Travel Desk Associate

Company Overview:

Leon Industries LLP, Mumbai is a Back office of a fast-growing Indian Group in Nigeria, Dubai, Ethiopia with their existence of over 40 years, in manufacturing Plastic products.

Overview

The Travel Desk Executive is responsible for providing efficient and effective travel planning and support services to employees within an organization. They assist in coordinating travel arrangements, including booking flights, accommodations, transportation, and other travel-related services. The Travel Desk Executive also serves as a point of contact for employees seeking travel information and assistance, ensuring a smooth and hassle-free travel experience.

Key Responsibilities:

• Assist employees with travel planning, including booking flights, hotels, car rentals, and other transportation services as per their requirements.
• Coordinate travel itineraries and ensure all necessary arrangements are in place, such as visa applications, travel insurance, and any other travel-related documents.
• Collaborate with travel agencies, airlines, hotels, and other service providers to secure the best rates and options for travel bookings.
• Provide timely and accurate travel information to employees, including details on flight schedules, baggage policies, visa requirements, and any travel advisories or restrictions.
• Address and resolve travel-related issues and concerns, such as flight delays, cancellations, and changes to itineraries.
• Offer guidance and support to employees during emergency situations or unexpected travel disruptions.
• Ensure adherence to travel policies and procedures, including budgetary guidelines and expense reporting requirements.
• Review and process travel expense claims, ensuring compliance with company policies and verifying supporting documents.
• Maintain records of travel expenses, invoices, and receipts for accounting and auditing purposes.
• Serve as the primary point of contact for employees seeking travel assistance, responding promptly to inquiries and providing accurate information.
• Communicate travel policies, procedures, and guidelines to employees, ensuring they are aware of the necessary protocols and requirements.
• Establish and maintain positive relationships with travel vendors and suppliers to negotiate favourable terms and resolve any service-related issues.
• Collaborate with relevant stakeholders to develop and update travel policies and guidelines, ensuring they align with organizational objectives and industry best practices.
• Conduct research on travel industry trends, new services, and technologies to enhance the organization's travel management practices.

Qualifications and Skills:

• Graduate or equivalent / degree / diploma in travel management, or a related field is preferred.
• Proven experience as a Travel Desk Executive or in a similar travel coordination role.
• Knowledge of travel management software, booking platforms, and reservation systems.
• Familiarity with travel regulations, visa requirements, and international travel protocols.
• Strong organizational and multitasking skills, with the ability to manage multiple travel requests simultaneously.
• Excellent communication and interpersonal skills to interact with employees at all levels and travel service providers.
• Attention to detail and problem-solving abilities to address travel-related issues effectively.
• Proficient in using computer systems, including MS Office Suite and travel management software.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Working Hours - 1.30pm to 9.30pm

2nd and 4th Saturdays are off

About the Company:

Leon Industries LLP, 805, 8th floor, Jay Antarishk, Timmy Arcade, Makwana Rd, Gamdevi, Marol, Andheri East, Mumbai, Maharashtra 400059.

Email: Hrsupport@leonindustriesllp.com