Posted:1 month ago|
Platform:
Work from Office
Full Time
Role & responsibilities Job Title: Travel Coordinator Location: sector-3 Job Type: Full Time Reports To: Travel Manager Working days: 6 days Compensation: Up to 22000/-(CTC), + Incentives . Job Summary: We are seeking a customer-focused and detail-oriented Travel Coordinator to join our travel agency team. The successful candidate will be responsible for communicating with customers to understand their travel needs, recommending suitable travel packages or itineraries, and ensuring a seamless booking process. You will act as the primary liaison between clients and the agency to deliver exceptional travel experiences. Key Responsibilities: Communicate with customers via phone, email, and in-person to understand their travel preferences, needs, and budget. Offer travel advice and recommend packages, destinations, accommodations, and transportation options. Coordinate with internal departments and external vendors (airlines, hotels, tour operators) to customize and book travel arrangements. Provide customers with travel itineraries, cost estimates, and confirmation details. Handle changes, cancellations, or special requests and resolve issues promptly. Maintain accurate records of customer interactions and bookings in the agency's system. Stay informed about travel trends, visa requirements, weather conditions, and travel advisories. Follow up with customers post-trip for feedback and maintain long-term client relationships. Preferred candidate profile
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