Job description Installation, configuration & Troubleshooting of all types of Hardware and software application installation. video Conference Devices Office 365 Windows 11, 10 OS Installation, configuration & troubleshooting of Desktop/Laptop. Managing, backup & recovering User Data. Installation, configuration & troubleshooting of Printers & Scanners. Ability to multi-task with strong attention to detail. Installation and Configuration of Windows-Based Operating Systems ( Windows 10, 11 ). network settings for TCP/IP and internet Setup. Troubleshooting of all types of Hardware and Software applications problems. Configuring & Troubleshooting of Printers, Scanner & LAN-related issues reported by users. Maintenance and Troubleshooting of connectivity problems. . Remotely resolving application problems & network problems and mail configurations through remote desktop sharing & VNC Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Job descriptionRole: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Job Description: *Good Technical Knowledge of Hardware/Software/Network Support *Installation and Troubleshooting of Desktops/Laptops/Printers etc. , Candidate should effectively provide support to end user for technical quiries on Dektops /application *Good Understanding of Windows operating system *Maintain and Support calls for ticketing *Coordinate with the Central IT Infra Support team for resolution required. *Adhere to Policies and procedure laid by the Central IT Team and organization *Regularly be in sync with the Central IT infra Team for new Hardware release / update *Should have sound knowledge of remote installation and troubleshooting of various IT Hardware and Software products *Provide remote support to users in your region for installation/update of various Trading and Broking software *Troubleshoot issues of users in your region for various Trading software and provide working solutions within no time during trading hours. *Coordinate with the Central Application support team for any unresolved issues and close the same at the earliest *Regularly be in sync with the Central Application support team for new releases and best practice to be followed for application support. *Inventory Management and Control of IT Assets and Software at the Branch *Ensure to provide proper training to users for any new software / release in the branch. *Take ownership of the issues reported and seek timely resolution to the problems *Escalate unresolved issues to the in line manager *Ensured all issues are logged properly in the system and the repetitive problems/calls are minimized *Ensure complete Satisfaction to the user and Branch by timely and effective support *Follow proper checklist at the start of the day example: Checking of all desktops , network reachability etc. at the Branch *Be updated with latest technologies and technical skills Job Type: Full-time Pay: ₹25,000.00 - ₹27,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

Key Responsibilities: Experience in all aspects of Windows Server, including installation, configuration, administration, troubleshooting, and best practices. Experience with virtualization platforms (VMware, Hyper-V, Citrix XenServer). Experience with Windows Server performance tuning. Strong troubleshooting skills in resolving Windows Server issues, problem fixing, root cause analysis, and configurations. Familiarity with enterprise monitoring systems and ticketing systems. Exposure to server backups and restores. Exposure to Active Directory and Windows technologies such as DNS and DHCP. Exposure to scripting for automating daily tasks. Exposure to disaster recovery. Job Type: Full-time Pay: ₹32,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

The ideal candidate for this role will have experience in all aspects of Windows Server, including installation, configuration, administration, troubleshooting, and best practices. You should also possess expertise with virtualization platforms such as VMware, Hyper-V, and Citrix XenServer, as well as Windows Server performance tuning. Your responsibilities will include demonstrating strong troubleshooting skills to resolve Windows Server issues, perform problem fixing, conduct root cause analysis, and configure systems effectively. It is essential to be familiar with enterprise monitoring systems, ticketing systems, server backups, restores, Active Directory, and Windows technologies like DNS and DHCP. Additionally, you should have exposure to scripting for automating daily tasks and disaster recovery procedures. This is a full-time position with benefits including health insurance and Provident Fund. The work location is in-person.,