Title Customer Service - L2 Desk

1 - 5 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Care Executive for the L2 process at the Escalation Desk in Indore, you will be required to have a GRADUATION qualification. Excellent communication skills are crucial for this role. With at least 1 year of BPO experience, you will be responsible for handling customer escalations effectively. You will be offered a salary ranging from 26K CTC to 28K CTC for this full-time, permanent position. The job comes with 6 days of work per week, including rotational shifts and a designated Week Off. The ideal candidate must be willing to work in a rotational shift environment. A Bachelor's degree is a mandatory requirement for this role. Preferred candidates should have at least 1 year of experience in technical support and a total work experience of 1 year. If you are passionate about providing exceptional customer service and have the necessary qualifications and experience, we encourage you to apply for this challenging yet rewarding position at our Escalation Desk in Indore.,

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