Bachelor's or Master's degree in a quantitative field such as Statistics, Mathematics, Computer Science, Economics, Engineering, or a related discipline. What You Will Do To Create Impact Strategic Analysis: Lead end-to-end data analysis projects, from problem definition and hypothesis generation to data extraction, manipulation, statistical modeling, and visualization, to answer critical business questions and identify growth opportunities. Influence & Advise: Deliver compelling, data-driven insights and recommendations to senior leadership (Ads BU, Product, C-suite), influencing strategic decisions and product roadmaps. Deep Dive Investigations: Proactively identify trends, anomalies, and opportunities in large, complex datasets, conducting deep-dive investigations to uncover root causes and provide actionable solutions. You also play an important role during investigation of various issues. KPI Definition & Tracking: Collaborate with stakeholders to define, monitor, and report on key performance indicators (KPIs) and metrics that accurately reflect business performance and product health. A/B Testing & Experimentation: Design, execute, and analyze A/B tests and other experiments to measure the impact of product changes and new features, providing clear recommendations for iteration and launch. Data Storytelling: Translate complex analytical findings into clear, concise, and engaging narratives and presentations for both technical and non-technical audiences. Stakeholder Collaboration: Build strong relationships with product managers, engineers, data scientists, and business leaders, acting as a bridge between data and decision-makers. Mentorship & Best Practices: Contribute to the growth of the data analysis function by mentoring junior analysts and promoting best practices in data analysis, data quality, and documentation. Data Infrastructure & Tools: Work with data engineering teams to improve data accessibility, reliability, and the development of scalable data solutions. It Would Be Great If You Also Have Big data query tools (we use BigQuery). Experience with a scripting language (e.g., Python) for data analysis and automation. Experience with data from mobile applications. Experience with dashboarding tools like Tableau, Power BI, or Looker (we use Looker) Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Bangalore, India. What We Offer A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in the in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you. Job info Location Bengaluru, Karnataka, India Category Data Analytics Team Data Science & Analytics Products Posted 3 days ago Show more Show less

Hello, Truecaller is calling you from Bangalore, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. We in the Insights Team are responsible for SMS Categorization, Fraud detection and other Smart SMS features within the Truecaller app. The OTP & bank notifications, bill & travel reminder alerts are some examples of the Smart SMS features. The team has developed a patented offline text parser that powers all these features and the team is also exploring cutting edge technologies like LLM to enhance the Smart SMS features. The team’s mission is to become the World’s most loved and trusted SMS app which is aligned with Truecaller’s vision to make communication safe and efficient. Smart SMS is used by over 90M users every day. As an ML Engineer , you will be responsible for collecting, organizing, analyzing, and interpreting Truecaller data with a focus on NLP. In this role, you will be working hands-on to optimize the training and deployment of ML models to be quick and cost-efficient. Also, you will be pivotal in advancing our work with large language models and in-device models across diverse regions. Your expertise will enhance our natural language processing, machine learning, and predictive analytics capabilities. What You Bring In 3+ years in machine learning engineering, with hands-on involvement in feature engineering, model development, and deployment. Experience in Natural Language Processing (NLP), with a deep understanding of text processing, model development, and deployment challenges in the domain. Proven ability to develop, deploy, and maintain machine learning models in production environments, ensuring scalability, reliability, and performance. Strong familiarity with ML frameworks like TensorFlow, PyTorch, and ONNX, and experience in tech stack such as Kubernetes, Docker, APIs, Vertex AI, GCP. Experience deploying models across backend and mobile platforms. Fine-tune and optimize LLMs prompts for domain-specific applications Ability to optimize feature engineering, model training, and deployment strategies for performance and efficiency. Strong SQL and statistical skills. Programming knowledge in at least one language, such as Python or R. Preferably python. Knowledge of machine learning algorithms. Excellent teamwork and communication skills, with the ability to work cross-functionally with product, engineering, and data science teams. Good to have the knowledge in retrieval-based pipelines to enhance LLM performance The Impact You Will Create Collaborate with Product and Engineering to scope, design, and implement systems that solve complex business problems ensuring they are delivered on time and within scope. Design, develop, and deploy state-of-the-art NLP models, contributing directly to message classification and fraud detection at