Training Support Analyst

5 - 10 years

7 - 12 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for entering data, running reports, quality checking data for errors before and after entry thus ensuring accuracy- Keeping sensitive customer or company information confidential- Responsible for accurate entry and maintenance of training data, running reports, quality checking data for errors before and after entry within the Learning Management System-
It also includes processing class credits, creating curriculum, uploading batch files, and performing quality checks- The role requires strong attention to detail, data confidentiality, and effective communication skills- Keeping customer/companys sensitive information confidential-

Duties And Responsibilities
  • Use spreadsheets, create batch files for uploading into the Learning Management System-
  • Navigate different screens to maintain accurate data within LMS-
  • Process class credit and scores for classes within the LMS-
  • Create curricula/job profiles in the LMS for Worldwide departments-
  • Excellent verbal and written communication skills-
  • Enter task history-
  • Attach certificates to employee training records-
  • Answer cases for basic training request-
Qualifications
REQUIRED
  • General Education Degree (GED) or an equivalent diploma
  • One (1) year relevant experience required
DESIRED
  • Background in corporate training or records control

Knowledge, Skills, Abilities, and Other Characteristics

  • Knowledge of appropriate steps to analytical problem solving-
  • Ability to establish and maintain cooperative working relationships-
  • Ability to work in a team environment, remaining attentive to ideas, recognizing responsibilities, and actively participating with others to accomplish assignments and achieve desired goals-
  • Ability to work remotely-
  • Treats others fairly and with respect-
  • Knowledge of department policies, rules, regulations, business goals, vision, organizational structure, culture, philosophy, operating principles and values, etc-
  • Ability to maintain project priorities-
  • Seeks out new learning experiences-
  • Identifies what needs to be done and acts before being asked or required-

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