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7 Job openings at tru Health Now
Customer Care Coordinator

Mohali, Punjab

0 - 1 years

Not disclosed

On-site

Full Time

Job description Title: Patient Engagement CoordinatorExperience: 0-1 years Location: Onsite (Mohali) phase 8-A Freshers with good English and communication skills can apply! Training will be provided. What skills do you need? Fluency in English & excellent communication skills. Competency in Microsoft 365 applications including Word, Excel, and Outlook. Ability to work effectively both independently and as part of a team. Hard & Smart Work Ability to work on tight deadlines. What will you be doing? Dealing with Patients and resolving their queries. Entering Data into Excel sheets, working with multiple software. Conduct outreach (telephonic, text & email) to schedule and confirm appointments. You will work to optimize patient engagement. While working in close collaboration with the internal teams, the Patient Engagement Coordinator will support provider practices in administrative tasks to ensure office appointments are kept, thereby ensuring the closure of gaps in care. Others: 1. Effectively leverage practice management systems, EMRs to obtain patient data & perform outreach (an experience with Athena is preferred). 2. Able to communicate effectively in English. 3. Typing accuracy with minimum speed of 35 wpm. 4. Meet daily goals set by the department (i.e., number of calls per day, appointments set per day, shift & attendance adherence etc.). 5. Customer service-oriented attitude & behaviour.6. Positive energy and strong work ethic. Feels like you? Share your CV at [email protected] Job Type: Full-time Schedule: Night shift Rotational shift Weekend availability Work Location: In person

Customer Care Coordinator

Mohali

0 - 1 years

INR 2.16 - 3.12 Lacs P.A.

On-site

Full Time

Job description Title: Patient Engagement CoordinatorExperience: 0-1 years Location: Onsite (Mohali) phase 8-A Freshers with good English and communication skills can apply! Training will be provided. What skills do you need? Fluency in English & excellent communication skills. Competency in Microsoft 365 applications including Word, Excel, and Outlook. Ability to work effectively both independently and as part of a team. Hard & Smart Work Ability to work on tight deadlines. What will you be doing? Dealing with Patients and resolving their queries. Entering Data into Excel sheets, working with multiple software. Conduct outreach (telephonic, text & email) to schedule and confirm appointments. You will work to optimize patient engagement. While working in close collaboration with the internal teams, the Patient Engagement Coordinator will support provider practices in administrative tasks to ensure office appointments are kept, thereby ensuring the closure of gaps in care. Others: 1. Effectively leverage practice management systems, EMRs to obtain patient data & perform outreach (an experience with Athena is preferred). 2. Able to communicate effectively in English. 3. Typing accuracy with minimum speed of 35 wpm. 4. Meet daily goals set by the department (i.e., number of calls per day, appointments set per day, shift & attendance adherence etc.). 5. Customer service-oriented attitude & behaviour.6. Positive energy and strong work ethic. Feels like you? Share your CV at recruitmentindia@5tekmedical.com Job Type: Full-time Schedule: Night shift Rotational shift Weekend availability Work Location: In person

Customer Care Coordinator

Mohali, Punjab

0 - 1 years

None Not disclosed

On-site

Full Time

Job description Title: Patient Engagement CoordinatorExperience: 0-1 years Location: Onsite (Mohali) phase 8-A Freshers with good English and communication skills can apply! Training will be provided. What skills do you need? Fluency in English & excellent communication skills. Competency in Microsoft 365 applications including Word, Excel, and Outlook. Ability to work effectively both independently and as part of a team. Hard & Smart Work Ability to work on tight deadlines. What will you be doing? Dealing with Patients and resolving their queries. Entering Data into Excel sheets, working with multiple software. Conduct outreach (telephonic, text & email) to schedule and confirm appointments. You will work to optimize patient engagement. While working in close collaboration with the internal teams, the Patient Engagement Coordinator will support provider practices in administrative tasks to ensure office appointments are kept, thereby ensuring the closure of gaps in care. Others: 1. Effectively leverage practice management systems, EMRs to obtain patient data & perform outreach (an experience with Athena is preferred). 2. Able to communicate effectively in English. 3. Typing accuracy with minimum speed of 35 wpm. 4. Meet daily goals set by the department (i.e., number of calls per day, appointments set per day, shift & attendance adherence etc.). 5. Customer service-oriented attitude & behaviour.6. Positive energy and strong work ethic. Feels like you? Share your CV at [email protected] Job Type: Full-time Work Location: In person

Customer Care Coordinator

Mohali

0 - 1 years

INR 2.76 - 3.09 Lacs P.A.