scale for millions of users. Leverage cutting-edge NLP techniques to enhance message understanding, spam filtering, and fraud detection, ensuring a safer and more efficient messaging experience. Build and optimize ML models that can efficiently handle large-scale data processing while maintaining accuracy and performance. Work closely with data scientists and data engineers to enable rapid experimentation, development, and productionization of models in a cost-effective manner. Streamline the ML lifecycle, from training to deployment, by implementing automated workflows, CI/CD pipelines, and monitoring tools for model health and performance. Stay ahead of advancements in ML and NLP, proactively identifying opportunities to enhance model performance, reduce latency, and improve user experience. Your work will directly impact millions of users, improving message classification, fraud detection, and the overall security of messaging platforms. It Would Be Great If You Also Have Understanding of Conversational AI Deploying NLP models in production Working knowledge of GCP components Cloud-based LLM inference with Ray, Kubernetes, and serverless architectures. Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Bangalore , India. We only accept applications in English. What We Offer A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in the in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you. Job info Location Bengaluru, Karnataka, India Category Data Science Team Insights Posted 15 days ago Show more Show less

Hello, Truecaller is calling you from Bangalore, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 450 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. We at the Ad Sales team At Truecaller,, we're at the forefront of the digital media revolution, serving millions of users daily with insightful, and impactful solutions.. As we accelerate into a phase of aggressive growth and category expansion, we're looking for dynamic Category Leads who bring both deep industry knowledge and strong client relationships to drive the next phase of our monetization journey. As a Lead Sales - in the Commerce & Retail category, you will spearhead our advertising initiatives within the e-commerce, quick commerce, and retail media sectors. With retail media accounting for nearly 23% of digital ad spends in India , your role is pivotal in capitalizing on this growth. Leveraging your extensive network with top e-commerce platforms and retail brands, you will craft and execute strategies that drive substantial revenue growth. You will be responsible for building and scaling the revenue charter within your commerce & Retail category. You will represent Truecaller in the advertising ecosystem and be the go-to expert for all category-led brand conversations, working closely with top advertisers, digital-first brands, and agency partners. Your strong industry network, consultative approach, and ability to translate business needs into smart advertising solutions will be pivotal in unlocking new growth. A strong network is crucial. We are looking for high-impact professionals who bring credibility, deep domain expertise, and the ability to turn relationships into revenue from the get-go. This role is tailored for a seasoned performer who understands the nuances of the category and can plug into high-value key client conversations immediately. What you bring in: : 8-12 years of experience Consultative selling approach Expert in media sales solutions- Digital medium first with some cross medium experience. Strong network and deep inroads into Amazon, Flipkart, Zepto, Blinkit, and Myntra , other brands and media agencies. Deep understanding of retail media dynamics and consumer behavior in digital shopping. Strong relationships with key decision-makers in retail and e-commerce sectors. Ability to develop and implement innovative advertising solutions that meet client objectives. Collaborative and team player with culturally sound values. MS office & G-Suit skills & ability, expertise with data mining & presentation tools. Experienced & proficient with CRM solutions. The Impact You Will Create Strategise for business growth and driving the maximum share of spends on the digital platform. Key client servicing and account management. Keep up to date with trends and developments in the digital industry to gain insights into new business opportunities. Accurate revenue forecasting and pipeline management. Evangelise platform and develop strong relationships with agency and client ecosystem Work closely with product, marketing, and analytics teams to enhance ad solutions tailored for commerce & retail businesses. It Would Be Great If You Also Have Self-starter, motivated and fast learner. Confident, ambitious and pleasing personality. Strong presentation & communication skills. Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Bangalore, India. We only accept applications in English . What We Offer A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in the in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you. Job info Location Bengaluru, Karnataka, India Category Sales Team Ads Sales Posted today Show more Show less

