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Training Manager

Training Manager

HDB Financial Services

5 - 10 years

4 - 8 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

Process Training Training And Development Learning And Development Training Management Sales Training Customer Service Training Behavioural Training Soft Skills Training TNA OJT Retail Training Product Training

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Planning, scheduling and executing Process Specific Training, Product & skill based Training for an Existing and New Hire (Sales Finance executives and branch staff). Coordinate and execute Induction programs for Newly Joined staffs across all the branches Evaluate the Process & Product knowledge test through online module. Take initiative like e-Learning. Provide tool to improve efficiency of individuals Scrutiny of new recruit profile and conduct evaluation tests for them before selection Collect & Publish industry fraud cases and make branch staff aware about possible lapses which lead to serious loss Circulate knowledge series and conduct surprise online/SMS/telephonic test Prepare sales tool for Sales team. Conduct sessions to improve productivity of sales officers Provide system training to new and existing staff Suggest process and product improvement ideas Initiated an employee engagement program. Highlight star performers Ensure closure of audit remarks Preferred candidate profile Graduates with 5 years of relevant experience as trainer in sales finance business Excellent written and verbal communications and pleasing personality Willingness to travel extensively

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HDB Financial Services

Financial Services

Mumbai

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Training Manager