On-site

Full Time

Job description Title: Patient Engagement CoordinatorExperience: 0-1 years Location: Onsite (Mohali) phase 8-A Freshers with good English and communication skills can apply! Training will be provided. What skills do you need? Fluency in English & excellent communication skills. Competency in Microsoft 365 applications including Word, Excel, and Outlook. Ability to work effectively both independently and as part of a team. Hard & Smart Work Ability to work on tight deadlines. What will you be doing? Dealing with Patients and resolving their queries. Entering Data into Excel sheets, working with multiple software. Conduct outreach (telephonic, text & email) to schedule and confirm appointments. You will work to optimize patient engagement. While working in close collaboration with the internal teams, the Patient Engagement Coordinator will support provider practices in administrative tasks to ensure office appointments are kept, thereby ensuring the closure of gaps in care. Others: 1. Effectively leverage practice management systems, EMRs to obtain patient data & perform outreach (an experience with Athena is preferred). 2. Able to communicate effectively in English. 3. Typing accuracy with minimum speed of 35 wpm. 4. Meet daily goals set by the department (i.e., number of calls per day, appointments set per day, shift & attendance adherence etc.). 5. Customer service-oriented attitude & behaviour.6. Positive energy and strong work ethic. Feels like you? Share your CV at recruitmentindia@5tekmedical.com Job Type: Full-time Work Location: In person

Medical Biller - AR

Mohali, Punjab

2 years

None Not disclosed

On-site

Full Time

Job Title: Medical Biller - Accounts Receivable (AR) Company: 5Tek Medical India Private Limited Location: Mohali, Punjab (On-site) Shift: Night Shift (US Hours) Experience Level: 2+ years (preferred) Job Description: We are looking for an experienced and proactive Medical Biller - AR with expertise in physician billing to join our dynamic team. The role is integral to ensuring accurate billing processes, timely claim follow-ups, and optimizing revenue cycle management. Roles and Responsibilities: Accurately review and resubmit medical claims to insurance companies. Address claim denials and rejections promptly to ensure maximum revenue collection. Proactively follow up on outstanding claims with payers and patients to expedite resolutions. Investigate and resolve discrepancies or denials to maintain a smooth billing cycle. Answer billing-related queries via phone and messaging platforms (e.g., Klara) with professionalism and empathy. Assist patients in understanding their bills, resolving issues, and managing payment plans. Verify and update demographic, guarantor, and insurance information to ensure accurate billing. Maintain meticulous records and documentation for audit and compliance purposes. Adhere to HIPAA guidelines and payer-specific billing requirements. Collaborate with team members to report on claim statuses, billing trends, and resolutions. Required Qualifications and Skills: · Minimum of 2 years' experience in medical billing, AR follow-up, and patient communication in the US healthcare system. · Proficiency in medical billing software (Athena Health Net experience preferred). · Strong knowledge of insurance guidelines, CPT/ICD-10 codes, and medical terminology. · Ability and willingness to consistently work the Night Shift (US Hours). · Excellent verbal and written communication skills in English, with the ability to understand and respond to US accents. · Empathy and professionalism in handling sensitive patient interactions. · Familiarity with insurance policies specific to Maryland and Virginia (preferred). · Strong analytical and problem-solving abilities. · Knowledge of MS Office (Excel, Word) Education: · Graduate in any discipline (Required). · Certification in Medical Billing or related healthcare training (Preferred). Why Join Us? · Opportunity to work with a US-based healthcare company. · Exposure to advanced medical billing systems and processes. How to Apply: Interested candidates can apply by sending their updated resume to [email protected] or calling 9056710352. Let’s shape the future of healthcare management together! #MedicalBiller #AccountsReceivable #PatientEngagement #NightShift #USHealthcareJobs Job Type: Full-time Benefits: Health insurance Leave encashment Paid sick time Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: AR: 2 years (Required) Location: Mohali, Punjab (Required) Shift availability: Night Shift (Required) Work Location: In person

Medical Biller - AR

Mohali

2 years

INR 2.4 - 4.0 Lacs P.A.