Hello, Truecaller is calling you from Bangalore, India! Ready to pick up? Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter. Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 400 million active users per month. Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins. A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions . We in the Insights Team are responsible for SMS Categorization, Fraud detection and other Smart SMS features within the Truecaller app. The OTP & bank notifications, bill & travel reminder alerts are some examples of the Smart SMS features. The team has developed a patented offline text parser that powers all these features and the team is also exploring cutting edge technologies like LLM to enhance the Smart SMS features. The team’s mission is to become the World’s most loved and trusted SMS app which is aligned with Truecaller’s vision to make communication safe and efficient. Smart SMS is used by over 90M users every day. As a Senior Data Scientist, you will be responsible for collecting, organizing, analyzing, and interpreting Truecaller data with a focus on NLP. In this role, you will be pivotal in advancing our work with large language models and on-device models across diverse regions. Your expertise will enhance our natural language processing, machine learning, and predictive analytics capabilities. What you bring in: 5+ years of experience in designing, developing, and deploying ML models at scale, with a focus on NLP-driven solutions. Strong background in Natural Language Processing (NLP), including text classification, entity recognition, language modeling, and transformer-based architectures. Experience in building and deploying models at scale, handling millions of messages efficiently while maintaining performance and accuracy. Also working with on-device models. Ability to not only build ML models but also take ownership of deploying them into production, ensuring scalability, reliability, and monitoring. Knowledge of anomaly detection, adversarial ML techniques, and risk modeling to identify and prevent spam and fraudulent messaging activities. Strong ability to take ML models from research and experimentation to production, working closely with ML engineers and data engineers. Expertise in machine learning libraries such as TensorFlow, PyTorch, pandas and Scikit-learn, along with NLP-specific tools like Hugging Face Transformers, spaCy with experience in TFlife, ONNX. Hands-on experience fine-tuning LLMs including transformer-based architectures (BERT, GPT, LLaMA, T5, etc.) for domain-specific applications, including knowledge distillation, quantization, and model compression for efficiency. Strong ability to design, refine, and optimize prompts for LLM-based applications, ensuring high-quality responses and reduced model hallucinations. Ability to leverage data driven decision by experimentation, and statistical analysis to improve models and business outcomes. Strong understanding of designing, testing, and optimizing prompts for LLM-based applications to improve model accuracy and efficiency. Programming knowledge in at least one language, such as Python or R. Preferably python. Expert knowledge of machine learning algorithms. Familiarity with database modelling and data warehousing principles with a working knowledge of SQL Experience in building and optimizing large-scale data processing systems using Spark/PySpark Strong ability to work cross-functionally with engineers, product managers, and business stakeholders to align ML solutions with company objectives. The impact you will create: Take a loosely defined business problem and break it into tractable data problems. For each data problem, clearly articulate the value of solving it, its impact, and its complexity. Collaborate with Product and Engineering to scope, design, and implement systems that solve complex business problems ensuring they are delivered on time and within scope. Design, develop, and optimize state-of-the-art NLP models for large-scale message classification, fraud detection, and spam filtering, impacting millions of users globally. Take full ownership of ML model development, deployment, and monitoring, ensuring models are production-ready, scalable, and cost-efficient. Lead data science projects from ideation to deployment, ensuring alignment with business objectives and timelines. Manage and analyze large datasets collected from multiple countries, ensuring data integrity and consistency. Stay updated on industry best practices and emerging technologies to drive innovation within the Data Team. You work collaboratively across systems and teams to solve user and business problems. You are expected to help define success and design and build the systems to achieve it. To work with the Product to decide on priorities and set direction, design solutions, and help the team implement them. It would be great if you also have: Understanding of Conversational AI Deploying NLP models in production Working knowledge of GCP components Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like your dream job? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. This position is based in Bangalore, India. We only accept applications in English . What we offer: A smart, talented and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment. A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance. Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges. Office life: We strongly believe in the in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There something for everyone! Come as you are: Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you. 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