On-site

Full Time

Job Title: Medical Biller - Accounts Receivable (AR) Company: 5Tek Medical India Private Limited Location: Mohali, Punjab (On-site) Shift: Night Shift (US Hours) Experience Level: 2+ years (preferred) Job Description: We are looking for an experienced and proactive Medical Biller - AR with expertise in physician billing to join our dynamic team. The role is integral to ensuring accurate billing processes, timely claim follow-ups, and optimizing revenue cycle management. Roles and Responsibilities: Accurately review and resubmit medical claims to insurance companies. Address claim denials and rejections promptly to ensure maximum revenue collection. Proactively follow up on outstanding claims with payers and patients to expedite resolutions. Investigate and resolve discrepancies or denials to maintain a smooth billing cycle. Answer billing-related queries via phone and messaging platforms (e.g., Klara) with professionalism and empathy. Assist patients in understanding their bills, resolving issues, and managing payment plans. Verify and update demographic, guarantor, and insurance information to ensure accurate billing. Maintain meticulous records and documentation for audit and compliance purposes. Adhere to HIPAA guidelines and payer-specific billing requirements. Collaborate with team members to report on claim statuses, billing trends, and resolutions. Required Qualifications and Skills: · Minimum of 2 years' experience in medical billing, AR follow-up, and patient communication in the US healthcare system. · Proficiency in medical billing software (Athena Health Net experience preferred). · Strong knowledge of insurance guidelines, CPT/ICD-10 codes, and medical terminology. · Ability and willingness to consistently work the Night Shift (US Hours). · Excellent verbal and written communication skills in English, with the ability to understand and respond to US accents. · Empathy and professionalism in handling sensitive patient interactions. · Familiarity with insurance policies specific to Maryland and Virginia (preferred). · Strong analytical and problem-solving abilities. · Knowledge of MS Office (Excel, Word) Education: · Graduate in any discipline (Required). · Certification in Medical Billing or related healthcare training (Preferred). Why Join Us? · Opportunity to work with a US-based healthcare company. · Exposure to advanced medical billing systems and processes. How to Apply: Interested candidates can apply by sending their updated resume to recruitmentindia@5tekmedical.com or calling 9056710352. Let’s shape the future of healthcare management together! #MedicalBiller #AccountsReceivable #PatientEngagement #NightShift #USHealthcareJobs Job Type: Full-time Benefits: Health insurance Leave encashment Paid sick time Provident Fund Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: AR: 2 years (Required) Location: Mohali, Punjab (Required) Shift availability: Night Shift (Required) Work Location: In person

Medical Biller - AR

punjab

2 - 6 years

INR Not disclosed

On-site

Full Time

You are an experienced and proactive Medical Biller - AR with expertise in physician billing, seeking to join a dynamic team at 5Tek Medical India Private Limited in Mohali, Punjab. Your role is crucial in ensuring accurate billing processes, timely claim follow-ups, and optimizing revenue cycle management. In this role, you will accurately review and resubmit medical claims to insurance companies, address claim denials and rejections promptly, and investigate discrepancies to maintain a smooth billing cycle. You will also be responsible for answering billing-related queries with professionalism, verifying and updating demographic information, and maintaining meticulous records for audit purposes. To excel in this position, you must have a minimum of 2 years" experience in medical billing, AR follow-up, and patient communication in the US healthcare system. Proficiency in medical billing software, strong knowledge of insurance guidelines and codes, and the ability to work night shifts are essential. Excellent communication skills, empathy, and problem-solving abilities are also required. As a Graduate in any discipline with certification in Medical Billing or related healthcare training, you will have the opportunity to work with a US-based healthcare company, gaining exposure to advanced medical billing systems and processes. If you are ready to shape the future of healthcare management and meet the qualifications mentioned above, you can apply by sending your updated resume to recruitmentindia@5tekmedical.com or calling 9056710352. Join us in this full-time role and enjoy benefits such as health insurance, leave encashment, paid sick time, and provident fund. Relocation to Mohali, Punjab and availability for night shifts are required for this in-person position. Let's work together to make a difference in the healthcare industry!,

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